Windows7 restarts at bootup when it reaches classpnp.sys after being imaged with FOG



  • I’m testing out FOG. So I setup a server and have now uploaded a Win7 image to the server using the following setting:

    • Windows 7 Multiple Partition Image - Single Disk (Not Resizable)

    After this I download the image to the same system and drive. Everything completes successfully but I cannot get the system booted.

    I have tried the following:

    • Windows start-up repair
    • Windows EasyRecovery CD
    • I’ve tried fixparts and then ‘w’
    • I’ve tried adjusting the BIOS from AHCI to IDE (also legacy)

    Nothing seems to work.

    I thought it might only be that specific machine. But, I’ve replicated the issue across two other machines with different drives and hardware. I’ve also tried restoring to a larger disk.

    What am I doing wrong here?

    PS: I’m now trying the ‘Single Disk - Resizable’ option.

    Thanks,

    MrsPotter.



  • @Tom-Elliott Many thanks for going through the effort of remoting into my system and getting FOG_trunk installed. Really - my best gratitude.

    I have now thoroughly tested the FOG_trunk version. And, most unfortunately, I can confirm that I still have the original issue of the Win7 image just booting to classpnp.sys. I basically went through all the steps listed below again.

    Nonetheless, I’ll keep my eye on this project and give it a few tries in the future as more versions become available.


  • Senior Developer

    I remoted in this morning and we were able to figure out the issue.

    All of the failures were related to systemctl. Debian 8 uses systemd, but apparently (somehow?) this particular install did not have systemd. I was able at some code to test for the presence of the systemctl so things were able to operate as expected.

    I’m solving this thread as this is now fixed.


  • Developer

    Interesting that you see so many failed services…

    Please see what you have in your apache error log which loading the schema updater. Post the errors here.



  • Ok yes makes sense: I need to remove the remnants of the other install first. I followed instructions in:

    https://wiki.fogproject.org/wiki/index.php/Uninstall_FOG

    Installing I got this:

     * Stopping FOGMulticastManager.service Service................OK
     * Stopping FOGImageReplicator.service Service.................OK
     * Stopping FOGSnapinReplicator.service Service................OK
     * Stopping FOGScheduler.service Service.......................OK
     * Stopping FOGPingHosts.service Service.......................OK
     * Setting up and starting MySQL...............................Failed!
    OK
     * Backing up user reports.....................................OK
     * Stopping web service........................................Failed!
    OK
     * Removing vhost file.........................................OK
     * Is the MySQL password blank? (Y/n)
     * Setting up Apache and PHP files.............................OK
     * Backing up old data.........................................OK
     * Copying back old web folder as is...........................OK
     * Copying new files to web folder.............................OK
     * Creating config file........................................OK
     * Downloading inits and kernels...............................Backgrounded
     * Downloading New FOG Client file.............................Backgrounded
     * Enabling apache and fpm services on boot....................Failed!
    OK
     * Creating SSL CA.............................................OK
     * Creating SSL Private Key....................................OK
     * Creating SSL Certificate....................................OK
     * Creating auth pub key and cert..............................OK
     * Resetting SSL Permissions...................................OK
     * Setting up SSL FOG Server...................................OK
     * Restarting Apache2 for fog vhost............................Failed!
    OK
     * Changing permissions on apache log files....................OK
    
      You still need to install/update your database schema.
      This can be done by opening a web browser and going to:
    
          http://192.168.0.2/fog/management
    
      Press [Enter] key when database is updated/installed.
    
     * Setting up storage..........................................OK
     * Setting up and starting DHCP Server.........................Skipped
     * Setting up and starting TFTP and PXE Servers................Failed!
    OK
     * Setting up and starting VSFTP Server........................Failed!
    OK
     * Setting up FOG Snapins......................................OK
     * Setting up UDPCast..........................................OK
     * Configuring UDPCast.........................................OK
     * Building UDPCast............................................OK
     * Installing UDPCast..........................................OK
     * Installing FOG System Scripts...............................OK
    
