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Surface Pro 4 unable to image

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • S
    Scott Adams @Tom Elliott
    last edited by May 10, 2016, 1:47 PM

    @Tom-Elliott Ok. So, apparantly my changes are not being saved in the FOG Configuration > FOG Boot Settings. I select FOG_KERNEL_DEBUG and up my FOG_KERNEL_LOGLEVEL to 7, click Save Changes. It says that the settings were saved, but then I notice the check is not checked and the log level is still set to 4.0_1462888049329_fog.jpg

    T 1 Reply Last reply May 10, 2016, 1:49 PM Reply Quote 0
    • S
      Scott Adams @Tom Elliott
      last edited by May 10, 2016, 1:48 PM

      @Tom-Elliott 0_1462888102542_fog.jpg

      1 Reply Last reply Reply Quote 0
      • T
        Tom Elliott @Scott Adams
        last edited by May 10, 2016, 1:49 PM

        @Scott-Adams What version of MySQL are you running? (5.7?)?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        S 2 Replies Last reply May 10, 2016, 1:51 PM Reply Quote 0
        • S
          Scott Adams @Tom Elliott
          last edited by May 10, 2016, 1:51 PM

          @Tom-Elliott 5.5.49-0ubuntu0.14.04.1

          1 Reply Last reply Reply Quote 0
          • S
            Scott Adams @Tom Elliott
            last edited by May 11, 2016, 11:42 AM

            @Tom-Elliott Do I need to update? Are there credentials for mysql stored in the WEBui somewhere that I need to check?

            If I log into mysql on my FOG server, I can manually edit tables and contents. Just can’t do it from the WebUI.

            T 1 Reply Last reply May 11, 2016, 11:43 AM Reply Quote 0
            • T
              Tom Elliott @Scott Adams
              last edited by May 11, 2016, 11:43 AM

              @Scott-Adams Can you get the output of mysql command:

              show create table fog.globalSettings

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              S 2 Replies Last reply May 11, 2016, 12:11 PM Reply Quote 0
              • S
                Scott Adams @Tom Elliott
                last edited by May 11, 2016, 12:11 PM

                @Tom-Elliott 0_1462968660516_fogmysql.jpg

                1 Reply Last reply Reply Quote 0
                • S
                  Scott Adams @Tom Elliott
                  last edited by May 11, 2016, 12:15 PM

                  @Tom-Elliott I have also checked .fogsettings, config.class.php and sql username/passwords match. I also tested the storage node mysql username/password (following the troubleshooting mysql wiki) and credentials worked. It is just something with the WebUI itself or how the WebUI communicates to the mysql database.

                  T 1 Reply Last reply May 11, 2016, 12:28 PM Reply Quote 0
                  • T
                    Tom Elliott @Scott Adams
                    last edited by May 11, 2016, 12:28 PM

                    @Scott-Adams Can you check the schema out? It appears, from what I can see, you’re missing a few global settings from the table, though I have no idea what.

                    Would you be able to set the schemaVersion to say 200?

                    UPDATE fog.schemaVersion SET vValue=200;

                    Go to the gui and approve it to update.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    S 2 Replies Last reply May 11, 2016, 12:42 PM Reply Quote 0
                    • S
                      Scott Adams @Tom Elliott
                      last edited by May 11, 2016, 12:42 PM

                      @Tom-Elliott I did. I then received the attached errors when I approved.
                      0_1462970352456_fogschemaupdate.jpg
                      I have since logged in and am able to navigate the webui. However, I am still unable to save any changes within FOGSettings.

                      When I re-run the show create table fog.globalSettings, all settings look the same, only the AUTO_INCREMENT has changed to 188
                      0_1462970567740_fogmysql2.jpg

                      1 Reply Last reply Reply Quote 0
                      • S
                        Scott Adams @Tom Elliott
                        last edited by May 11, 2016, 7:22 PM

                        @Tom-Elliott This is the same issue I reported on a few weeks ago.
                        https://forums.fogproject.org/topic/7276/after-upgrade-to-trunk-7324-no-settings-available-under-fog-configuration-fog-settings

                        1 Reply Last reply Reply Quote 0
                        • S
                          Scott Adams @Scott Adams
                          last edited by May 12, 2016, 5:19 PM

                          Any thoughts or ideas yet? I am completely at a loss. Once again, I updated versions to see if that would fix. No go.

                          T 1 Reply Last reply May 12, 2016, 5:27 PM Reply Quote 0
                          • T
                            Tom Elliott @Scott Adams
                            last edited by May 12, 2016, 5:27 PM

                            @Scott-Adams Anything under apache error logs?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            S 1 Reply Last reply May 12, 2016, 5:28 PM Reply Quote 0
                            • S
                              Scott Adams @Tom Elliott
                              last edited by May 12, 2016, 5:28 PM

                              @Tom-Elliott It says “unable to open file for reading”. It does this for all the apache logs under log viewer…

                              T 1 Reply Last reply May 12, 2016, 5:29 PM Reply Quote 0
                              • T
                                Tom Elliott @Scott Adams
                                last edited by May 12, 2016, 5:29 PM

                                @Scott-Adams So you can get to the GUI?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                S 1 Reply Last reply May 12, 2016, 5:31 PM Reply Quote 0
                                • S
                                  Scott Adams @Tom Elliott
                                  last edited by May 12, 2016, 5:31 PM

                                  @Tom-Elliott Yes sir! I can created hosts, create images (capture and deploy). From within FOG Configuration, I can change settings in the iPXE Menu Cusomtization. I can download new kernels.

                                  The only restriction so far is for any changes I make to the FOG Settings under FOG Configuration. I know this is not the original topic of this thread, but the troubleshooting for this topic led us down this path.

                                  T 1 Reply Last reply May 12, 2016, 5:39 PM Reply Quote 0
                                  • T
                                    Tom Elliott @Scott Adams
                                    last edited by May 12, 2016, 5:39 PM

                                    @Scott-Adams The unable to read files is probably because ubuntu is extremely a PITA lately.

                                    When they run logrotates, the change the permissions of the file to what they think should be set, rather than just move the file and continue on.

                                    So you probably need to re-run the installer and have it try to see the files again.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    S 1 Reply Last reply May 12, 2016, 5:40 PM Reply Quote 0
                                    • S
                                      Scott Adams @Tom Elliott
                                      last edited by May 12, 2016, 5:40 PM

                                      @Tom-Elliott What installer do I need to rerun? I just re-updated SVN yesterday.

                                      T 1 Reply Last reply May 12, 2016, 5:40 PM Reply Quote 0
                                      • T
                                        Tom Elliott @Scott Adams
                                        last edited by May 12, 2016, 5:40 PM

                                        @Scott-Adams SVN installer.

                                        Logrotate usually happens daily on Ubuntu systems.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        S 1 Reply Last reply May 12, 2016, 5:41 PM Reply Quote 0
                                        • S
                                          Scott Adams @Tom Elliott
                                          last edited by May 12, 2016, 5:41 PM

                                          @Tom-Elliott So, rerun the SVN to go up to the next version of FOG?

                                          T 1 Reply Last reply May 12, 2016, 5:41 PM Reply Quote 0
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