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    Computers are not renaming themselves and joining the domain after imaging.

    Scheduled Pinned Locked Moved
    FOG Problems
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    • R
      Raff
      last edited by

      On the client computers, check the contents of c:\fog.log. Is the Client checking into the server. Are there any error messages?

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      • J
        Justin Weber
        last edited by

        Here is the issue. We have a registry setting to automatically login as a generic domain user. What happens is that after FOG imaging, the host attempts to log in as this domain user before it has been put onto the domain. A error message is thrown on the login screen stating cannot log in. In the past, this would not happen. The client would re-image, restart itself, rename itself and add itself to the domaind, restart, and then auto login as the generic domain user.

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        • R
          Raff
          last edited by

          As above login to computer using local admin account and check c:\fog.log. The auto login script is not the reason why its failing. Your answer will be in there.

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          • J
            Justin Weber
            last edited by

            This computer was re-imaged today.

            This is what is in the fog.log:

            7/15/2013 10:00 AM FOG::ClientUpdater Zero byte response returned
            7/15/2013 10:00 AM FOG::ClientUpdater 0 new modules found!
            7/15/2013 10:00 AM FOG::ClientUpdater Client update will be applied during next service startup.
            7/15/2013 10:00 AM FOG::ClientUpdater Client update process complete, exiting…
            7/15/2013 10:03 AM FOG::SnapinClient Attempting to connect to fog server…
            7/15/2013 10:03 AM FOG::SnapinClient Module is active…
            7/15/2013 10:03 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
            7/15/2013 10:08 AM FOG::SnapinClient Attempting to connect to fog server…
            7/15/2013 10:08 AM FOG::SnapinClient Module is active…
            7/15/2013 10:08 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
            7/15/2013 10:14 AM FOG::SnapinClient Attempting to connect to fog server…
            7/15/2013 10:14 AM FOG::SnapinClient Module is active…
            7/15/2013 10:14 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
            7/15/2013 10:19 AM FOG::SnapinClient Attempting to connect to fog server…
            7/15/2013 10:19 AM FOG::SnapinClient Module is active…
            7/15/2013 10:19 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
            7/15/2013 10:24 AM FOG::SnapinClient Attempting to connect to fog server…
            7/15/2013 10:24 AM FOG::SnapinClient Module is active…
            7/15/2013 10:24 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
            7/15/2013 11:15 AM FOG::SnapinClient Attempting to connect to fog server…
            7/15/2013 11:15 AM FOG::SnapinClient Module is active…
            7/15/2013 11:15 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43

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            • R
              Raff
              last edited by

              Restart the fog service and then look at c:\fog.log again There should be an entry for Hostname changer like below:-

              18/07/2013 09:03 FOG::HostnameChanger Attempting to connect to fog server…
              18/07/2013 09:03 FOG::HostnameChanger Module is active…
              18/07/2013 09:03 FOG::HostnameChanger Hostname is up to date

              If you running 0.32 you could also try changing the fog setting [B]FOG_CHANGE_HOSTNAME_EARLY[/B] to [B]0[/B]

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              • J
                Justin Weber
                last edited by

                Here is the fog.log:

