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    Request for Help or maybe just answers

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    Hardware Compatibility
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    • T
      Theodor
      last edited by

      Hello, our company is evaluating a Fog solution for our imaging needs. Everything was looking good but we have hit a wall.

      One of the devices that we need to image has a USB Disk Module ( [url]http://www.radiant.su/eng/news/?action=show&id=167[/url] ) and Fog doesn’t see it and fails the compatibility test.

      My question is: Is this something that can be remedied by a modified/custom Kernel (or some other means), or not ?

      And if it can not, is this something that Fog development has plans to support in the near future ?

      Love the product, just wish it could do everything we need.

      Thanks,
      -John

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        I am pretty sure that this is only limited by what the used linux kernel can support. As far as I can see those Apacer UDMs can generally be used with linux!! Have you successfully run any kind of linux on it??

        Trying a quick search on the web I couldn’t find a whole lot of information about it but I guess I’ll find some soon.

        EDIT: Just had an idea. Please try booting into a debug session with one of your UDM clients. Then see which partitions linux finds: [CODE]cat /proc/partitions
        …
        fdisk -l
        …
        ls -al /dev/sd*
        …
        dmesg | grep sd
        …[/CODE]
        If you don’t see any maybe try loading the usb storage module with ‘modprobe usb-storage’…

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • T
          Theodor
          last edited by

          No, the devices are purchased pre-setup and running Windows XP Embedded.

          I have updated to Tom’s latest kernel but that didn’t seem to have the correct drivers to see the USB SSD.

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            Maybe FOG does not see them (yet). But does linux? Try booting debug mode or any other live linux and check the above commands…

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • JunkhackerJ
              Junkhacker Developer
              last edited by

              generally, fog intentionally ignores storage devices connected by USB. the reason behind this is simple: normally people don’t want to run their systems off of a USB drive and what if someone left a usb drive plugged into the computer? I know that it can be done, however it will probably require some help from tom.

              signature:
              Junkhacker
              We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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              • Tom ElliottT
                Tom Elliott
                last edited by

                You would have to build a custom kernel to allow for this. Just add the drivers for the device (s) you may need and you should be good to go.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • T
                  Theodor
                  last edited by

                  Here is the output for the commands suggested. I am not a huge Linux guru, so I’m not certain if this shows you what you need to see. From this can you tell what drivers would need to be in an updated kernel ?
                  [ATTACH=full]1699[/ATTACH][ATTACH=full]1700[/ATTACH][ATTACH=full]1701[/ATTACH][ATTACH=full]1702[/ATTACH]

                  [url=“/_imported_xf_attachments/1/1699_IMG_20150223_131128.jpg?:”]IMG_20150223_131128.jpg[/url][url=“/_imported_xf_attachments/1/1700_IMG_20150223_130933.jpg?:”]IMG_20150223_130933.jpg[/url][url=“/_imported_xf_attachments/1/1702_IMG_20150223_130820.jpg?:”]IMG_20150223_130820.jpg[/url][url=“/_imported_xf_attachments/1/1701_IMG_20150223_131039.jpg?:”]IMG_20150223_131039.jpg[/url]

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                  • S
                    Sebastian Roth Moderator
                    last edited by

                    Sorry, I didn’t know about FOG ignoring USB connected storage devices yet! Your screenshots show that any kind of linux would be able to use the UDM devices. Please check out this manual on how to build your custom kernel: [url]http://fogproject.org/wiki/index.php/Build_TomElliott_Kernel[/url]

                    You’ll find usb storage driver here: Device Drivers -> USB Support -> USB Mass Storage (mark it with <*>) and then build your kernel…

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • T
                      Theodor
                      last edited by

                      Ok getting closer…

                      I followed the thread to rebuild the Kernel but hit another wall when trying to make:

                      make[1]: *** No rule to make target ‘arch/x86/syscalls/syscall_32.tbl’, needed by ‘arch/x86/syscalls/…/include/generated/asm/syscalls_32.h’. Stop. arch/x86/Makefile:180: recipe for target ‘archheaders’ failed make: *** [archheaders] Error 2

                      Any ides ?

