Windows7 restarts at bootup when it reaches classpnp.sys after being imaged with FOG

Wayne Workman

The important FOG settings are as follow:

Version: 1.2.0

All plugins & services are disabled

FOG_PIGZ_COMP = 9

FOG_UPLOADRESIZEPCT = 5

FOG_UPLOADIGNOREPAGEHIBER = 1

FOG_DISABLE_CHKDSK = 1

Perhaps I should try it with FOG_DISABLE_CHKDSK = 0?

I think you should try FOG Trunk… https://wiki.fogproject.org/wiki/index.php/Upgrade_to_trunk

MrsPotter

@Wayne-Workman To clarify: I wasn’t putting Clonezilla down. I’ve been using it for years with much success.

Ok so I’ve installed the trunk, but now I can’t seem to get past this screen. I’ve already installed the database etc. But, when I browse to <IP>/fog/management I arrive back at the below screen. I’ve also tried to completely uninstall the previous version and deleted the database, but to no avail.

george1421

At this screen you would normally do this during setup. press the install/upgrade now button and then go back to the installer and press Y to finish the setup.

Just to recap.
in the command window you run the install program. The install program will pause during the install and instruct you to go to website and press the install/ upgrade now button (which will fixup / update the database schema to the 5080 build. Then you go back to the installer and answer yes and the setup will finish. If you forget this database update step I’ve seen the installer fail with errors.

Once the installer is done then go to the fog management interface. If you get thrown back to the install update database page then something went wrong. If something went wrong then go to the apache error log at /var/log/httpd/errors_log (on centos) and tail that file. If there was a problem with the update program it will be listed there.

I had the error after I applied one svn update that the database update page had an error and would not complete so each time I tried to login after the svn update I was presented with the database update page again.

Wayne Workman

When you can’t get the schema installer to stop showing after clicking the Install/Upgrade button, it is normally MySQL/MariaDB related.

First thing to try is a restart of that service. ubuntu: service mysql restart CentOS/Fedora/RHEL: systemctl restart mysql

What OS is FOG running on? What version?

MrsPotter

@Wayne-Workman It is Debian 7.8. I’ve tried a system reboot with the same result. I’ll try @georg1421’s suggestion of consulting the log file over the weekend. Thanks a lot for the help thus far. It will be great if I could FOG working for this application.

MrsPotter

Where would the log files be located on Debain? I tried /opt/fog/log. But, that is empty.

Sebastian Roth

Apache error log on debian is /var/log/apache2/error.log

Maybe you ran into the same issue I had just a yesterday. Please let us know what you have in the error log when accessing the website and which php packages are installed: dpkg -l | grep php5

MrsPotter

See the error log below:
/var/log/apache2/error.log.1

Below is the output of “dpkg -l | grep php5”

root@backup:~# dpkg -l | grep php5
ii  libapache2-mod-php5                     5.6.14-1~dotdeb+7.1            amd64        server-side, HTML-embedded scripting language (Apache 2 module)
ii  php5                                    5.4.41-0+deb7u1                all          server-side, HTML-embedded scripting language (metapackage)
ii  php5-cli                                5.6.14-1~dotdeb+7.1            amd64        command-line interpreter for the php5 scripting language
ii  php5-common                             5.6.14-1~dotdeb+7.1            amd64        Common files for packages built from the php5 source
ii  php5-curl                               5.6.14-1~dotdeb+7.1            amd64        CURL module for php5
ii  php5-fpm                                5.6.14-1~dotdeb+7.1            amd64        server-side, HTML-embedded scripting language (FPM-CGI binary)
ii  php5-gd                                 5.6.14-1~dotdeb+7.1            amd64        GD module for php5
ii  php5-mcrypt                             5.6.14-1~dotdeb+7.1            amd64        MCrypt module for php5
rc  php5-mysql                              5.6.14-1~dotdeb+7.1            amd64        MySQL module for php5
ii  php5-mysqlnd                            5.6.14-1~dotdeb+7.1            amd64        MySQL module for php5 (Native Driver)
root@backup:~#

MrsPotter

Ok I’ve upgraded to the latest version:

apt-get update
apt-get upgrade

The Debian version is now:

root@backup:~/fog_trunk/bin# cat /proc/version
Linux version 3.2.0-4-amd64 (debian-kernel@lists.debian.org) (gcc version 4.6.3 (Debian 4.6.3-14) ) #1 SMP Debian 3.2.68-1+deb7u5