                7/3/2013 11:14 AM FOG::ClientUpdater Checking Status : UserTracker.dll
                7/3/2013 11:14 AM FOG::ClientUpdater No update found on server for UserTracker.dll
                7/3/2013 11:14 AM FOG::ClientUpdater Checking Status : config.ini
                7/3/2013 11:14 AM FOG::ClientUpdater No update found on server for config.ini
                7/3/2013 11:14 AM FOG::ClientUpdater Zero byte response returned
                7/3/2013 11:14 AM FOG::ClientUpdater 0 new modules found!
                7/3/2013 11:14 AM FOG::ClientUpdater Client update will be applied during next service startup.
                7/3/2013 11:14 AM FOG::ClientUpdater Client update process complete, exiting…
                7/3/2013 11:18 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:18 AM FOG::SnapinClient Module is active…
                7/3/2013 11:18 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:23 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:23 AM FOG::SnapinClient Module is active…
                7/3/2013 11:23 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:28 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:28 AM FOG::SnapinClient Module is active…
                7/3/2013 11:28 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:34 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:34 AM FOG::SnapinClient Module is active…
                7/3/2013 11:34 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:39 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:39 AM FOG::SnapinClient Module is active…
                7/3/2013 11:39 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:44 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:44 AM FOG::SnapinClient Module is active…
                7/3/2013 11:44 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:49 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:49 AM FOG::SnapinClient Module is active…
                7/3/2013 11:49 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:54 AM FOG::SnapinClient Attempting to connect to fog server…
                7/3/2013 11:54 AM FOG::SnapinClient Module is active…
                7/3/2013 11:54 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
                7/3/2013 11:56 AM FOG::UserTracker Event: LOGOUT for CENTCOLLEGE\teacher
                7/3/2013 11:56 AM FOG::UserTracker Record processed by server!
                7/18/2013 9:00 AM FOG Service Engine Version: 3
                7/18/2013 9:00 AM Starting all sub processes
                7/18/2013 9:00 AM 14 modules loaded
                7/18/2013 9:00 AM * Starting FOG.AutoLogOut
                7/18/2013 9:00 AM * Starting FOG.SnapinClient
                7/18/2013 9:00 AM * Starting FOG.DirCleaner
                7/18/2013 9:00 AM FOG::AutoLogOut Starting process…
                7/18/2013 9:00 AM FOG::DirCleaner Sleeping for 32 seconds.
                7/18/2013 9:00 AM FOG::ClientUpdater Starting client update process…
                7/18/2013 9:00 AM FOG::ClientUpdater Sleeping for 101 seconds.
                7/18/2013 9:00 AM * Starting FOG.DisplayManager
                7/18/2013 9:00 AM * Starting FOG.GreenFog
                7/18/2013 9:00 AM FOG::DisplayManager Starting display manager process…
                7/18/2013 9:00 AM * Starting FOG.GUIWatcher
                7/18/2013 9:00 AM FOG::GUIWatcher Starting GUI Watcher…
                7/18/2013 9:00 AM FOG::GreenFog Sleeping for 50 seconds.
                7/18/2013 9:00 AM * Starting FOG.HostNameChanger
                7/18/2013 9:00 AM * Starting FOG.HostRegister
                7/18/2013 9:00 AM FOG::HostRegister Starting host registration process…
                7/18/2013 9:00 AM FOG::HostnameChanger Starting hostname change process…
                7/18/2013 9:00 AM FOG::HostnameChanger Yielding to other subservices for 8 seconds.
                7/18/2013 9:00 AM * Starting FOG.MODDebug
                7/18/2013 9:00 AM FOG::MODDebug Start Called
                7/18/2013 9:00 AM FOG::MODDebug Sleeping for 100 Seconds
                7/18/2013 9:00 AM FOG::PrinterManager Starting interprocess communication process…
                7/18/2013 9:00 AM * Starting FOG.SnapinClient
                7/18/2013 9:00 AM FOG::PrinterManager interprocess comm startup: OK
                7/18/2013 9:00 AM FOG::SnapinClient Starting snapin client process…
                7/18/2013 9:00 AM * Starting FOG.TaskReboot
                7/18/2013 9:00 AM FOG::TaskReboot Taskreboot in lazy mode.
                7/18/2013 9:00 AM FOG::TaskReboot Starting Task Reboot…
                7/18/2013 9:00 AM * Starting FOG.UserCleanup
                7/18/2013 9:00 AM FOG::UserCleanup Sleeping for 18 seconds.
                7/18/2013 9:00 AM * Starting FOG.UserTracker
                7/18/2013 9:00 AM FOG::UserTracker Starting user tracking process…
                7/18/2013 9:00 AM FOG::AutoLogOut Unable to continue, MAC is null!
                7/18/2013 9:00 AM FOG::SnapinClient Sleeping for 468 seconds.
                7/18/2013 9:00 AM FOG::UserTracker Unable to determine MAC address, exiting…
                7/18/2013 9:00 AM FOG::TaskReboot No valid MAC addresses found!
                7/18/2013 9:00 AM FOG::TaskReboot No task found for client.
                7/18/2013 9:00 AM FOG::HostnameChanger Host name was not found in the database.
                7/18/2013 9:00 AM FOG::UserCleanup Starting user cleanup process…
                7/18/2013 9:00 AM FOG::UserCleanup Attempting to connect to fog server…
                7/18/2013 9:00 AM FOG::UserCleanup Module is disabled globally on the FOG Server, exiting.
                7/18/2013 9:00 AM FOG::DirCleaner Starting directory cleaning process…
                7/18/2013 9:00 AM FOG::DirCleaner Attempting to connect to fog server…
                7/18/2013 9:00 AM FOG::DirCleaner Module is active…
                7/18/2013 9:00 AM FOG::DirCleaner Determining which directories should be cleaned…
                7/18/2013 9:00 AM FOG::DirCleaner No directories are configured to be cleaned.
