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    Unable to set default printer

    Scheduled Pinned Locked Moved Solved
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    • Wayne WorkmanW
      Wayne Workman
      last edited by

      Can you give us this file? C:\Users\<username>\fog_user.log

      Also, I’ve moved this to bug reports.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      1 Reply Last reply Reply Quote 0
      • J
        joshuaparker
        last edited by

        0_1459267330356_fog_user.log

        Wayne WorkmanW Tom ElliottT 2 Replies Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman @joshuaparker
          last edited by

          @joshuaparker Thanks for posting the file and making us aware of the issue. The devs will get this sorted out when they can.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @joshuaparker
            last edited by

            @joshuaparker Is this still happening even on newer updates?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • Tom ElliottT
              Tom Elliott
              last edited by

              And I ask again.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              J 1 Reply Last reply Reply Quote 0
              • J
                joshuaparker @Tom Elliott
                last edited by

                @Tom-Elliott sorry for the delay, will update and see if issue still persists.

                1 Reply Last reply Reply Quote 0
                • J
                  joshuaparker
                  last edited by

                  Updated to 7202, removed all printers from the test machine. Fog added the printers but still does not set the default.

                  1 Reply Last reply Reply Quote 0
                  • J
                    joshuaparker
                    last edited by

                    0_1461016486872_fog_user.log

                    1 Reply Last reply Reply Quote 0
                    • J
                      Joe Schmitt Senior Developer
                      last edited by

                      I remoted into @joshuaparker 's system and found the issue. Its a bug with the v0.9.12’s ability to match network printers to WMI objects (basically, the client couldn’t link the printer name to the actual printer on the computer). The next version of the client will fix this.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      1 Reply Last reply Reply Quote 1
                      • J
                        Joe Schmitt Senior Developer
                        last edited by

                        @joshuaparker v0.10 fixes this issue, when it is released can you confirm?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          Bump? I think this is fixed as well, but a confirmation would be extremely useful please.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • J
                            joshuaparker
                            last edited by

                            Sorry for the delay, updated to 7462 today and when attempting to update client on test machine i get an unable to install CA certificate error.

                            0_1462292214209_upload-fd520e16-0b79-4e0f-a081-66a8342e2750

                            1 Reply Last reply Reply Quote 0
                            • J
                              Joe Schmitt Senior Developer
                              last edited by Joe Schmitt

                              @joshuaparker If you update, v0.10.5 should fix this issue. Windows XP support was added to ensure maximum compatibility on all Windows installations.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                joshuaparker @Joe Schmitt
                                last edited by

                                @Jbob Updated to v0.10.5, install worked fine. Client now sets default printer but it is not the correct printer.
                                0_1462303243091_upload-b055f2c7-2ffc-4c80-8d98-91488e103f46
                                0_1462303259087_upload-ad57e860-e911-4543-8d7f-cb72df5227c3

                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • J
                                  Joe Schmitt Senior Developer
                                  last edited by

                                  @joshuaparker Well that’s progress I suppose. Can you paste the content of C:\Program Files (x86)\FOG\settings.json here (feel free to strip our your server address if you feel the need to).

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  J 1 Reply Last reply Reply Quote 0
                                  • J
                                    joshuaparker @Joe Schmitt
                                    last edited by

                                    @Jbob
                                    {
                                    “HTTPS”: “0”,
                                    “Tray”: “1”,
                                    “Server”: “10.12.47.50”,
                                    “WebRoot”: “/fog”,
                                    “Version”: “0.10.5”,
                                    “Company”: “FOG”,
                                    “RootLog”: “1”,
                                    “server-version”: “7470”,
                                    “alo-time”: “”\\wiwa207t\WI Accounts Payable"",
                                    “gracePeriod”: “60”,
                                    “Sleep”: “126”
                                    }

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      Joe Schmitt Senior Developer
                                      last edited by

                                      @joshuaparker Bug confirmed and patched. You’ll need to wait for the next client release to receive the fix.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @joshuaparker
                                        last edited by Tom Elliott

                                        @joshuaparker Why are the printer names stored in the form "\\blah\blah" (Not the slashes but the single/double quotes)?

                                        You can just name them properly.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          joshuaparker @Tom Elliott
                                          last edited by joshuaparker

                                          @Tom-Elliott removed all printers and recreated 4 of them. Client continues to install original 6 printers and set incorrect default.
                                          0_1462312556089_upload-c07fdfb1-fc2f-41db-9b2d-cfbaaba363ee

                                          Tom ElliottT 2 Replies Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @joshuaparker
                                            last edited by

                                            @joshuaparker join.me?

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            1 Reply Last reply Reply Quote 0
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