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    Can Upload but Can't Download Images - FOG 1.2.0

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    • JunkhackerJ
      Junkhacker Developer
      last edited by

      if you were able to get far enough to schedule a download, then it’s not a mysql password issue.
      fog checks to see if the file exists before it lets you schedule a download. for some reason, it is unable to find the file. i assume that you brought this file over from another fog install, so you may need to check permissions, ownership and make sure you have the file path exactly correct (it is case sensitive). also, if the image came from a fog version prior to 1.0 you will need to set the image format type to partimage.

      signature:
      Junkhacker
      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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      • K
        kmros1984
        last edited by

        Thank you kindly! The image is from 1.0.1. I also uploaded a new image, tried downloading but got the error. The only place the image copies to when uploading is the /dev folder and the folder name comes up as the MAC address of the PC I uploaded from. I then copied the file to /images, renamed it to exactly what FOG lists it as and got the same error.

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        • JunkhackerJ
          Junkhacker Developer
          last edited by

          if the upload didn’t move the image from /images/dev to /images, then you have an ftp login problem

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          Junkhacker
          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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          • K
            kmros1984
            last edited by

            Thanks! Can you point out the areas where I need to look to fix this? Still learning your product…

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            • JunkhackerJ
              Junkhacker Developer
              last edited by

              the fog user and it’s password should have been set for you when you installed fog. let’s try to figure out what happened there.
              did you change any passwords in the gui after installing fog?

              signature:
              Junkhacker
              We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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              • A
                alserran
                last edited by

                Good morning.

                I have exactly the same problem. When I upload a image, they don’t move from /images/dev to /images. If i try to move manually and rename them the problem continues. When the image finish the upload, in the images list size on client is correct but size on server is 0.

                Thanks for your help.

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                • P
                  pmonstad
                  last edited by

                  same problem here. It has worked for months now but suddenly it fails (I have done a lot of svn upgrades and run 2145 now). Cannot imagine this has to do with ftp on my server as I have never changed anything lately.

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                  • K
                    kmros1984
                    last edited by

                    [quote=“Junkhacker, post: 34922, member: 21583”]the fog user and it’s password should have been set for you when you installed fog. let’s try to figure out what happened there.
                    did you change any passwords in the gui after installing fog?[/quote]

                    I did not. Passwords were left alone.

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                    • K
                      kmros1984
                      last edited by

                      Fixed this issue by setting the password in Storage Management. Now, I’m getting the “This Is Not A PartClone Image” error. I did not see the option to change that like in the previous version of FOG.

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                      • K
                        kmros1984
                        last edited by

                        [quote=“pmonstad, post: 34933, member: 17422”]same problem here. It has worked for months now but suddenly it fails (I have done a lot of svn upgrades and run 2145 now). Cannot imagine this has to do with ftp on my server as I have never changed anything lately.[/quote]

                        I fixed my issue by setting the password in Storage Management. Use the same password as when you login to your machine.

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                        • JunkhackerJ
                          Junkhacker Developer
                          last edited by

                          fog settings > general settings > FOG_FORMAT_FLAG_IN_GUI to enable changing image format on images

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                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                          • K
                            kmros1984
                            last edited by

                            Yep!! Saw that fix in another forum. Sorry to not search before posting the issue. We are UP and RUNNING!!!

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                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              Glad to see you got this working for your environment. I’m sorry about the installer issues, but ultimately the changes I’ve made should help future installs actually run more smoothly.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • M
                                Mathew Whillans
                                last edited by

                                Hi,

                                Do you know how I would fix this for and additional storage device on the same server, I have it listed as a seperate storage group and it uploads properly but doesn’t move out of my area called Storage1/dev… it just has the MAC address of the machine I uploaded it from rather than the image name… Its probably a simple thing but im banging my head against a wall now.

                                Sorry its running Ubuntu 12.04 and fog 1.2

                                Thanks

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