SnapinClient Unknown Module ID passed to server.



    • Was Running FOG 1.0
    • Updated to FOG 1.2
    • Everything is fine (hostname changing, AD adding, etc) …
    • Snapins NOT fine.

    The client was NOT updated on all computers - the client came before V1.0 but it has been doing its job. Now, ALL clients seem to be broken, including when installing from the server itself. So basically, all previous and current clients are experiencing the same problem:

    22/09/2014 09:29 FOG::GreenFog Starting green fog…
    22/09/2014 09:29 FOG::GreenFog Attempting to connect to fog server…
    22/09/2014 09:29 FOG::GreenFog Module is active…
    22/09/2014 09:29 FOG::GreenFog No actions were found.
    22/09/2014 09:29 FOG::GreenFog No tasks found after validation!
    22/09/2014 09:30 FOG::MODDebug Reading config settings…
    22/09/2014 09:30 FOG::MODDebug Reading of config settings passed.
    22/09/2014 09:30 FOG::MODDebug Starting Core processing…
    22/09/2014 09:30 FOG::MODDebug Operating System ID: 6
    22/09/2014 09:30 FOG::MODDebug Operating System Minor: 1
    22/09/2014 09:30 FOG::MODDebug MAC ID 0 [redacted]:20:55
    22/09/2014 09:30 FOG::MODDebug MAC POST String:[redacted]:20:55
    22/09/2014 09:30 FOG::MODDebug A user is currently logged in
    22/09/2014 09:30 FOG::MODDebug Username: [redacted]
    22/09/2014 09:30 FOG::MODDebug Hostname: [redacted]
    22/09/2014 09:30 FOG::MODDebug Attempting to open connect to: [url]http://172.29.0[/url].
    1/fog/service/debug.php
    22/09/2014 09:30 FOG::MODDebug Server responded with: Hello FOG Client
    22/09/2014 09:30 FOG::MODDebug Module has finished work and will now exit.
    22/09/2014 09:33 FOG::ClientUpdater Attempting to connect to fog server…
    22/09/2014 09:33 FOG::ClientUpdater Module is disabled globally on the FOG Ser
    er, exiting.
    [COLOR=#ff0000]22/09/2014 09:34 FOG::SnapinClient Attempting to connect to fog server…[/COLOR]
    [COLOR=#ff0000]22/09/2014 09:34 FOG::SnapinClient Unknown Module ID passed to server.[/COLOR]
    [COLOR=#ff0000]22/09/2014 09:39 FOG::SnapinClient Attempting to connect to fog server…[/COLOR]
    [COLOR=#ff0000]22/09/2014 09:39 FOG::SnapinClient Unknown Module ID passed to server.[/COLOR]
    [COLOR=#ff0000]22/09/2014 09:45 FOG::SnapinClient Attempting to connect to fog server…[/COLOR]
    [COLOR=#ff0000]22/09/2014 09:45 FOG::SnapinClient Unknown Module ID passed to server.[/COLOR]

    When updating to 1.2, seems like Snapin Client breaks down …

    Here is the apache log from the situation:

    172.29.5.7 - - [22/Sep/2014:10:21:18 +0900] “GET /fog/service/servicemodule-active.php?mac=[redacted]:65:20:55&moduleid=usertracker HTTP/1.1” 200 255 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:21:18 +0900] “GET /fog/service/servicemodule-active.php?mac=[redacted]65:20:55&moduleid=printermanager HTTP/1.1” 200 255 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:21:18 +0900] “GET /fog/service/displaymanager.php?mac=[redacted]:65:20:55 HTTP/1.1” 200 267 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:21:23 +0900] “GET /fog/service/servicemodule-active.php?mac=[redacted]:65:20:55&moduleid=hostnamechanger HTTP/1.1” 200 255 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:21:23 +0900] “GET /fog/service/hostname.php?mac=[redacted]:65:20:55 HTTP/1.1” 200 381 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:21:36 +0900] “GET /fog/service/servicemodule-active.php?mac=[redacted]65:20:55&moduleid=usercleanup HTTP/1.1” 200 254 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:22:03 +0900] “GET /fog/service/PrinterManager.php?mac=[redacted]:65:20:55 HTTP/1.1” 200 259 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:22:08 +0900] “GET /fog/service/servicemodule-active.php?mac=[redacted]65:20:55&moduleid=greenfog HTTP/1.1” 200 255 “-” "-"
    172.29.5.7 - - [22/Sep/2014:10:22:17 +0900] “GET /fog/service/servicemodule-active.php?mac=[redacted]65:20:55&moduleid=dircleanup HTTP/1.1” 200 255 “-” “-”

    Anyone have any ideas? Am I missing something? Is there something I have to upgrade?



