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    Fatal Error: Failed to mount NFS volume

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    • Wayne WorkmanW
      Wayne Workman
      last edited by Wayne Workman

      Verify that NFS is actually running?

      Give the NFS service a restart?

      Verify that Ubuntu Firewall is OFF.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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      • S
        szecca1
        last edited by

        @WayneWorkman I turned off the firewall running “sudo ufw disable.”

        How can I verify that the NFS service is running? In the post below I have NFS checked on the Storage device. If I do find that it is running, how do I also restart that service?

        Thank you

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman @szecca1
          last edited by

          @szecca1 said:

          @WayneWorkman I turned off the firewall running “sudo ufw disable.”

          How can I verify that the NFS service is running? In the post below I have NFS checked on the Storage device. If I do find that it is running, how do I also restart that service?

          Thank you

          Try these:
          [CODE]sudo service nfs-kernel-server status
          sudo service nfs-kernel-server restart[/CODE]

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

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          • S
            szecca1 @Wayne Workman
            last edited by

            @Wayne-Workman nfs.PNG

            I ran those commands and this is what I got. The concerning part is where it says /images/dev does not support NFS export and /images does not support NFS export.

            Is there something I missed that could be causing this?

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @szecca1
              last edited by

              @szecca1 said:

              @Wayne-Workman nfs.PNG

              I ran those commands and this is what I got. The concerning part is where it says /images/dev does not support NFS export and /images does not support NFS export.

              Is there something I missed that could be causing this?

              Here’s your problem.

              You’re telling FOG to mount the nfs server from the NAS, not the FOG Server, which you’re showing in the picture above.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              S 1 Reply Last reply Reply Quote 1
              • S
                szecca1 @Tom Elliott
                last edited by

                @Tom-Elliott Ok I think I get what you mean. How do I change that? Sorry I am a beginner at this

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                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  @szecca1 You need to login (in much the same way) to the NAS box itself.

                  You can use ssh, or putty, or maybe from the web gui?

                  I don’t know the exact setup to figure things out.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    szecca1 @Tom Elliott
                    last edited by

                    @Tom-Elliott Ok so if I understand you correctly, the FOG client is trying to connect to NAS server and not to the fog server for its images? How do I tell the client to look in the right direction?
                    And when you say login to the NAS box in pretty much the same way, do you mean that the login and password have to be the same? I am using a Synology box with a web gui.

                    I can send you anything you need to know about my setup that you need to know.

                    ch3iC 1 Reply Last reply Reply Quote 0
                    • ch3iC
                      ch3i Moderator @szecca1
                      last edited by ch3i

                      @szecca1 You need to have a user fog in your nas with the same password of your fog server.

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        szecca1 @ch3i
                        last edited by

                        @ch3i Created the user that I log into the FOG management console and still getting the same error message

                        ch3iC 1 Reply Last reply Reply Quote 0
                        • ch3iC
                          ch3i Moderator @szecca1
                          last edited by

                          @szecca1 The same login as specify in fog configuration FTP_TFTP_PASSWORD I think.

                          S 2 Replies Last reply Reply Quote 0
                          • S
                            szecca1 @ch3i
                            last edited by

                            @ch3i Ah no I was using the password to log in to the admin console. I just changed it to that password which was different. I deleted the task of upload and started a new one and got the same error message. I even tried to restart the NFS service again and even that gave the same “does not support NFS export” error message.

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                            • S
                              szecca1 @ch3i
                              last edited by

                              @ch3i Do I need TFTP enabled on my NAS server? Could that be the problem that TFTP is not enabled right now?

                              Again thank you all for the assistance

                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @szecca1
                                last edited by

                                @szecca1 said:

                                @ch3i Do I need TFTP enabled on my NAS server? Could that be the problem that TFTP is not enabled right now?

                                Again thank you all for the assistance

                                No, tftp should still be handled by your real server.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                • S
                                  szecca1 @Tom Elliott
                                  last edited by

                                  @Tom-Elliott I saw this on another site, does this make any sense?

                                  If still receiving the same error message after perfroming the above commands, you may need to edit /etc/exports to include your new mount point, i.e. /data/images and /data/images/dev with corresponding permissions.

                                  See following example of /etc/exports:

                                  /images *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure)

                                  /images/dev *(rw,sync,no_wdelay,no_root_squash,insecure)

                                  /data/images *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure)

                                  /data/images/dev *(rw,sync,no_wdelay,no_root_squash,insecure)

                                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @szecca1
                                    last edited by

                                    @szecca1 said:

                                    @Tom-Elliott I saw this on another site, does this make any sense?

                                    If still receiving the same error message after perfroming the above commands, you may need to edit /etc/exports to include your new mount point, i.e. /data/images and /data/images/dev with corresponding permissions.

                                    See following example of /etc/exports:

                                    /images *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure)

                                    /images/dev *(rw,sync,no_wdelay,no_root_squash,insecure)

                                    /data/images *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure)

                                    /data/images/dev *(rw,sync,no_wdelay,no_root_squash,insecure)

                                    Your exports should reflect where the images are actually stored.

                                    So if it’s /images, then you don’t need the /data lines; etc.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

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                                    • S
                                      szecca1 @Wayne Workman
                                      last edited by

                                      @Wayne-Workman Ok I apologize I want to make everything clear for you so you have all the info. As you know I created a mount point within the Ubuntu folder images/. On my NAS server I created a folder called FOG, in this folder is the Images folder and in that folder is the dev folder. Clearly I didn’t do that right but should I use that syntax but replace “/data” with “/fog”?

                                      I am sure I just confused everyone so please tell me if I need to be more clear

                                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                      • Wayne WorkmanW
                                        Wayne Workman @szecca1
                                        last edited by

                                        @szecca1 said:

                                        @Wayne-Workman Ok I apologize I want to make everything clear for you so you have all the info. As you know I created a mount point within the Ubuntu folder images/. On my NAS server I created a folder called FOG, in this folder is the Images folder and in that folder is the dev folder. Clearly I didn’t do that right but should I use that syntax but replace “/data” with “/fog”?

                                        I am sure I just confused everyone so please tell me if I need to be more clear

                                        lol yeah that’s confusing…

                                        So… You have a mount called images
                                        On the NAS, there’s a folder called FOG/images

                                        ?

                                        Yeah just replace the /data with /FOG
                                        Remember, Linux is case-sensitive.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        S 1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman
                                          last edited by

                                          when done, restart NFS again. see if the errors go away.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

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                                          • S
                                            szecca1 @Wayne Workman
                                            last edited by

                                            @Wayne-Workman HAHA my apologies but you did get the idea of it which I appreciate you making out my disaster. I will give that a try but I have 1 question before I do that.exports.PNG

                                            Do you know what the fsid is for?

                                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
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