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error message when downloading the image

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  • F
    fredlwal
    last edited by Mar 22, 2016, 2:58 PM

    Here is the error " An error has been detected! Unable to locate image store"

    The server that it is hosted on is Ubuntu Mate

    When I looked at the image folder there are two folders inside the image folder , Dev and postdownscripts, what permissions should the imaged folder be set to?

    What are some other things I should look at?

    Thank You
    Fred

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Mar 22, 2016, 3:09 PM

      What version of FOG are you running?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      F 1 Reply Last reply Mar 22, 2016, 7:10 PM Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Mar 22, 2016, 3:14 PM

        @fredlwal As well please use the forum search as well. There are a dozen or more posts with the error message “Unable to locate image store”. Maybe it’s not the exact same issue but you can see how people went to find out what is wrong.

        There should be a folder /images/<name-of-your-image> if you uploaded properly as well! See if you have (empty) files /images/.mntcheck and /images/dev/.mntcheck

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • F
          fredlwal
          last edited by Mar 22, 2016, 4:11 PM

          Ubuntu Mate 1.8.2

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Mar 22, 2016, 4:51 PM

            Tom was asking about the FOG version (see in the blue cloud on the web interface)!

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 1
            • F
              fredlwal
              last edited by Mar 22, 2016, 5:06 PM

              1.2.0 fog version

              1 Reply Last reply Reply Quote 0
              • F
                fredlwal @Tom Elliott
                last edited by Mar 22, 2016, 7:10 PM

                @fredlwal said:

                1.2.0 fog version

                1.2.0 fog version

                T 1 Reply Last reply Mar 22, 2016, 7:20 PM Reply Quote 0
                • T
                  Tom Elliott @fredlwal
                  last edited by Mar 22, 2016, 7:20 PM

                  @fredlwal sounds to me like either nfs-kernel-server isn’t running and/or ufw is blocking connections.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  F 1 Reply Last reply Mar 22, 2016, 7:25 PM Reply Quote 0
                  • F
                    fredlwal @Tom Elliott
                    last edited by Mar 22, 2016, 7:25 PM

                    @Tom-Elliott so how can I tell if that is the case?

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by Mar 22, 2016, 8:34 PM

                      https://wiki.fogproject.org/wiki/index.php/Troubleshoot_NFS

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • F
                        fredlwal
                        last edited by Mar 23, 2016, 1:30 PM

                        foguser@chuhubu01:~$ touch /images/dev/.mntcheck
                        foguser@chuhubu01:~$ touch /images/.mntcheck
                        foguser@chuhubu01:~$ ls
                        Desktop Downloads Music Public Videos
                        Documents examples.desktop Pictures Templates
                        foguser@chuhubu01:/$ ls
                        bin etc initrd.img lost+found opt run sys tmp vmlinuz
                        boot home lib media proc sbin tftpboot usr
                        dev images lib64 mnt root srv tftpboot.prev var
                        foguser@chuhubu01:/$ cd images
                        foguser@chuhubu01:/images$ ls
                        dev postdownloadscripts
                        foguser@chuhubu01:/images$ cd dev
                        foguser@chuhubu01:/images/dev$ ls
                        0024e8c1d8e4 5cf9dddd34a4

                        1 Reply Last reply Reply Quote 0
                        • F
                          fredlwal
                          last edited by Mar 23, 2016, 1:32 PM

                          0_1458739896711_upload-ebc2992f-ab90-4ab5-b2c9-a1a606fc5be3

                          now we are getting this error message.

                          T 1 Reply Last reply Mar 23, 2016, 2:10 PM Reply Quote 0
                          • T
                            Tom Elliott @fredlwal
                            last edited by Mar 23, 2016, 2:10 PM

                            @fredlwal once again this is found by searching either here or on the wiki. 1.2.0 and Ubuntu 14.04 and earlier are not the most friendly. They try but there are some things you need to do to get the working mostly seamlessly.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            F 1 Reply Last reply Mar 24, 2016, 1:38 PM Reply Quote 0
                            • T
                              Tom Elliott
                              last edited by Mar 23, 2016, 5:59 PM

                              https://github.com/fogproject/fogproject/issues/1

                              Follow the instructions in there and it should help you find and fix the problem.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 1
                              • F
                                fredlwal @Tom Elliott
                                last edited by Mar 24, 2016, 1:38 PM

                                @Tom-Elliott should we be using a different ubuntu, instead of ubuntu mate?

                                T 1 Reply Last reply Mar 24, 2016, 1:39 PM Reply Quote 0
                                • T
                                  Tom Elliott @fredlwal
                                  last edited by Mar 24, 2016, 1:39 PM

                                  @fredlwal I don’t think it would matter. What I’m suggesting is take a look at the page I put below. It should walk you through some steps so you don’t keep having these issues with ubuntu not starting mysql.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  F 2 Replies Last reply Mar 24, 2016, 2:27 PM Reply Quote 0
                                  • F
                                    fredlwal @Tom Elliott
                                    last edited by Mar 24, 2016, 2:27 PM

                                    @Tom-Elliott yes, thank you !! I fixed the mysql issue now its the upload and download issue.

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Mar 24, 2016, 2:51 PM

                                      @fredlwal https://wiki.fogproject.org/wiki/index.php/Troubleshoot_NFS

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        fredlwal @Tom Elliott
                                        last edited by Mar 24, 2016, 3:30 PM

                                        @Tom-Elliott when I ran this command sudo ufw enable , now I can’t connect into the server.

                                        T 1 Reply Last reply Mar 24, 2016, 3:30 PM Reply Quote 0
                                        • T
                                          Tom Elliott @fredlwal
                                          last edited by Mar 24, 2016, 3:30 PM

                                          @fredlwal Why did you enable it? It should remain disabled.

                                          sudo ufw disable

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 1
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