    
      * Configuring FOG System Services
    
    
     * Setting FOGMulticastManager.service script executable.......OK
     * Enabling FOGMulticastManager.service Service................OK
     * Setting FOGImageReplicator.service script executable........OK
     * Enabling FOGImageReplicator.service Service.................OK
     * Setting FOGSnapinReplicator.service script executable.......OK
     * Enabling FOGSnapinReplicator.service Service................OK
     * Setting FOGScheduler.service script executable..............OK
     * Enabling FOGScheduler.service Service.......................OK
     * Setting FOGPingHosts.service script executable..............OK
     * Enabling FOGPingHosts.service Service.......................OK
     * Setting up FOG Services.....................................OK
     * Setting up FOG Utils........................................OK
     * Starting FOGMulticastManager.service Service................Failed!
    OK
     * Starting FOGImageReplicator.service Service.................Failed!
    OK
     * Starting FOGSnapinReplicator.service Service................Failed!
    OK
     * Starting FOGScheduler.service Service.......................Failed!
    OK
     * Starting FOGPingHosts.service Service.......................Failed!
    OK
     * Setting up exports file.....................................OK
     * Setting up and starting RPCBind.............................Failed!
    OK
     * Setting up and starting NFS Server..........................OK
    
      Setup complete!
    
      You can now login to the FOG Management Portal using
      the information listed below.  The login information
      is only if this is the first install.
    
      This can be done by opening a web browser and going to:
    
          http://192.168.0.2/fog/management
    
          Default User:
                 Username: fog
                 Password: password
    
    root@backup:~/fog_trunk/bin# service mysql restart
    [ ok ] Stopping MySQL database server: mysqld.
    [ ok ] Starting MySQL database server: mysqld ..
    [info] Checking for tables which need an upgrade, are corrupt or were
    not closed cleanly..
    root@backup:~/fog_trunk/bin#
    

    But, now I’m stuck again at theDatabase Schema Installer.


  • Senior Developer

    @Tom-Elliott mind you do not add a trailing /


  • Senior Developer

    @MrsPotter can you run:

    rm /var/www/fog
    rm /var/www/html/fog
    

    Then rerun the installer?



  • Hi, I’m not expecting you to solve this or anything. I’m just posting FYI.

    I have commented out exit 1 and rerun the install. I got this output:

     * Stopping FOGMulticastManager.service Service................OK
     * Stopping FOGImageReplicator.service Service.................OK
     * Stopping FOGSnapinReplicator.service Service................OK
     * Stopping FOGScheduler.service Service.......................OK
     * Stopping FOGPingHosts.service Service.......................OK
     * Setting up and starting MySQL...............................Failed!
    OK
     * Backing up user reports.....................................OK
     * Stopping web service........................................Failed!
    OK
     * Removing vhost file.........................................OK
     * Setting up Apache and PHP files.............................OK
     * Backing up old data.........................................Failed!
    OK
     * Copying back old web folder as is...........................cp: failed to access â/var/www/html/fog//â: Too many levels of symbolic links
    Failed!
    OK
     * Copying new files to web folder.............................cp: failed to access â/var/www/html/fog//â: Too many levels of symbolic links
    Failed!
    OK
     * Creating config file........................................../lib/common/functions.sh: line 1128: /var/www/html/fog//lib/fog/Config.class.php: Too many levels of symbolic links
    Failed!
    OK
     * Downloading inits and kernels...............................Backgrounded
     * Downloading New FOG Client file.............................Backgrounded
     * Enabling apache and fpm services on boot....................Failed!
    OK
     * Creating SSL CA.............................................OK
     * Creating SSL Private Key....................................OK
     * Creating SSL Certificate....................................Failed!
    OK
     * Creating auth pub key and cert..............................Failed!
    OK
     * Resetting SSL Permissions...................................Failed!
    OK
     * Setting up SSL FOG Server...................................OK
     * Restarting Apache2 for fog vhost............................Failed!
    OK
     * Changing permissions on apache log files....................chown: cannot access â/var/www/html/fog/â: Too many levels of symbolic links
    Failed!
    OK
    ln: failed to create symbolic link â/var/www/html/fog//mobile/css/font-awesome.cssâ: Too many levels of symbolic links
    ln: target â/var/www/html/fog//mobile/â is not a directory: Too many levels of symbolic links
    ln: target â/var/www/html/fog//mobile/â is not a directory: Too many levels of symbolic links
    ln: target â/var/www/html/fog//mobile/â is not a directory: Too many levels of symbolic links
    chown: cannot access â/var/www/html/fog/â: Too many levels of symbolic links
    
      You still need to install/update your database schema.
      This can be done by opening a web browser and going to:
    
          http://192.168.0.2/fog/management
    
      Press [Enter] key when database is updated/installed.
    