                7/18/2013 9:00 AM FOG::DirCleaner Starting directory cleaning loop…
                7/18/2013 9:00 AM FOG::DirCleaner Module has finished work and will now exit.
                7/18/2013 9:01 AM FOG::GreenFog Starting green fog…
                7/18/2013 9:01 AM FOG::GreenFog Attempting to connect to fog server…
                7/18/2013 9:01 AM FOG::GreenFog Module is active…
                7/18/2013 9:01 AM FOG::GreenFog No actions were found.
                7/18/2013 9:01 AM FOG::GreenFog No tasks found after validation!
                7/18/2013 9:01 AM FOG::MODDebug Reading config settings…
                7/18/2013 9:01 AM FOG::MODDebug Reading of config settings passed.
                7/18/2013 9:01 AM FOG::MODDebug Starting Core processing…
                7/18/2013 9:01 AM FOG::MODDebug Operating System ID: 6
                7/18/2013 9:01 AM FOG::MODDebug Operating System Minor: 1
                7/18/2013 9:01 AM FOG::MODDebug MAC ID 0 00:01:6C:55:98:43
                7/18/2013 9:01 AM FOG::MODDebug MAC POST String: 00:01:6C:55:98:43
                7/18/2013 9:01 AM FOG::MODDebug No user is currently logged in
                7/18/2013 9:01 AM FOG::MODDebug Hostname: APPLES
                7/18/2013 9:01 AM FOG::MODDebug Attempting to open connect to: [url]http://10.100.2.100/fog/service/debug.php[/url]
                7/18/2013 9:01 AM FOG::MODDebug Server responded with: Hello FOG Client
                7/18/2013 9:01 AM FOG::MODDebug Module has finished work and will now exit.
                7/18/2013 9:01 AM FOG::ClientUpdater Attempting to connect to fog server…
                7/18/2013 9:01 AM FOG::ClientUpdater Module is active…
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : AutoLogOut.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for AutoLogOut.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : ClientUpdater.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for ClientUpdater.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : DirCleaner.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for DirCleaner.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : DisplayManager.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for DisplayManager.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : GreenFog.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for GreenFog.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : GUIWatcher.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for GUIWatcher.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : HostRegister.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for HostRegister.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : MODDebug.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for MODDebug.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : PrinterManager.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for PrinterManager.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : SnapinClient.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for SnapinClient.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : TaskReboot.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for TaskReboot.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : UserCleanup.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for UserCleanup.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : UserTracker.dll
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for UserTracker.dll
                7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : config.ini
                7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for config.ini
                7/18/2013 9:01 AM FOG::ClientUpdater Zero byte response returned
                7/18/2013 9:01 AM FOG::ClientUpdater 0 new modules found!
                7/18/2013 9:01 AM FOG::ClientUpdater Client update will be applied during next service startup.
                7/18/2013 9:01 AM FOG::ClientUpdater Client update process complete, exiting…
                7/18/2013 9:05 AM FOG::TaskReboot Attempting to connect to fog server…
                7/18/2013 9:05 AM FOG::TaskReboot Module is active…
                7/18/2013 9:05 AM FOG::TaskReboot Attempting to connect to fog server…
                7/18/2013 9:05 AM FOG::TaskReboot No job exists for 00:01:6C:55:98:43
                7/18/2013 9:05 AM FOG::TaskReboot No task found for client.

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                • R
                  Raff
                  last edited by

                  I think I know what your issue is. You have quick registered the computers and not used the full registration in fog menu. This uses the mac address as a hostname and that’s not a valid computer name in windows, or you are using Capone and the computers are not in the database.

                  See:-

                  7/18/2013 9:00 AM FOG::HostnameChanger Host name was not found in the database.
                  7/18/2013 9:05 AM FOG::TaskReboot No job exists for 00:01:6C:55:98:43

                  Search for 00:01:6C:55:98:43 and change it for a valid hostname.

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                  • J
                    Justin Weber
                    last edited by

                    Well… I had a few computers that were not registered at all this morning. I performed a Full Host Registration and the same thing is happening after re-imaging them. We are not using Capone.

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                    • R
                      Raff
                      last edited by

                      In the web console go to the host section and search for 00:01:6C:55:98:43
                      What is specified for the hostname?

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                      • J
                        Justin Weber
                        last edited by

                        The specified hostname is the name we specified for the computer. It is using our naming convention.

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