And the PHP versions are:

root@backup:~/fog_trunk/bin# dpkg -l | grep php5
ii  libapache2-mod-php5                 5.6.14-1~dotdeb+7.1           amd64        server-side, HTML-embedded scripting language (Apache 2 module)
ii  php5                                5.6.7+dfsg-1                  all          server-side, HTML-embedded scripting language (metapackage)
ii  php5-cli                            5.6.14-1~dotdeb+7.1           amd64        command-line interpreter for the php5 scripting language
ii  php5-common                         5.6.14-1~dotdeb+7.1           amd64        Common files for packages built from the php5 source
ii  php5-curl                           5.6.14-1~dotdeb+7.1           amd64        CURL module for php5
ii  php5-fpm                            5.6.14-1~dotdeb+7.1           amd64        server-side, HTML-embedded scripting language (FPM-CGI binary)
ii  php5-gd                             5.6.14-1~dotdeb+7.1           amd64        GD module for php5
ii  php5-mcrypt                         5.6.14-1~dotdeb+7.1           amd64        MCrypt module for php5
rc  php5-mysql                          5.6.14-1~dotdeb+7.1           amd64        MySQL module for php5
ii  php5-mysqlnd                        5.6.14-1~dotdeb+7.1           amd64        MySQL module for php5 (Native Driver)

But now if I try to install fog_trunk:

root@backup:~/fog_trunk/bin# ./installfog.sh

I then get this error:

 * Installing package: php5-json...............................Failed!

I then try to install php5-json:

root@backup:~/fog_trunk/bin# apt-get install php5-json
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 php5-json : Depends: phpapi-20131226
E: Unable to correct problems, you have held broken packages.
root@backup:~/fog_trunk/bin# apt-get install phpapi-20131226
Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'php5-common' instead of 'phpapi-20131226'
php5-common is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 191 not upgraded.

Sebastian Roth

ii  php5                                5.6.7+dfsg-1

The php5 package itself is a different version than all the other packages. This does not seam right to me. Maybe try apt-get install php5. This might get the package into sync with the version of all the other packages.

MrsPotter

Hi,

Tried ‘apt-get -f install php5’ but no success.

Also if I now try and install FOG 1.2.0 I get a fail:

 Configuring services.
  * Setting up and starting MySql...OK
  * Backing up user reports...OK
  * Setting up and starting Apache Web Server...Failed!
 Script done, file is /var/log/foginstall.log
root@backup:~/fog_1.2.0/bin#

I also tried rebooting. Previously I managed to install without issues.

PS: Which inline identifier do you use to get the text with the red foreground and light red background - as in your previous post: apt-get install php5 ?

MrsPotter

OK, I changed my sources.list to point to the UK.

I then removed php using ‘apt-get --purge remove xxx’. And, then when it re-installed all were the same version. This also allowed apache2 to start up correctly. So I can now install FOG 1.2.0 as before. However, I’m still having trouble to install fog_trunk.

The prior php5 error is now solved, and I manage to progress to here:

* Stopping FOGMulticastManager.service Service................OK
* Stopping FOGImageReplicator.service Service.................OK
* Stopping FOGSnapinReplicator.service Service................OK
* Stopping FOGScheduler.service Service.......................OK
* Stopping FOGPingHosts.service Service.......................OK
* Setting up and starting MySQL...............................Failed!
root@backup:~/fog_trunk/bin#

However, if I try see what the error is I get no error:

root@backup:~/fog_trunk/bin# /etc/init.d/mysql restart
[ ok ] Stopping MySQL database server: mysqld.
[ ok ] Starting MySQL database server: mysqld ..
[info] Checking for tables which need an upgrade, are corrupt or were
not closed cleanly..
root@backup:~/fog_trunk/bin#

Sebastian Roth

Make sure packages chkconfig and sysv-rc-conf are installed.

PS: Use single backticks for inline commands in red.

MrsPotter

OK, the chkconfig package was missing.

But, nope still getting:

 * Stopping FOGMulticastManager.service Service................OK
 * Stopping FOGImageReplicator.service Service.................OK
 * Stopping FOGSnapinReplicator.service Service................OK
 * Stopping FOGScheduler.service Service.......................OK
 * Stopping FOGPingHosts.service Service.......................OK
 * Setting up and starting MySQL...............................Failed!

george1421

I guess I have to just throw this out since you are starting with a new deployment.

Is there any thought of changing your OS from Ubuntu to Centos? In my test environment I’ve spun up about 10 - Centos 6.7 systems with FOG in the last 2 weeks and deployed all of the trunk images without any deployment issues. In monitoring this forum for the last few weeks the majority of the install issues appear to be with the Debian based systems. I’m not saying that one OS is better than the other, but if the goal is to test FOG, then switch OS for the test and work out the kinks with the specific OS deployment later.

