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Unable to access the FOG URL(remote user interface)

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FOG Problems
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  • J
    JustinGSEIWI
    last edited by Apr 18, 2014, 8:49 PM

    They are the entire log. I’ll check again to make sure but I did control A to select all.

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    • B
      BPSTravis Developer
      last edited by Apr 18, 2014, 8:50 PM

      Can you make sure the mysql service is running?

      “sudo /etc/init.d/mysql start”

      1 Reply Last reply Reply Quote 0
      • J
        JustinGSEIWI
        last edited by Apr 18, 2014, 8:50 PM

        Yes that is the entire /var/log/apache2/error.log.

        1 Reply Last reply Reply Quote 0
        • J
          JustinGSEIWI
          last edited by Apr 18, 2014, 8:52 PM

          I entered that command and it said it started but still can’t access the FOG console.

          1 Reply Last reply Reply Quote 0
          • B
            BPSTravis Developer
            last edited by Apr 18, 2014, 8:53 PM

            Did you ever get a page to show up on 192.168.1.5/fog/, even if it just said “Click here to upgrade database”?

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            • J
              JustinGSEIWI
              last edited by Apr 18, 2014, 8:54 PM

              No, I was never able to access the page. I followed the install direction in the link above. I am not sure where I went wrong.

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              • J
                JustinGSEIWI
                last edited by Apr 18, 2014, 8:57 PM

                This is a fresh install of Ubuntu as well. When I installed, I created an IT user that has a password. That is separate from the root which I enabled after the install. When I tried to enter the commands you put above, I was always asked to enter the IT password even though I am logged on as root. Could that of had to do with anything?

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                • J
                  JustinGSEIWI
                  last edited by Apr 18, 2014, 9:07 PM

                  I used a different IP address then the default they recommended. I am also connected to a router on my home network but that should have nothing to do with locally connecting to the fog console right? I am unable to access it even if I disconnect all network connections. I know I have the IP right since I get the “It works!” page.

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                  • T
                    Tom Elliott
                    last edited by Apr 18, 2014, 9:29 PM

                    [code]tail -100f /var/log/apache2/error.log[/code]

                    Keep the terminal running.

                    Try accessing the page:
                    192.168.1.5/fog

                    Does it try to redirect you to: 192.1.68.1.5/fog/commons/index.php?redir=1 ?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • J
                      JustinGSEIWI
                      last edited by Apr 18, 2014, 9:30 PM

                      Thanks for the reply but I am already reinstalling. It should not be this hard so something must of went wrong. I’ll let you know if I still have this issue after reinstalling.

                      Thanks,

                      Justin

                      1 Reply Last reply Reply Quote 0
                      • B
                        BPSTravis Developer
                        last edited by Apr 18, 2014, 9:34 PM

                        This post is deleted!
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                        • C
                          chad-bisd Moderator
                          last edited by Apr 21, 2014, 3:04 PM

                          which version of Ubuntu, and did you make sure to update the system before you run the FOG installer? (sudo apt-get update, sudo apt-get upgrade)


                          If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                          • J
                            JustinGSEIWI
                            last edited by Apr 21, 2014, 4:58 PM

                            I installed Ubuntu 14.04 LTS 64-bit. I just ran the two commands you sent me. I will now try to install FOG and let you know if the same issues occurs.

                            Thanks,

                            Justin

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                            • C
                              chad-bisd Moderator
                              last edited by Apr 21, 2014, 5:07 PM

                              Did you see the thread about Ubuntu 14.04 and the changes to the apache2 documents directory changing from /var/www to /var/www/html


                              If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                              • J
                                Jaymes Driver Developer
                                last edited by Apr 21, 2014, 5:45 PM

                                [quote=“JustinGSEIWI, post: 25780, member: 23733”]I installed Ubuntu 14.04 LTS 64-bit. I just ran the two commands you sent me. I will now try to install FOG and let you know if the same issues occurs.

                                Thanks,

                                Justin[/quote]

                                My recommendation, [B]don’t[/B]. 14.04 was just recently released, you may be biting off more than you can chew. I haven’t even tested 14.04 to it’s fullest capabilites with FOG yet, so, I advise you to use 13.10 or something older. There have been changes to apache2 in 14.04, the folder that is now doing the serving is in /var/www/html instead of /var/www like it has been previously, the fix for this is simple, but I am not sure 9as I have not tested) what else may be broken or may not be functioning without adjustments.

                                If you are dead set on installing FOG on Ubuntu 14.04… download the fog zip file, decompress and follow the installation instructions. After it tells you that the install was a success and the installer asks you to perform the schema update, insert the following command

                                [code]
                                sudo ln -s /var/www/fog var/www/html/fog
                                [/code]

                                Now you may proceed with updating the schema at the url.

                                WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Tom Elliott
                                  last edited by Apr 21, 2014, 5:54 PM

                                  There is also a wiki for 14.04.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    JustinGSEIWI
                                    last edited by Apr 21, 2014, 6:24 PM

                                    Thank you for the replies.

                                    Since I already have the latest version installed. I will just try that quick. If it works, great. If not, then i’ll go back to version 13.

                                    Justin

                                    1 Reply Last reply Reply Quote 0
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