FOG::ClientUpdater Unknown error, module will exit

[Duncan]

Getting a few issues with fogged pcs.

Running Fog 1.2.0.

On my pc with Windows 10 64bit in my fog log i get this.

 26/08/2015 10:32 Service Stop requested
 26/08/2015 10:32 FOG::AutoLogOut Shutdown complete
 26/08/2015 10:32 FOG::ClientUpdater Shutdown complete
 26/08/2015 10:32 FOG::DirCleaner Shutdown complete
 26/08/2015 10:32 FOG::DisplayManager Shutdown complete
 26/08/2015 10:32 FOG::GreenFog Shutdown complete
 26/08/2015 10:32 FOG::GUIWatcher Stopping...
 26/08/2015 10:32 FOG::HostnameChanger Shutdown complete
 26/08/2015 10:32 FOG::HostRegister Shutdown complete
 26/08/2015 10:32 FOG::MODDebug Shutdown complete
 26/08/2015 10:32 FOG::PrinterManager Shuting down
 26/08/2015 10:32 FOG::SnapinClient Shutdown complete
 26/08/2015 10:32 FOG::TaskReboot Stopping...
 26/08/2015 10:32 FOG::UserCleanup Shutdown complete
 26/08/2015 10:32 FOG::UserTracker Shutdown complete
 26/08/2015 10:32 FOG Service Engine Version: 3
 26/08/2015 10:32 Starting all sub processes
 26/08/2015 10:32 14 modules loaded
 26/08/2015 10:32  * Starting FOG.AutoLogOut
 26/08/2015 10:32  * Starting FOG.SnapinClient
 26/08/2015 10:32  * Starting FOG.DirCleaner
 26/08/2015 10:32 FOG::AutoLogOut Starting process...
 26/08/2015 10:32  * Starting FOG.DisplayManager
 26/08/2015 10:32 FOG::ClientUpdater Starting client update process...
 26/08/2015 10:32 FOG::ClientUpdater Sleeping for 105 seconds.
 26/08/2015 10:32  * Starting FOG.GreenFog
 26/08/2015 10:32 FOG::DirCleaner Sleeping for 33 seconds.
 26/08/2015 10:32 FOG::DisplayManager Starting display manager process...
 26/08/2015 10:32  * Starting FOG.GUIWatcher
 26/08/2015 10:32  * Starting FOG.HostNameChanger
 26/08/2015 10:32 FOG::GreenFog Sleeping for 49 seconds.
 26/08/2015 10:32  * Starting FOG.HostRegister
 26/08/2015 10:32  * Starting FOG.MODDebug
 26/08/2015 10:32 FOG::MODDebug Start Called
 26/08/2015 10:32 FOG::MODDebug Sleeping for 100 Seconds
 26/08/2015 10:32  * Starting FOG.PrinterManager
 26/08/2015 10:32 FOG::HostRegister Starting host registration process...
 26/08/2015 10:32  * Starting FOG.SnapinClient
 26/08/2015 10:32 FOG::PrinterManager Starting interprocess communication process...
 26/08/2015 10:32 FOG::HostnameChanger Starting hostname change process...
 26/08/2015 10:32 FOG::HostnameChanger Yielding to other subservices for 8 seconds.
 26/08/2015 10:32  * Starting FOG.TaskReboot
 26/08/2015 10:32 FOG::TaskReboot Taskreboot in lazy mode.
 26/08/2015 10:32 FOG::TaskReboot Starting Task Reboot...
 26/08/2015 10:32 FOG::PrinterManager  interprocess comm startup: OK
 26/08/2015 10:32  * Starting FOG.UserCleanup
 26/08/2015 10:32  * Starting FOG.UserTracker
 26/08/2015 10:32 FOG::SnapinClient Starting snapin client process...
 26/08/2015 10:32 FOG::UserCleanup Sleeping for 14 seconds.
 26/08/2015 10:32 FOG::UserTracker Starting user tracking process...
 26/08/2015 10:32 FOG::PrinterManager Attempting to connect to fog server...
 26/08/2015 10:32 FOG::HostRegister Attempting to connect to fog server...
 26/08/2015 10:32 FOG::DisplayManager Attempting to connect to fog server...
 26/08/2015 10:32 FOG::UserTracker Attempting to connect to fog server...
 26/08/2015 10:32 FOG::PrinterManager Unknown error, module will exit.
 26/08/2015 10:32 FOG::DisplayManager Unknown error, module will exit.
 26/08/2015 10:32 FOG::AutoLogOut Unknown error, module will exit.
 26/08/2015 10:32 FOG::UserTracker Unknown error, module will exit.
 26/08/2015 10:32 FOG::HostnameChanger Attempting to connect to fog server...
 26/08/2015 10:32 FOG::HostnameChanger Unknown error, module will exit.
 26/08/2015 10:32 FOG::HostnameChanger Host name was not found in the database.
 26/08/2015 10:32 FOG::UserCleanup Starting user cleanup process...
 26/08/2015 10:32 FOG::UserCleanup Attempting to connect to fog server...
 26/08/2015 10:32 FOG::UserCleanup Unknown error, module will exit.
 26/08/2015 10:32 FOG::DirCleaner Starting directory cleaning process...
 26/08/2015 10:32 FOG::DirCleaner Attempting to connect to fog server...
 26/08/2015 10:32 FOG::DirCleaner Unknown error, module will exit.
 26/08/2015 10:33 FOG::GreenFog Starting green fog...
 26/08/2015 10:33 FOG::GreenFog Attempting to connect to fog server...
 26/08/2015 10:33 FOG::GreenFog Unknown error, module will exit.
 26/08/2015 10:34 FOG::MODDebug Reading config settings...
 26/08/2015 10:34 FOG::MODDebug Reading of config settings passed.
 26/08/2015 10:34 FOG::MODDebug Starting Core processing...
 26/08/2015 10:34 FOG::MODDebug Operating System ID: 6
 26/08/2015 10:34 FOG::MODDebug Operating System Minor: 2
 26/08/2015 10:34 FOG::MODDebug MAC ID 0 00:24:81:C8:DA:05
 26/08/2015 10:34 FOG::MODDebug MAC ID 1 00:50:56:C0:00:01
 26/08/2015 10:34 FOG::MODDebug MAC ID 2 00:50:56:C0:00:08
 26/08/2015 10:34 FOG::MODDebug MAC POST String: 00:24:81:C8:DA:05|00:50:56:C0:00:01|00:50:56:C0:00:08
 26/08/2015 10:34 FOG::MODDebug A user is currently logged in
 26/08/2015 10:34 FOG::MODDebug Username: AD\xxxxxx
 26/08/2015 10:34 FOG::MODDebug Hostname: xxxxxxxx
 26/08/2015 10:34 FOG::MODDebug Attempting to open connect to: http://10.1.9.235/fog/service/debug.php
 26/08/2015 10:34 FOG::MODDebug Server responded with: Hello FOG Client
 26/08/2015 10:34 FOG::MODDebug Module has finished work and will now exit.
 26/08/2015 10:34 FOG::ClientUpdater Attempting to connect to fog server...
 26/08/2015 10:34 FOG::ClientUpdater Unknown error, module will exit.
 26/08/2015 10:34 FOG::ClientUpdater Client update will be applied during next service startup.
 26/08/2015 10:34 FOG::ClientUpdater Client update process complete, exiting...

