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Fatal Error: Failed to Mount NFS Volume

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FOG Problems
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  • T
    Tom Elliott
    last edited by May 20, 2015, 5:03 PM

    Alright, based on that, the nic is getting an IP.

    Can you get it so it’s continuously entering “Attempting to send inventory…” and on the server get us a copy of the file: /var/log/apache2/error.log

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    1 Reply Last reply Reply Quote 1
    • M
      michaeloberg
      last edited by May 20, 2015, 8:41 PM

      errorlog.JPG

      I don’t have a log directory after var.

      1 Reply Last reply Reply Quote 0
      • J
        Joe Schmitt Senior Developer
        last edited by Joe Schmitt May 20, 2015, 2:47 PM May 20, 2015, 8:45 PM

        In *nix systems putting a / infront of a path means it’s at the root. So what you were doing is this:

        cd /var <-- Basically C:\var
        cd /log <-- Basically C:\log
        

        You need to enter the whole path like this :

        cd  /var/log 
        

        OR

        cd /var
        cd log
        

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        1 Reply Last reply Reply Quote 3
        • M
          michaeloberg
          last edited by May 21, 2015, 12:56 PM

          OK I found my way how to navigate to the error.log, how to I obtain a copy of it so I can share that on here:
          errorlog.JPG

          W 1 Reply Last reply May 21, 2015, 7:37 PM Reply Quote 0
          • W
            Wayne Workman @michaeloberg
            last edited by May 21, 2015, 7:37 PM

            @michaeloberg said:

            OK I found my way how to navigate to the error.log, how to I obtain a copy of it so I can share that on here:
            errorlog.JPG

            Copy it to your /tftpboot folder, then use a windows client to grab it via TFTP. See the example here:
            https://wiki.fogproject.org/wiki/index.php/Troubleshoot_TFTP#Try_to_get_a_file_with_Windows:

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 0
            • M
              michaeloberg
              last edited by May 22, 2015, 1:02 PM

              When I try to copy the error.log file to the TFTPBoot directory I get the following message:
              CopyError.JPG

              C 1 Reply Last reply May 22, 2015, 1:03 PM Reply Quote 0
              • C
                ch3i Moderator @michaeloberg
                last edited by May 22, 2015, 1:03 PM

                @michaeloberg sudo ?

                1 Reply Last reply Reply Quote 0
                • M
                  michaeloberg
                  last edited by May 22, 2015, 1:06 PM

                  Yep, sudo did it. Again, I am new to Linux, your help is greatly appreciated.
                  Michael

                  1 Reply Last reply Reply Quote 0
                  • M
                    michaeloberg
                    last edited by May 22, 2015, 1:25 PM

                    When I try to get the file from my windows box I get the attached error. I am sorry for all of this, I am new to FOG and Linux but am learning a lot from you guys. Thanks for your help:
                    tftp error.JPG

                    C 1 Reply Last reply May 22, 2015, 1:29 PM Reply Quote 0
                    • C
                      ch3i Moderator @michaeloberg
                      last edited by May 22, 2015, 1:29 PM

                      @michaeloberg Connect you to your server with WinSCP 😄

                      1 Reply Last reply Reply Quote 0
                      • M
                        michaeloberg
                        last edited by May 22, 2015, 1:48 PM

                        So I downloaded WinSCP and was able to connect to the FOG server, but when I try to download the error.log file I get the attached error. WinSCPerror.JPG

                        C 1 Reply Last reply May 22, 2015, 1:51 PM Reply Quote 0
                        • C
                          ch3i Moderator @michaeloberg
                          last edited by May 22, 2015, 1:51 PM

                          @michaeloberg

                          sudo chmod 755 /tftpboot/error.log
                          
                          W 1 Reply Last reply May 22, 2015, 2:16 PM Reply Quote 1
                          • W
                            Wayne Workman @ch3i
                            last edited by May 22, 2015, 2:16 PM

                            @ch3i said:

                            @michaeloberg

                            sudo chmod 755 /tftpboot/error.log
                            

                            I was just about to say something similar, ch3i… Only I’d recommend 777. But anyways, yeah. After you set the proper permissions on that file, you should be able to get it via TFTP.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 0
                            • M
                              michaeloberg
                              last edited by May 22, 2015, 2:18 PM

                              Dang your good, thank you so much so I have attached my error log!
                              error.log

                              1 Reply Last reply Reply Quote 0
                              • M
                                michaeloberg
                                last edited by May 22, 2015, 7:52 PM

                                Any ideas?

                                1 Reply Last reply Reply Quote 0
                                • W
                                  Wayne Workman
                                  last edited by May 22, 2015, 7:58 PM

                                  I would investigate the “favicon.ico” errors first, because there are a lot of them…

                                  https://forums.fogproject.org/search/favicon.ico?in=titlesposts

                                  I’m at the end of the day today… about to head home. I’ll help more later.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    michaeloberg
                                    last edited by May 24, 2015, 8:07 PM

                                    When I try to click on your link I get a page does not exist error message

                                    1 Reply Last reply Reply Quote 0
                                    • W
                                      Wayne Workman
                                      last edited by May 24, 2015, 9:25 PM

                                      It’s supposed to just take you to a search for “favicon.ico” in the forums.

                                      You can search for it yourself if it doesn’t work.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      1 Reply Last reply Reply Quote 0
                                      • W
                                        Wayne Workman
                                        last edited by May 24, 2015, 11:35 PM

                                        I talked with Tom, he says the “favicon.ico” errors are non-impacting.

                                        So you should search the forums for the other errors. The WiKi too, and Google, why not?

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          michaeloberg
                                          last edited by May 27, 2015, 9:26 PM

                                          Is there anything else we can try? I really need this image uploaded ASAP as I have 400 HP 745 G2 systems to load. Any further help is appreciated, I am open to any suggestions!
                                          Michael

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