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    Unable to access the FOG URL(remote user interface)

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    FOG Problems
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    • J
      JustinGSEIWI
      last edited by

      Here is the log.

      [Fri Apr 18 14:25:13.511142 2014] [mpm_event:notice] [pid 4870:tid 139646723962752] AH00489: Apache/2.4.7 (Ubuntu) configured – resuming normal operations
      [Fri Apr 18 14:25:13.511530 2014] [core:notice] [pid 4870:tid 139646723962752] AH00094: Command line: ‘/usr/sbin/apache2’
      [Fri Apr 18 14:25:42.931251 2014] [mpm_event:notice] [pid 4870:tid 139646723962752] AH00491: caught SIGTERM, shutting down
      [Fri Apr 18 14:25:44.042911 2014] [mpm_prefork:notice] [pid 6508] AH00163: Apache/2.4.7 (Ubuntu) configured – resuming normal operations
      [Fri Apr 18 14:25:44.043258 2014] [core:notice] [pid 6508] AH00094: Command line: ‘/usr/sbin/apache2’
      [Fri Apr 18 14:25:45.439808 2014] [mpm_prefork:notice] [pid 6508] AH00169: caught SIGTERM, shutting down
      [Fri Apr 18 14:25:46.623359 2014] [mpm_prefork:notice] [pid 6584] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4 configured – resuming normal operations
      [Fri Apr 18 14:25:46.623446 2014] [core:notice] [pid 6584] AH00094: Command line: ‘/usr/sbin/apache2’
      [Fri Apr 18 14:35:01.775039 2014] [mpm_prefork:notice] [pid 6584] AH00169: caught SIGTERM, shutting down
      [Fri Apr 18 14:35:02.955554 2014] [mpm_prefork:notice] [pid 21073] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4 configured – resuming normal operations
      [Fri Apr 18 14:35:02.955644 2014] [core:notice] [pid 21073] AH00094: Command line: ‘/usr/sbin/apache2’
      [Fri Apr 18 15:00:07.577513 2014] [mpm_prefork:notice] [pid 21073] AH00169: caught SIGTERM, shutting down
      [Fri Apr 18 15:01:01.189676 2014] [mpm_prefork:notice] [pid 1914] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4 configured – resuming normal operations
      [Fri Apr 18 15:01:01.224231 2014] [core:notice] [pid 1914] AH00094: Command line: ‘/usr/sbin/apache2’

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      • B
        BPSTravis Developer
        last edited by

        Are those the last 14 lines of the log or the first 14?

        The newest are at the bottom, not the top.

        1 Reply Last reply Reply Quote 0
        • J
          JustinGSEIWI
          last edited by

          They are the entire log. I’ll check again to make sure but I did control A to select all.

          1 Reply Last reply Reply Quote 0
          • B
            BPSTravis Developer
            last edited by

            Can you make sure the mysql service is running?

            “sudo /etc/init.d/mysql start”

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            • J
              JustinGSEIWI
              last edited by

              Yes that is the entire /var/log/apache2/error.log.

              1 Reply Last reply Reply Quote 0
              • J
                JustinGSEIWI
                last edited by

                I entered that command and it said it started but still can’t access the FOG console.

                1 Reply Last reply Reply Quote 0
                • B
                  BPSTravis Developer
                  last edited by

                  Did you ever get a page to show up on 192.168.1.5/fog/, even if it just said “Click here to upgrade database”?

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                  • J
                    JustinGSEIWI
                    last edited by

                    No, I was never able to access the page. I followed the install direction in the link above. I am not sure where I went wrong.

                    1 Reply Last reply Reply Quote 0
                    • J
                      JustinGSEIWI
                      last edited by

                      This is a fresh install of Ubuntu as well. When I installed, I created an IT user that has a password. That is separate from the root which I enabled after the install. When I tried to enter the commands you put above, I was always asked to enter the IT password even though I am logged on as root. Could that of had to do with anything?

                      1 Reply Last reply Reply Quote 0
                      • J
                        JustinGSEIWI
                        last edited by

                        I used a different IP address then the default they recommended. I am also connected to a router on my home network but that should have nothing to do with locally connecting to the fog console right? I am unable to access it even if I disconnect all network connections. I know I have the IP right since I get the “It works!” page.

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                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          [code]tail -100f /var/log/apache2/error.log[/code]

                          Keep the terminal running.

                          Try accessing the page:
                          192.168.1.5/fog

                          Does it try to redirect you to: 192.1.68.1.5/fog/commons/index.php?redir=1 ?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • J
                            JustinGSEIWI
                            last edited by

                            Thanks for the reply but I am already reinstalling. It should not be this hard so something must of went wrong. I’ll let you know if I still have this issue after reinstalling.

                            Thanks,

                            Justin

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                            • B
                              BPSTravis Developer
                              last edited by

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • C
                                chad-bisd Moderator
                                last edited by

                                which version of Ubuntu, and did you make sure to update the system before you run the FOG installer? (sudo apt-get update, sudo apt-get upgrade)

                                If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                                • J
                                  JustinGSEIWI
                                  last edited by

                                  I installed Ubuntu 14.04 LTS 64-bit. I just ran the two commands you sent me. I will now try to install FOG and let you know if the same issues occurs.

                                  Thanks,

                                  Justin

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    chad-bisd Moderator
                                    last edited by

                                    Did you see the thread about Ubuntu 14.04 and the changes to the apache2 documents directory changing from /var/www to /var/www/html

                                    If you would like to make a donation to the Fog project, please do so [U][COLOR=#0000ff][URL='http://sourceforge.net/dona…

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                                    • Jaymes DriverJ
                                      Jaymes Driver Developer
                                      last edited by

                                      [quote=“JustinGSEIWI, post: 25780, member: 23733”]I installed Ubuntu 14.04 LTS 64-bit. I just ran the two commands you sent me. I will now try to install FOG and let you know if the same issues occurs.

                                      Thanks,

                                      Justin[/quote]

                                      My recommendation, [B]don’t[/B]. 14.04 was just recently released, you may be biting off more than you can chew. I haven’t even tested 14.04 to it’s fullest capabilites with FOG yet, so, I advise you to use 13.10 or something older. There have been changes to apache2 in 14.04, the folder that is now doing the serving is in /var/www/html instead of /var/www like it has been previously, the fix for this is simple, but I am not sure 9as I have not tested) what else may be broken or may not be functioning without adjustments.

                                      If you are dead set on installing FOG on Ubuntu 14.04… download the fog zip file, decompress and follow the installation instructions. After it tells you that the install was a success and the installer asks you to perform the schema update, insert the following command

                                      [code]
                                      sudo ln -s /var/www/fog var/www/html/fog
                                      [/code]

                                      Now you may proceed with updating the schema at the url.

                                      WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

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                                      • Tom ElliottT
                                        Tom Elliott
                                        last edited by

                                        There is also a wiki for 14.04.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          JustinGSEIWI
                                          last edited by

                                          Thank you for the replies.

                                          Since I already have the latest version installed. I will just try that quick. If it works, great. If not, then i’ll go back to version 13.

                                          Justin

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