Computers are not renaming themselves and joining the domain after imaging.

[Raff]

On the client computers, check the contents of c:\fog.log. Is the Client checking into the server. Are there any error messages?

[Justin Weber]

Here is the issue. We have a registry setting to automatically login as a generic domain user. What happens is that after FOG imaging, the host attempts to log in as this domain user before it has been put onto the domain. A error message is thrown on the login screen stating cannot log in. In the past, this would not happen. The client would re-image, restart itself, rename itself and add itself to the domaind, restart, and then auto login as the generic domain user.

[Raff]

As above login to computer using local admin account and check c:\fog.log. The auto login script is not the reason why its failing. Your answer will be in there.

[Justin Weber]

This computer was re-imaged today.

This is what is in the fog.log:

7/15/2013 10:00 AM FOG::ClientUpdater Zero byte response returned
7/15/2013 10:00 AM FOG::ClientUpdater 0 new modules found!
7/15/2013 10:00 AM FOG::ClientUpdater Client update will be applied during next service startup.
7/15/2013 10:00 AM FOG::ClientUpdater Client update process complete, exiting…
7/15/2013 10:03 AM FOG::SnapinClient Attempting to connect to fog server…
7/15/2013 10:03 AM FOG::SnapinClient Module is active…
7/15/2013 10:03 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
7/15/2013 10:08 AM FOG::SnapinClient Attempting to connect to fog server…
7/15/2013 10:08 AM FOG::SnapinClient Module is active…
7/15/2013 10:08 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
7/15/2013 10:14 AM FOG::SnapinClient Attempting to connect to fog server…
7/15/2013 10:14 AM FOG::SnapinClient Module is active…
7/15/2013 10:14 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
7/15/2013 10:19 AM FOG::SnapinClient Attempting to connect to fog server…
7/15/2013 10:19 AM FOG::SnapinClient Module is active…
7/15/2013 10:19 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
7/15/2013 10:24 AM FOG::SnapinClient Attempting to connect to fog server…
7/15/2013 10:24 AM FOG::SnapinClient Module is active…
7/15/2013 10:24 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43
7/15/2013 11:15 AM FOG::SnapinClient Attempting to connect to fog server…
7/15/2013 11:15 AM FOG::SnapinClient Module is active…
7/15/2013 11:15 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:98:43

[Raff]

Restart the fog service and then look at c:\fog.log again There should be an entry for Hostname changer like below:-

18/07/2013 09:03 FOG::HostnameChanger Attempting to connect to fog server…
18/07/2013 09:03 FOG::HostnameChanger Module is active…
18/07/2013 09:03 FOG::HostnameChanger Hostname is up to date

If you running 0.32 you could also try changing the fog setting [B]FOG_CHANGE_HOSTNAME_EARLY[/B] to [B]0[/B]

[Justin Weber]

Here is the fog.log:

