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    FOG ubuntu image fails to update database

    Scheduled Pinned Locked Moved Unsolved FOG Problems
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    • M
      mashina @Tom Elliott
      last edited by

      This post is deleted!
      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • M
        mashina @Tom Elliott
        last edited by

        @Tom-Elliott

        FOG version: 1.6.0-beta.2273

        Let’s ignore the Snapin errors for now. The error is thrown at the end of the Multicasting image.

        1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @mashina
          last edited by Tom Elliott

          @mashina Okay so just so I fully understand:

          The database is successfully updating, but for some reason it’s not returning the exit code correctly.

          I don’t know why (I do want to fix the error you’re seeing but it doesn’t appear to be causing a true “problem” just causes the machine to appear like there is a problem when after the reboot actually occurs), however all is perfectly fine just it might take a minute or 2 longer to actually get into a bootable/workable system?

          So your issue is not at all related though the messaging is similar (Failed to update database) but its failing because it believes the task no longer exists (which indeed is true although only in the context that it is successfully completing the task, but not sending the expected code FOS is waiting for.)

          (I know I’m seeming to ramble, just trying to get my thoughts out and help steer the issue toward whats actually wrong so we know where to look to hopefully fix it.)

          The database is updated, but because FOS doesn’t get the code it expects, it thinks it needs to retry. The retry has nothing to associate to any more (Hence the no active task.)

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          Tom ElliottT M 2 Replies Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @Tom Elliott
            last edited by

            @mashina I have made an update after being able to replicate the problem you described.

            Issue it seems was an error 500 occuring on line 329 of the taskingelement.class.php element because it couldn’t find a relevant imaging log.

            I’ve added code that seems to be able to address this though not sure what is actually wrong otherwise. WIth the patch I made things seem to complete okay so I think it’d work good for uni and multicast tasks if you’d be willing to update and test?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            M 1 Reply Last reply Reply Quote 0
            • JGeearJ
              JGeear @Tom Elliott
              last edited by

              This post is deleted!
              JGeearJ 1 Reply Last reply Reply Quote 0
              • JGeearJ
                JGeear @JGeear
                last edited by

                @JGeear It appears there is a issue with the UI after all. I tried updating the password there are extra characters added.
                0c70256a-d51e-4528-a705-d517772f320d-image.png

                JGeearJ 1 Reply Last reply Reply Quote 0
                • JGeearJ
                  JGeear @JGeear
                  last edited by

                  @JGeear Updating the password of the storage node fixed the issue. Still I would like to know how these passwords were changed??

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • M
                    mashina @Tom Elliott
                    last edited by mashina

                    @Tom-Elliott

                    Yes, it looks like multicast is working correctly. Thank you for the support.

                    I also want to add a few details to clarify our setup.

                    A few months ago, I was running version 1.15.10. Since we are developing an API-based solution, we decided to upgrade to the latest development branch.

                    During the upgrade, I noticed that when the message appeared telling me to visit /fog/management to update the database, no database update actually took place. Instead, the web interface took me straight to the FOG login page.

                    If I understood that correctly, it suggests there were no database schema changes between 1.15.10 and 1.6. However, that later led me to question my understanding, because several issues arose afterward, including the one mentioned in this post: “Database Update: Failed.”

                    I will add the other issues to the forum soon and link them here.

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                    • M
                      mashina @Tom Elliott
                      last edited by

                      @Tom-Elliott Absolutely. I will get back to you in a few hours.

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                      • M
                        mashina @Tom Elliott
                        last edited by

                        This post is deleted!
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                        • Tom ElliottT
                          Tom Elliott @JGeear
                          last edited by

                          @JGeear I don’t know who changed what or when or why.

                          You can look at the history table to get a guess as to when it might have happened, but I don’t believe it’s as direct an audit of what changed specifically, just that the Storage node was updated.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
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