MrsPotter

Well I guess it is possible for me to test it with CENTOS. But, getting back to my original issue I’m trying to solve: I cannot get a machine cloned using FOG to boot even when in the exact same machine. I’ve also tried three different/independent machines all non-booting afterwards.

I’ve tried all the obvious configurations using FOG 1.2.0. I’m now attempting to try it with fog_trunk to see if that would work. However, since we don’t quite know why the cloned image won’t boot we aren’t entirely sure if fog_trunk would work either. However, in order to get fog_trunk to work I’m likely going to need to install CENTOS.

I guess I now need to go and weigh up on the pros/cons and decide if I’d like to go ahead. I’m a little pressed for time on other projects at present otherwise I’d definitely would’ve tested it out.

Sebastian Roth

@MrsPotter I definitely understand your situation. It’s kind of sad that you had to go through all this and still don’t have a proper solution yet. We are trying to help as good as we can but we are not perfect…

You can change the installers behavior of exiting straight after a failed item in trunk/lib/common/functions.sh (somewhere around line 515) you see this:

errorStat() {
    if [ "$1" != "0" -a -z "$2" ]; then
        echo "Failed!"
        exit 1
    fi
    echo "OK"
}

Just remove or comment the exit 1 line to make it go ahead even though mysql might fail.

MrsPotter

@Sebastian-Roth No absolutely, and many thanks for all the help from all of you. I still think FOG is an awesome project.

I’ll try change the installer as recommended and revert back with the result.

One thing though: Judging by the amount of views this thread has got, I’m wondering if my Win7 bootup problem is an isolated case?

MrsPotter

Hi, I’m not expecting you to solve this or anything. I’m just posting FYI.

I have commented out exit 1 and rerun the install. I got this output:

 * Stopping FOGMulticastManager.service Service................OK
 * Stopping FOGImageReplicator.service Service.................OK
 * Stopping FOGSnapinReplicator.service Service................OK
 * Stopping FOGScheduler.service Service.......................OK
 * Stopping FOGPingHosts.service Service.......................OK
 * Setting up and starting MySQL...............................Failed!
OK
 * Backing up user reports.....................................OK
 * Stopping web service........................................Failed!
OK
 * Removing vhost file.........................................OK
 * Setting up Apache and PHP files.............................OK
 * Backing up old data.........................................Failed!
OK
 * Copying back old web folder as is...........................cp: failed to access â/var/www/html/fog//â: Too many levels of symbolic links
Failed!
OK
 * Copying new files to web folder.............................cp: failed to access â/var/www/html/fog//â: Too many levels of symbolic links
Failed!
OK
 * Creating config file........................................../lib/common/functions.sh: line 1128: /var/www/html/fog//lib/fog/Config.class.php: Too many levels of symbolic links
Failed!
OK
 * Downloading inits and kernels...............................Backgrounded
 * Downloading New FOG Client file.............................Backgrounded
 * Enabling apache and fpm services on boot....................Failed!
OK
 * Creating SSL CA.............................................OK
 * Creating SSL Private Key....................................OK
 * Creating SSL Certificate....................................Failed!
OK
 * Creating auth pub key and cert..............................Failed!
OK
 * Resetting SSL Permissions...................................Failed!
OK
 * Setting up SSL FOG Server...................................OK
 * Restarting Apache2 for fog vhost............................Failed!
OK
 * Changing permissions on apache log files....................chown: cannot access â/var/www/html/fog/â: Too many levels of symbolic links
Failed!
OK
ln: failed to create symbolic link â/var/www/html/fog//mobile/css/font-awesome.cssâ: Too many levels of symbolic links
ln: target â/var/www/html/fog//mobile/â is not a directory: Too many levels of symbolic links
ln: target â/var/www/html/fog//mobile/â is not a directory: Too many levels of symbolic links
ln: target â/var/www/html/fog//mobile/â is not a directory: Too many levels of symbolic links
chown: cannot access â/var/www/html/fog/â: Too many levels of symbolic links

  You still need to install/update your database schema.
  This can be done by opening a web browser and going to:

      http://192.168.0.2/fog/management

  Press [Enter] key when database is updated/installed.

Maybe this is of some help to you.

Tom Elliott

@MrsPotter can you run:

rm /var/www/fog
rm /var/www/html/fog

Then rerun the installer?

Windows7 restarts at bootup when it reaches classpnp.sys after being imaged with FOG

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