7/3/2013 11:14 AM FOG::ClientUpdater Checking Status : UserTracker.dll
7/3/2013 11:14 AM FOG::ClientUpdater No update found on server for UserTracker.dll
7/3/2013 11:14 AM FOG::ClientUpdater Checking Status : config.ini
7/3/2013 11:14 AM FOG::ClientUpdater No update found on server for config.ini
7/3/2013 11:14 AM FOG::ClientUpdater Zero byte response returned
7/3/2013 11:14 AM FOG::ClientUpdater 0 new modules found!
7/3/2013 11:14 AM FOG::ClientUpdater Client update will be applied during next service startup.
7/3/2013 11:14 AM FOG::ClientUpdater Client update process complete, exiting…
7/3/2013 11:18 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:18 AM FOG::SnapinClient Module is active…
7/3/2013 11:18 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:23 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:23 AM FOG::SnapinClient Module is active…
7/3/2013 11:23 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:28 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:28 AM FOG::SnapinClient Module is active…
7/3/2013 11:28 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:34 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:34 AM FOG::SnapinClient Module is active…
7/3/2013 11:34 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:39 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:39 AM FOG::SnapinClient Module is active…
7/3/2013 11:39 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:44 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:44 AM FOG::SnapinClient Module is active…
7/3/2013 11:44 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:49 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:49 AM FOG::SnapinClient Module is active…
7/3/2013 11:49 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:54 AM FOG::SnapinClient Attempting to connect to fog server…
7/3/2013 11:54 AM FOG::SnapinClient Module is active…
7/3/2013 11:54 AM FOG::SnapinClient No Tasks found for: 00:01:6C:55:B7:04
7/3/2013 11:56 AM FOG::UserTracker Event: LOGOUT for CENTCOLLEGE\teacher
7/3/2013 11:56 AM FOG::UserTracker Record processed by server!
7/18/2013 9:00 AM FOG Service Engine Version: 3
7/18/2013 9:00 AM Starting all sub processes
7/18/2013 9:00 AM 14 modules loaded
7/18/2013 9:00 AM * Starting FOG.AutoLogOut
7/18/2013 9:00 AM * Starting FOG.SnapinClient
7/18/2013 9:00 AM * Starting FOG.DirCleaner
7/18/2013 9:00 AM FOG::AutoLogOut Starting process…
7/18/2013 9:00 AM FOG::DirCleaner Sleeping for 32 seconds.
7/18/2013 9:00 AM FOG::ClientUpdater Starting client update process…
7/18/2013 9:00 AM FOG::ClientUpdater Sleeping for 101 seconds.
7/18/2013 9:00 AM * Starting FOG.DisplayManager
7/18/2013 9:00 AM * Starting FOG.GreenFog
7/18/2013 9:00 AM FOG::DisplayManager Starting display manager process…
7/18/2013 9:00 AM * Starting FOG.GUIWatcher
7/18/2013 9:00 AM FOG::GUIWatcher Starting GUI Watcher…
7/18/2013 9:00 AM FOG::GreenFog Sleeping for 50 seconds.
7/18/2013 9:00 AM * Starting FOG.HostNameChanger
7/18/2013 9:00 AM * Starting FOG.HostRegister
7/18/2013 9:00 AM FOG::HostRegister Starting host registration process…
7/18/2013 9:00 AM FOG::HostnameChanger Starting hostname change process…
7/18/2013 9:00 AM FOG::HostnameChanger Yielding to other subservices for 8 seconds.
7/18/2013 9:00 AM * Starting FOG.MODDebug
7/18/2013 9:00 AM FOG::MODDebug Start Called
7/18/2013 9:00 AM FOG::MODDebug Sleeping for 100 Seconds
7/18/2013 9:00 AM FOG::PrinterManager Starting interprocess communication process…
7/18/2013 9:00 AM * Starting FOG.SnapinClient
7/18/2013 9:00 AM FOG::PrinterManager interprocess comm startup: OK
7/18/2013 9:00 AM FOG::SnapinClient Starting snapin client process…
7/18/2013 9:00 AM * Starting FOG.TaskReboot
7/18/2013 9:00 AM FOG::TaskReboot Taskreboot in lazy mode.
7/18/2013 9:00 AM FOG::TaskReboot Starting Task Reboot…
7/18/2013 9:00 AM * Starting FOG.UserCleanup
7/18/2013 9:00 AM FOG::UserCleanup Sleeping for 18 seconds.
7/18/2013 9:00 AM * Starting FOG.UserTracker
7/18/2013 9:00 AM FOG::UserTracker Starting user tracking process…
7/18/2013 9:00 AM FOG::AutoLogOut Unable to continue, MAC is null!
7/18/2013 9:00 AM FOG::SnapinClient Sleeping for 468 seconds.
7/18/2013 9:00 AM FOG::UserTracker Unable to determine MAC address, exiting…
7/18/2013 9:00 AM FOG::TaskReboot No valid MAC addresses found!
7/18/2013 9:00 AM FOG::TaskReboot No task found for client.
7/18/2013 9:00 AM FOG::HostnameChanger Host name was not found in the database.
7/18/2013 9:00 AM FOG::UserCleanup Starting user cleanup process…
7/18/2013 9:00 AM FOG::UserCleanup Attempting to connect to fog server…
7/18/2013 9:00 AM FOG::UserCleanup Module is disabled globally on the FOG Server, exiting.
7/18/2013 9:00 AM FOG::DirCleaner Starting directory cleaning process…
7/18/2013 9:00 AM FOG::DirCleaner Attempting to connect to fog server…
7/18/2013 9:00 AM FOG::DirCleaner Module is active…
7/18/2013 9:00 AM FOG::DirCleaner Determining which directories should be cleaned…