                      Thanks.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        Hard to tell without knowing the exact steps you made. Please provide more information on how exactly you tried to build the kernel (e.g. install build environment, download kernel source, extract source, config, …)

                        For sure there is something wrong with the kernel source. Where did you get it from? Extracted without errors? Enough free disk space?

                        That file should be there! It is part of the kernel source!
                        [CODE]find /path/to/extracted/kernel/source/linux-3.x.y/ -name “syscall_32.tbl”
                        …[/CODE]

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • T
                          Theodor
                          last edited by

                          Ok… figured it out. Blond moment… was in the wrong folder trying to do the make. Doh…

                          I finally got the kernel made and in place when I got the “This kernel requires an x86-64 CPU, but only detected an i686 CPU.”

                          So I am now recompiling after using the ARCH=i386 commands instead.

                          Thanks.

                          1 Reply Last reply Reply Quote 0
                          • T
                            Theodor
                            last edited by

                            I got the kernel re-compiled and ran a quick registration on the client in question and got this:

                            [ATTACH=full]1709[/ATTACH]

                            In the menuconfig I changed USB Mass Storage support from a “M” to a “*”. Is there another driver(s) I should be including ?

                            Thanks,
                            -John

                            [ATTACH=full]1710[/ATTACH]

                            [url=“/_imported_xf_attachments/1/1709_IMG_20150223_161620.jpg?:”]IMG_20150223_161620.jpg[/url][url=“/_imported_xf_attachments/1/1710_IMG_20150223_162327.jpg?:”]IMG_20150223_162327.jpg[/url]

                            1 Reply Last reply Reply Quote 0
                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              [quote=“Theodor, post: 42631, member: 28660”]Ok… figured it out. Blond moment… was in the wrong folder trying to do the make. Doh…

                              I finally got the kernel made and in place when I got the “This kernel requires an x86-64 CPU, but only detected an i686 CPU.”

                              So I am now recompiling after using the ARCH=i386 commands instead.

                              Thanks.[/quote]

                              If this works, you’re a hero in my book.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott
                                last edited by

                                Sounds to me, you built a 32 bit bzImage, but are loading a 64 bit init.xz.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Theodor
                                  last edited by

                                  UPDATE: I was able to video the sequence and there is an intial error that scrolls off before the above image:

                                  /bzImage32… ok
                                  /init_32.xz… ok
                                  Probing EDD (edd=off to disable)… ok
                                  [ 0.269404] Initramfs unpacking failed: no cpio magic

                                  Does this help ?

                                  1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    Sounds like the method you created the kernel is a little off. We’re not using cpio information which appears to have been added.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      Which version of FOG do you use?? It’s probably a good idea to use the same kernel version to match that of init_32.xz provided by FOG.
                                      [CODE]file /var/www/fog/service/ipxe/bzImage32
                                      … Linux kernel … version 3.15.6 …[/CODE]
                                      This is for FOG 1.2.0 on our production server. So I would download linux-3.15.6.tar.xz… What is your version and which kernel source did you use?

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Theodor
                                        last edited by

                                        I did use 3.19 with Fog 1.2 but am now downloading 3.15.6. Will keep you posted on results.

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          Theodor
                                          last edited by

                                          Got it working with Tom’s 32 bit .config file using Linux 3.15.6 kernel, linux-firmware.git and added USB Mass Storage and SCSI Block Storage drivers, all that did the trick. Thank you all.

                                          1 Reply Last reply Reply Quote 0
                                          • Wayne WorkmanW
                                            Wayne Workman
                                            last edited by

                                            [quote=“Theodor, post: 42811, member: 28660”]Got it working with Tom’s 32 bit .config file using Linux 3.15.6 kernel, linux-firmware.git and added USB Mass Storage and SCSI Block Storage drivers, all that did the trick. Thank you all.[/quote]

                                            ^ Hero

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

                                            1 Reply Last reply Reply Quote 0
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