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    Surface Pro 4 unable to image

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • Tom ElliottT
      Tom Elliott @Scott Adams
      last edited by

      @Scott-Adams What version of MySQL are you running? (5.7?)?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      Scott AdamsS 2 Replies Last reply Reply Quote 0
      • Scott AdamsS
        Scott Adams @Tom Elliott
        last edited by

        @Tom-Elliott 5.5.49-0ubuntu0.14.04.1

        1 Reply Last reply Reply Quote 0
        • Scott AdamsS
          Scott Adams @Tom Elliott
          last edited by

          @Tom-Elliott Do I need to update? Are there credentials for mysql stored in the WEBui somewhere that I need to check?

          If I log into mysql on my FOG server, I can manually edit tables and contents. Just can’t do it from the WebUI.

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @Scott Adams
            last edited by

            @Scott-Adams Can you get the output of mysql command:

            show create table fog.globalSettings

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            Scott AdamsS 2 Replies Last reply Reply Quote 0
            • Scott AdamsS
              Scott Adams @Tom Elliott
              last edited by

              @Tom-Elliott 0_1462968660516_fogmysql.jpg

              1 Reply Last reply Reply Quote 0
              • Scott AdamsS
                Scott Adams @Tom Elliott
                last edited by

                @Tom-Elliott I have also checked .fogsettings, config.class.php and sql username/passwords match. I also tested the storage node mysql username/password (following the troubleshooting mysql wiki) and credentials worked. It is just something with the WebUI itself or how the WebUI communicates to the mysql database.

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @Scott Adams
                  last edited by

                  @Scott-Adams Can you check the schema out? It appears, from what I can see, you’re missing a few global settings from the table, though I have no idea what.

                  Would you be able to set the schemaVersion to say 200?

                  UPDATE fog.schemaVersion SET vValue=200;

                  Go to the gui and approve it to update.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  Scott AdamsS 2 Replies Last reply Reply Quote 0
                  • Scott AdamsS
                    Scott Adams @Tom Elliott
                    last edited by

                    @Tom-Elliott I did. I then received the attached errors when I approved.
                    0_1462970352456_fogschemaupdate.jpg
                    I have since logged in and am able to navigate the webui. However, I am still unable to save any changes within FOGSettings.

                    When I re-run the show create table fog.globalSettings, all settings look the same, only the AUTO_INCREMENT has changed to 188
                    0_1462970567740_fogmysql2.jpg

                    1 Reply Last reply Reply Quote 0
                    • Scott AdamsS
                      Scott Adams @Tom Elliott
                      last edited by

                      @Tom-Elliott This is the same issue I reported on a few weeks ago.
                      https://forums.fogproject.org/topic/7276/after-upgrade-to-trunk-7324-no-settings-available-under-fog-configuration-fog-settings

                      1 Reply Last reply Reply Quote 0
                      • Scott AdamsS
                        Scott Adams @Scott Adams
                        last edited by

                        Any thoughts or ideas yet? I am completely at a loss. Once again, I updated versions to see if that would fix. No go.

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @Scott Adams
                          last edited by

                          @Scott-Adams Anything under apache error logs?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          Scott AdamsS 1 Reply Last reply Reply Quote 0
                          • Scott AdamsS
                            Scott Adams @Tom Elliott
                            last edited by

                            @Tom-Elliott It says “unable to open file for reading”. It does this for all the apache logs under log viewer…

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Scott Adams
                              last edited by

                              @Scott-Adams So you can get to the GUI?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              Scott AdamsS 1 Reply Last reply Reply Quote 0
                              • Scott AdamsS
                                Scott Adams @Tom Elliott
                                last edited by

                                @Tom-Elliott Yes sir! I can created hosts, create images (capture and deploy). From within FOG Configuration, I can change settings in the iPXE Menu Cusomtization. I can download new kernels.

                                The only restriction so far is for any changes I make to the FOG Settings under FOG Configuration. I know this is not the original topic of this thread, but the troubleshooting for this topic led us down this path.

                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @Scott Adams
                                  last edited by

                                  @Scott-Adams The unable to read files is probably because ubuntu is extremely a PITA lately.

                                  When they run logrotates, the change the permissions of the file to what they think should be set, rather than just move the file and continue on.

                                  So you probably need to re-run the installer and have it try to see the files again.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  Scott AdamsS 1 Reply Last reply Reply Quote 0
                                  • Scott AdamsS
                                    Scott Adams @Tom Elliott
                                    last edited by

                                    @Tom-Elliott What installer do I need to rerun? I just re-updated SVN yesterday.

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @Scott Adams
                                      last edited by

                                      @Scott-Adams SVN installer.

                                      Logrotate usually happens daily on Ubuntu systems.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      Scott AdamsS 1 Reply Last reply Reply Quote 0
                                      • Scott AdamsS
                                        Scott Adams @Tom Elliott
                                        last edited by

                                        @Tom-Elliott So, rerun the SVN to go up to the next version of FOG?

                                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @Scott Adams
                                          last edited by

                                          @Scott-Adams Yes.

                                          Remember I commit MANY MANY MANY times in a day (sometimes more than that even).

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          Scott AdamsS 1 Reply Last reply Reply Quote 1
                                          • Scott AdamsS
                                            Scott Adams @Tom Elliott
                                            last edited by

                                            @Tom-Elliott Updated to SVN 7597. Did not ask to upgrade schema after install. Am now able to get Apache log errors.

                                            [Thu May 12 13:48:29.351592 2016] [:error] [pid 4826] [client 10.10.101.4:61421] PHP Warning: Error while sending QUERY packet. PID=4826 in /var/www/html/fog/lib/db/mysql.class.php on line 47, referer: http://fog/fog/management/index.php?node=about&sub=settings
                                            [Thu May 12 13:48:13.616051 2016] [:error] [pid 2303] [client 10.10.101.4:61410] PHP Fatal error: Function name must be a string in /var/www/html/fog/lib/client/printerclient.class.php on line 7

                                            Scott AdamsS 1 Reply Last reply Reply Quote 0
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