    Maybe this is of some help to you.



  • @Sebastian-Roth No absolutely, and many thanks for all the help from all of you. I still think FOG is an awesome project.

    I’ll try change the installer as recommended and revert back with the result.

    One thing though: Judging by the amount of views this thread has got, I’m wondering if my Win7 bootup problem is an isolated case?


  • Developer

    @MrsPotter I definitely understand your situation. It’s kind of sad that you had to go through all this and still don’t have a proper solution yet. We are trying to help as good as we can but we are not perfect… ;-)

    You can change the installers behavior of exiting straight after a failed item in trunk/lib/common/functions.sh (somewhere around line 515) you see this:

    errorStat() {
        if [ "$1" != "0" -a -z "$2" ]; then
            echo "Failed!"
            exit 1
        fi
        echo "OK"
    }
    

    Just remove or comment the exit 1 line to make it go ahead even though mysql might fail.



  • Well I guess it is possible for me to test it with CENTOS. But, getting back to my original issue I’m trying to solve: I cannot get a machine cloned using FOG to boot even when in the exact same machine. I’ve also tried three different/independent machines all non-booting afterwards.

    I’ve tried all the obvious configurations using FOG 1.2.0. I’m now attempting to try it with fog_trunk to see if that would work. However, since we don’t quite know why the cloned image won’t boot we aren’t entirely sure if fog_trunk would work either. However, in order to get fog_trunk to work I’m likely going to need to install CENTOS.

    I guess I now need to go and weigh up on the pros/cons and decide if I’d like to go ahead. I’m a little pressed for time on other projects at present otherwise I’d definitely would’ve tested it out.


  • Moderator

    I guess I have to just throw this out since you are starting with a new deployment.

    Is there any thought of changing your OS from Ubuntu to Centos? In my test environment I’ve spun up about 10 - Centos 6.7 systems with FOG in the last 2 weeks and deployed all of the trunk images without any deployment issues. In monitoring this forum for the last few weeks the majority of the install issues appear to be with the Debian based systems. I’m not saying that one OS is better than the other, but if the goal is to test FOG, then switch OS for the test and work out the kinks with the specific OS deployment later.



  • OK, the chkconfig package was missing.

    But, nope still getting:

     * Stopping FOGMulticastManager.service Service................OK
     * Stopping FOGImageReplicator.service Service.................OK
     * Stopping FOGSnapinReplicator.service Service................OK
     * Stopping FOGScheduler.service Service.......................OK
     * Stopping FOGPingHosts.service Service.......................OK
     * Setting up and starting MySQL...............................Failed!
    

  • Developer

    Make sure packages chkconfig and sysv-rc-conf are installed.

    PS: Use single backticks for inline commands in red.



  • OK, I changed my sources.list to point to the UK.

    I then removed php using ‘apt-get --purge remove xxx’. And, then when it re-installed all were the same version. This also allowed apache2 to start up correctly. So I can now install FOG 1.2.0 as before. However, I’m still having trouble to install fog_trunk.

    The prior php5 error is now solved, and I manage to progress to here:

    * Stopping FOGMulticastManager.service Service................OK
    * Stopping FOGImageReplicator.service Service.................OK
    * Stopping FOGSnapinReplicator.service Service................OK
    * Stopping FOGScheduler.service Service.......................OK
    * Stopping FOGPingHosts.service Service.......................OK
    * Setting up and starting MySQL...............................Failed!
    root@backup:~/fog_trunk/bin#
    

    However, if I try see what the error is I get no error:

    root@backup:~/fog_trunk/bin# /etc/init.d/mysql restart
    [ ok ] Stopping MySQL database server: mysqld.
    [ ok ] Starting MySQL database server: mysqld ..
    [info] Checking for tables which need an upgrade, are corrupt or were
    not closed cleanly..
    root@backup:~/fog_trunk/bin#
    


  • Hi,

    Tried ‘apt-get -f install php5’ but no success.

    Also if I now try and install FOG 1.2.0 I get a fail:

     Configuring services.
      * Setting up and starting MySql...OK
      * Backing up user reports...OK
      * Setting up and starting Apache Web Server...Failed!
     Script done, file is /var/log/foginstall.log
    root@backup:~/fog_1.2.0/bin#
    

    I also tried rebooting. Previously I managed to install without issues.

    PS: Which inline identifier do you use to get the text with the red foreground and light red background - as in your previous post: apt-get install php5 ?


