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    FOG Problems
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    • Wayne WorkmanW
      Wayne Workman
      last edited by

      Apologies for the vagueness…

      We always want you to try to help yourself first… and if you need assistance along the way with anything, we’ll do our best to help. So, if you need help, just ask.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      1 Reply Last reply Reply Quote 0
      • F
        fsu1tm
        last edited by

        I completely reinstalled Ubuntu and Fog again following the Wiki. I’m pretty sure that it’s a credentials issue. At least according to the document provided by ch3i. I now cannot FTP into the Ubuntu server. A couple of questions:

        1. The default username and password for the fog interface is fog/password. This is not the same password that I entered when installing Ubuntu and MySQL. How do I change the Fog password? Could this be affecting FTP?

        2. Where do I find Storage Management to check credentials there? Sorry but real newb to Ubuntu and Fog.

        Thanks.

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman @fsu1tm
          last edited by

          @fsu1tm In the Troubleshoot FTP article below, in the credentials section, it tells you exactly what needs to match, and exactly where it’s set.

          Let us know if you need help.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • F
            fsu1tm
            last edited by

            OK. Found the two sections within FOG for TFTP password and Storage Management password. I made sure that both of those were set to the same password (user was already set the same) as the local Ubuntu fog user and the password that I used when setting up MySQL. I saved both settings, closed FOG and rebooted the server. I reopened FOG and verified the password held and it did. I then went to Storage Management to verify the password held there. As soon as I clicked on Storage Management, I got a message that my database schema was out of date and that I needed to click the button to update. I clicked the button and now get a lot of MySQL errors about can’t create tables, etc. On the PLUS side, I can now log into Ubuntu FTP from another workstation. What do I do about these MySQL errors that are returned through the FOG interface?

            Thanks again.

            1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman
              last edited by

              You changed your MySQL password?

              You’ll also need to update that user/pass inside FOG Config -> Fog Settings -> Fog Storage Nodes

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • F
                fsu1tm
                last edited by

                No. I set the MySQL password when setting up FOG.

                1 Reply Last reply Reply Quote 0
                • F
                  fsu1tm
                  last edited by

                  I can’t even get into Fog Config -> Fog Settings -> Fog Storage Nodes. When I got to Fog management, it takes me directly to Database Schema Installer/Updater.

                  1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    Have you checked to ensure mysql was actually running?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • F
                      fsu1tm
                      last edited by

                      I have not but I just restarted the server and made no changes to MySQL. Sorry, Newb here, but how would I check to see if it’s actually running?

                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott
                        last edited by Tom Elliott

                        Well,

                        Ubuntu has issues with mysql. Particularly anything 12 and greater seems to be hugely a problem from my experience.

                        The quickest way to see if things are running would be:
                        sudo service mysql status

                        If it’s dead, you’ll restart it with:
                        sudo service mysql restart

                        Also, if it’s dead, you’ll need to restart the fog services (after mysql is restarted):

                        sudo service FOGMulticastManager restart
                        sudo service FOGScheduler restart
                        sudo service FOGImageReplicator restart
                        

                        If you’re on SVN you’ll also probably need to add:
                        sudo service FOGSnapinReplicator restart

                        To help prevent this in the future, follow these steps as needed/particularly the rc.local steps.
                        https://github.com/fogproject/fogproject/issues/1

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 1
                        • F
                          fsu1tm
                          last edited by

                          Interesting. I ran “sudo service mysql status” and it responded that mysql was running but I went ahead and did “sudo service mysql restart”. I then did the FOG restarts. Each of those replies looked like (depending on process):

                          *Restarting FOG Comupter Imaging Solution: FOGScheduler
                          start-stop-daemon: warning: failed to kill 1152: no such process

                          But now I can get into FOG and it’s not taking me directly to Database Schema Update/Installer so that is good.

                          I then tried to upload an image but the client is getting a TFTP Timeout error and rebooting. I gues that I am still stuck on the credentials.

                          When I log into the machine - username = fog, password = xxxxx
                          When I log into FOG via FireFox - username = fog, password = password
                          When I check, FOG_TFTP_FTP_USERNAME = fog, FOG_TFTP_FTP_PASSWORD = xxxxx
                          When I check, FOG_STORAGENODE_MYSQLUSER = fogstorage
                          When I check, FOG_STORAGENODE_MYSQLPASS = fs87054970106

                          xxxxx is not my real password but the others are. The TFTP password does match the machine login password.

                          It’s interesting that when MySQL was installed during the FOG install that I used xxxxx as the MySQL password but the
                          FOG_STORAGENODE_MYSQLPASS is something totally different. Does this matter?

                          I can FTP from my Win7 computer into the FOG machine using: username = fog, password = xxxxx

                          Not sure where things are going wrong now.

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @fsu1tm
                            last edited by

                            @fsu1tm I sent you a message in chat as I am sure we can help fix this issue for you. It’s relatively simple to work out.

                            The FOG_STORAGENODE_MYSQLUSER and FOG_STORAGENODE_MYSQLPASS are for storage nodes to link to a central fog server.

                            Hopefully this helps explain that. These are not what you would want to put in your main server, though I suppose it wouldn’t hurt them either.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
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