I did read that it may be an issue because i have VM Workstation installed, so it has extra MAC address.

I tried to remove my pc for fog and register it again with only the 1 MAC address. But the log still shows it as having 3.

This is going to be an issue as i have a a few work rooms with Virtual Box and the pcs have multipliable MACs and snapins will not deploy.

Anyone got an answer to this?

Thanks in advance.

Duncan

[Wayne Workman]

Can you check to see if the multiple MACs on the deployed systems are all the same?

If they are, this can all be cleaned up pretty fast.

[Duncan]

Yes this is what it was.

Virtual box has been deployed and they all seem to have the same MAC.

Deleted the MAC out of SQL database, restarted mysql and snapins started to deploy.

Bit weird how Virtual Box is using the same MAC for multiple installs.

Anyway to easliy check for duplicates? I had to search a few log files to get the MAC address.

[Tom Elliott]

It not virtual box using the same macs.

It’s virtual box being preinstalled with the specified mac addresses that’s causing the problem.

[Wayne Workman]

@Duncan There are SQL queries that can list duplicate data in a specific field. Once you have the select statement prepared, you can then put it in parentheses into the WHERE clause for a delete command.

So…
select duplicates from hostMac.mac address; (or whatever it is)

delete from hostMac where (select duplicates from hostMac.mac address);

get it? It’s been a hot second since I’ve used SQL heavily so I don’t quite remember the syntax but I’m sure you can figure it out.

Please post the command you come up with, this is one way you can GIVE BACK to an open source project.

PLEASE PLEASE export your DB before you delete anything!
FOG Configuration -> Configuration Save -> Export