  • Developer

    ii  php5                                5.6.7+dfsg-1
    

    The php5 package itself is a different version than all the other packages. This does not seam right to me. Maybe try apt-get install php5. This might get the package into sync with the version of all the other packages.



  • Ok I’ve upgraded to the latest version:

    apt-get update
    apt-get upgrade
    

    The Debian version is now:

    root@backup:~/fog_trunk/bin# cat /proc/version
    Linux version 3.2.0-4-amd64 (debian-kernel@lists.debian.org) (gcc version 4.6.3 (Debian 4.6.3-14) ) #1 SMP Debian 3.2.68-1+deb7u5
    

    And the PHP versions are:

    root@backup:~/fog_trunk/bin# dpkg -l | grep php5
    ii  libapache2-mod-php5                 5.6.14-1~dotdeb+7.1           amd64        server-side, HTML-embedded scripting language (Apache 2 module)
    ii  php5                                5.6.7+dfsg-1                  all          server-side, HTML-embedded scripting language (metapackage)
    ii  php5-cli                            5.6.14-1~dotdeb+7.1           amd64        command-line interpreter for the php5 scripting language
    ii  php5-common                         5.6.14-1~dotdeb+7.1           amd64        Common files for packages built from the php5 source
    ii  php5-curl                           5.6.14-1~dotdeb+7.1           amd64        CURL module for php5
    ii  php5-fpm                            5.6.14-1~dotdeb+7.1           amd64        server-side, HTML-embedded scripting language (FPM-CGI binary)
    ii  php5-gd                             5.6.14-1~dotdeb+7.1           amd64        GD module for php5
    ii  php5-mcrypt                         5.6.14-1~dotdeb+7.1           amd64        MCrypt module for php5
    rc  php5-mysql                          5.6.14-1~dotdeb+7.1           amd64        MySQL module for php5
    ii  php5-mysqlnd                        5.6.14-1~dotdeb+7.1           amd64        MySQL module for php5 (Native Driver)
    

    But now if I try to install fog_trunk:

    root@backup:~/fog_trunk/bin# ./installfog.sh
    

    I then get this error:

     * Installing package: php5-json...............................Failed!
    

    I then try to install php5-json:

    root@backup:~/fog_trunk/bin# apt-get install php5-json
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:
    
    The following packages have unmet dependencies:
     php5-json : Depends: phpapi-20131226
    E: Unable to correct problems, you have held broken packages.
    root@backup:~/fog_trunk/bin# apt-get install phpapi-20131226
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Note, selecting 'php5-common' instead of 'phpapi-20131226'
    php5-common is already the newest version.
    0 upgraded, 0 newly installed, 0 to remove and 191 not upgraded.
    


  • See the error log below:
    /var/log/apache2/error.log.1

    Below is the output of “dpkg -l | grep php5”

    root@backup:~# dpkg -l | grep php5
    ii  libapache2-mod-php5                     5.6.14-1~dotdeb+7.1            amd64        server-side, HTML-embedded scripting language (Apache 2 module)
    ii  php5                                    5.4.41-0+deb7u1                all          server-side, HTML-embedded scripting language (metapackage)
    ii  php5-cli                                5.6.14-1~dotdeb+7.1            amd64        command-line interpreter for the php5 scripting language
    ii  php5-common                             5.6.14-1~dotdeb+7.1            amd64        Common files for packages built from the php5 source
    ii  php5-curl                               5.6.14-1~dotdeb+7.1            amd64        CURL module for php5
    ii  php5-fpm                                5.6.14-1~dotdeb+7.1            amd64        server-side, HTML-embedded scripting language (FPM-CGI binary)
    ii  php5-gd                                 5.6.14-1~dotdeb+7.1            amd64        GD module for php5
    ii  php5-mcrypt                             5.6.14-1~dotdeb+7.1            amd64        MCrypt module for php5
    rc  php5-mysql                              5.6.14-1~dotdeb+7.1            amd64        MySQL module for php5
    ii  php5-mysqlnd                            5.6.14-1~dotdeb+7.1            amd64        MySQL module for php5 (Native Driver)
    root@backup:~#
    

  • Developer

    Apache error log on debian is /var/log/apache2/error.log

    Maybe you ran into the same issue I had just a yesterday. Please let us know what you have in the error log when accessing the website and which php packages are installed: dpkg -l | grep php5


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