7/18/2013 9:00 AM FOG::DirCleaner No directories are configured to be cleaned.
7/18/2013 9:00 AM FOG::DirCleaner Starting directory cleaning loop…
7/18/2013 9:00 AM FOG::DirCleaner Module has finished work and will now exit.
7/18/2013 9:01 AM FOG::GreenFog Starting green fog…
7/18/2013 9:01 AM FOG::GreenFog Attempting to connect to fog server…
7/18/2013 9:01 AM FOG::GreenFog Module is active…
7/18/2013 9:01 AM FOG::GreenFog No actions were found.
7/18/2013 9:01 AM FOG::GreenFog No tasks found after validation!
7/18/2013 9:01 AM FOG::MODDebug Reading config settings…
7/18/2013 9:01 AM FOG::MODDebug Reading of config settings passed.
7/18/2013 9:01 AM FOG::MODDebug Starting Core processing…
7/18/2013 9:01 AM FOG::MODDebug Operating System ID: 6
7/18/2013 9:01 AM FOG::MODDebug Operating System Minor: 1
7/18/2013 9:01 AM FOG::MODDebug MAC ID 0 00:01:6C:55:98:43
7/18/2013 9:01 AM FOG::MODDebug MAC POST String: 00:01:6C:55:98:43
7/18/2013 9:01 AM FOG::MODDebug No user is currently logged in
7/18/2013 9:01 AM FOG::MODDebug Hostname: APPLES
7/18/2013 9:01 AM FOG::MODDebug Attempting to open connect to: [url]http://10.100.2.100/fog/service/debug.php[/url]
7/18/2013 9:01 AM FOG::MODDebug Server responded with: Hello FOG Client
7/18/2013 9:01 AM FOG::MODDebug Module has finished work and will now exit.
7/18/2013 9:01 AM FOG::ClientUpdater Attempting to connect to fog server…
7/18/2013 9:01 AM FOG::ClientUpdater Module is active…
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : AutoLogOut.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for AutoLogOut.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : ClientUpdater.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for ClientUpdater.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : DirCleaner.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for DirCleaner.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : DisplayManager.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for DisplayManager.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : GreenFog.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for GreenFog.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : GUIWatcher.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for GUIWatcher.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : HostRegister.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for HostRegister.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : MODDebug.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for MODDebug.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : PrinterManager.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for PrinterManager.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : SnapinClient.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for SnapinClient.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : TaskReboot.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for TaskReboot.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : UserCleanup.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for UserCleanup.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : UserTracker.dll
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for UserTracker.dll
7/18/2013 9:01 AM FOG::ClientUpdater Checking Status : config.ini
7/18/2013 9:01 AM FOG::ClientUpdater No update found on server for config.ini
7/18/2013 9:01 AM FOG::ClientUpdater Zero byte response returned
7/18/2013 9:01 AM FOG::ClientUpdater 0 new modules found!
7/18/2013 9:01 AM FOG::ClientUpdater Client update will be applied during next service startup.
7/18/2013 9:01 AM FOG::ClientUpdater Client update process complete, exiting…
7/18/2013 9:05 AM FOG::TaskReboot Attempting to connect to fog server…
7/18/2013 9:05 AM FOG::TaskReboot Module is active…
7/18/2013 9:05 AM FOG::TaskReboot Attempting to connect to fog server…
7/18/2013 9:05 AM FOG::TaskReboot No job exists for 00:01:6C:55:98:43
7/18/2013 9:05 AM FOG::TaskReboot No task found for client.

[Raff]

I think I know what your issue is. You have quick registered the computers and not used the full registration in fog menu. This uses the mac address as a hostname and that’s not a valid computer name in windows, or you are using Capone and the computers are not in the database.

See:-

7/18/2013 9:00 AM FOG::HostnameChanger Host name was not found in the database.
7/18/2013 9:05 AM FOG::TaskReboot No job exists for 00:01:6C:55:98:43

Search for 00:01:6C:55:98:43 and change it for a valid hostname.

[Justin Weber]

Well… I had a few computers that were not registered at all this morning. I performed a Full Host Registration and the same thing is happening after re-imaging them. We are not using Capone.

[Raff]

In the web console go to the host section and search for 00:01:6C:55:98:43
What is specified for the hostname?

[Justin Weber]

The specified hostname is the name we specified for the computer. It is using our naming convention.