  • Sorry to reply so late now … the problem with the later version of FOG - as I painfully discovered - is that they have difficult time to migrate the schema. The schema said it “migrated successfully” but not in actuality.

    I ended up using PHPmyadmin to manually export the hosts, change a few table names, export the mac addresses, match them up with host IDs, etc. etc. etc. … painful process, but once the correct fields were entered, the whole thing was smooth !


  • Senior Developer

    I’m attempting a new thought process on how to tell if the module is correct or not.

    2443 should correct for this, but I don’t know. If you’re willing to try it please do.

    Thank you,


  • Senior Developer

    What version of FOG are you using?



  • Hi, I falled into the same issue.
    I found a mismatch in servicemodule-active.php, db and snapin exe.
    The snapin exe asks for the “snapin” module.
    The “module” db table has “snapinclient” short name.
    The servicemodule-active.php script check the “snapin” module.
    I workarounded (< is mine) the script (awful) because I don’t want to change the db or the snapin exe.

    13,15d12
    < if (($_REQUEST[‘moduleid’]==“snapin”)) {$_REQUEST[‘moduleid’]=“snapinclient”;}
    <
    29c26
    < ‘snapinclient’ => $FOGCore->getSetting(‘FOG_SERVICE_SNAPIN_ENABLED’),

              'snapin' => $FOGCore->getSetting('FOG_SERVICE_SNAPIN_ENABLED'),
    

    (works)


  • Senior Developer

    Make sure the hosts table is okay in MySQL with [code] REPAIR TABLE hosts[/code]. Also try clearing cache to see if all is still okay.



  • Yes, - name: Spapins, short_name: snapinclient.

    I have updated to SVN 2325 and it has taken care of the problem. However it also broke the host search. When searching for hosts - always comes up with 0 results. Everything else seems stable.

    Group search, image search is working correctly.

    Apache LOG:

    172.24.5.22 - - [23/Sep/2014:13:24:41 +0900] “POST /fog/management/index.php?node=host&sub=search HTTP/1.1” 200 821 “[url]http://172.29.0.11/fog/management/index.php?node=host[/url]” “Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36”


  • Senior Developer

    Does the snapin module exist in the database?



  • Anyone else having the same issue ?



  • LOL - I’m not a PHP guy, so I would not even begin to know where to troubleshoot.
    [COLOR=#000000][CODE]#!um[/CODE][/COLOR]

    [COLOR=#000000]in servicemodule-active.php:[/COLOR]

    [CODE] // Get the true module ID for comparing what the host has.
    $moduleID = current($FOGCore->getClass(‘ModuleManager’)->find(array(‘shortName’ => $_REQUEST[‘moduleid’])));
    // get the module id
    if (empty($_REQUEST[‘moduleid’]) || !$moduleID || !$moduleID->isValid())
    throw new Exception(’#!um’);
    // Associate the moduleid param with the global name.
    $moduleName = array(
    ‘dircleanup’ => $FOGCore->getSetting(‘FOG_SERVICE_DIRECTORYCLEANER_ENABLED’),
    ‘usercleanup’ => $FOGCore->getSetting(‘FOG_SERVICE_USERCLEANUP_ENABLED’),
    ‘displaymanager’ => $FOGCore->getSetting(‘FOG_SERVICE_DISPLAYMANAGER_ENABLED’),
    ‘autologout’ => $FOGCore->getSetting(‘FOG_SERVICE_AUTOLOGOFF_ENABLED’),
    ‘greenfog’ => $FOGCore->getSetting(‘FOG_SERVICE_GREENFOG_ENABLED’),
    ‘hostnamechanger’ => $FOGCore->getSetting(‘FOG_SERVICE_HOSTNAMECHANGER_ENABLED’),
    ‘snapin’ => $FOGCore->getSetting(‘FOG_SERVICE_SNAPIN_ENABLED’),
    ‘clientupdater’ => $FOGCore->getSetting(‘FOG_SERVICE_CLIENTUPDATER_ENABLED’),
    ‘hostregister’ => $FOGCore->getSetting(‘FOG_SERVICE_HOSTREGISTER_ENABLED’),
    ‘printermanager’ => $FOGCore->getSetting(‘FOG_SERVICE_PRINTERMANAGER_ENABLED’),
    ‘taskreboot’ => $FOGCore->getSetting(‘FOG_SERVICE_TASKREBOOT_ENABLED’),
    ‘usertracker’ => $FOGCore->getSetting(‘FOG_SERVICE_USERTRACKER_ENABLED’),
    [/CODE]

    Maybe something is wrong with my $FOGCore?


  • Senior Developer

    Could you open a browser tab and go to the address: [url]http://172.29.0.1/fog/service/servicemodule-active.php?mac=XX:XX:XX:XX:XX&moduleid=snapin[/url] (Insert a valid mac address) and paste the output here (you can filter out any sensitive data)


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