error message when downloading the image

[fredlwal]

Here is the error " An error has been detected! Unable to locate image store"

The server that it is hosted on is Ubuntu Mate

When I looked at the image folder there are two folders inside the image folder , Dev and postdownscripts, what permissions should the imaged folder be set to?

What are some other things I should look at?

Thank You
Fred

[Tom Elliott]

What version of FOG are you running?

[Sebastian Roth]

@fredlwal As well please use the forum search as well. There are a dozen or more posts with the error message “Unable to locate image store”. Maybe it’s not the exact same issue but you can see how people went to find out what is wrong.

There should be a folder /images/<name-of-your-image> if you uploaded properly as well! See if you have (empty) files /images/.mntcheck and /images/dev/.mntcheck

[fredlwal]

Ubuntu Mate 1.8.2

[Sebastian Roth]

Tom was asking about the FOG version (see in the blue cloud on the web interface)!

[fredlwal]

1.2.0 fog version

[fredlwal]

@fredlwal said:

1.2.0 fog version

1.2.0 fog version

[Tom Elliott]

@fredlwal sounds to me like either nfs-kernel-server isn’t running and/or ufw is blocking connections.

[fredlwal]

@Tom-Elliott so how can I tell if that is the case?

[Sebastian Roth]

https://wiki.fogproject.org/wiki/index.php/Troubleshoot_NFS

[fredlwal]

foguser@chuhubu01:~$ touch /images/dev/.mntcheck
foguser@chuhubu01:~$ touch /images/.mntcheck
foguser@chuhubu01:~$ ls
Desktop Downloads Music Public Videos
Documents examples.desktop Pictures Templates
foguser@chuhubu01:/$ ls
bin etc initrd.img lost+found opt run sys tmp vmlinuz
boot home lib media proc sbin tftpboot usr
dev images lib64 mnt root srv tftpboot.prev var
foguser@chuhubu01:/$ cd images
foguser@chuhubu01:/images$ ls
dev postdownloadscripts
foguser@chuhubu01:/images$ cd dev
foguser@chuhubu01:/images/dev$ ls
0024e8c1d8e4 5cf9dddd34a4

[fredlwal]

now we are getting this error message.

[Tom Elliott]

@fredlwal once again this is found by searching either here or on the wiki. 1.2.0 and Ubuntu 14.04 and earlier are not the most friendly. They try but there are some things you need to do to get the working mostly seamlessly.

[Tom Elliott]

https://github.com/fogproject/fogproject/issues/1

Follow the instructions in there and it should help you find and fix the problem.

[fredlwal]

@Tom-Elliott should we be using a different ubuntu, instead of ubuntu mate?

[Tom Elliott]

@fredlwal I don’t think it would matter. What I’m suggesting is take a look at the page I put below. It should walk you through some steps so you don’t keep having these issues with ubuntu not starting mysql.

[fredlwal]

@Tom-Elliott yes, thank you !! I fixed the mysql issue now its the upload and download issue.

[Sebastian Roth]

@fredlwal https://wiki.fogproject.org/wiki/index.php/Troubleshoot_NFS

[fredlwal]

@Tom-Elliott when I ran this command sudo ufw enable , now I can’t connect into the server.

[Tom Elliott]

@fredlwal Why did you enable it? It should remain disabled.

sudo ufw disable