• Recent
    • Unsolved
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    FOG ubuntu image fails to update database

    Scheduled Pinned Locked Moved Unsolved FOG Problems
    17 Posts 4 Posters 240 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • JGeearJ
      JGeear
      last edited by

      Hi, I am running the latest dev-branch FOG version 1.5.10.1792 on a Ubuntu 24.04 machine. I have not had any issues creating Windows images. I just tried an ubuntu image!Ubuntu.jpg
      I am now receiving an FTP login incorrect. I have checked the FOG settings and the passwords match and I can transfer files to the server via FTP.🤔

      ***Redbob* M 2 Replies Last reply Reply Quote 0
      • ***Redbob*
        ***Redbob @JGeear
        last edited by

        @JGeear check at Fog Settings (index.php?node=about&sub=settings) if the password is stored here is the same you can access ftp server: Captura de tela de 2026-03-05 17-08-08.png

        JGeearJ 2 Replies Last reply Reply Quote 0
        • JGeearJ
          JGeear @***Redbob
          last edited by

          @Redbob Yeah, I verified the passwords in the GUI as well as the /.fogsettings file and they are identical. I was able to transfer files via FTP using the username and password. Note, I am able to capture Windows images, it’s this Ubuntu image that’s causing the grief.

          1 Reply Last reply Reply Quote 0
          • JGeearJ
            JGeear @***Redbob
            last edited by

            @Redbob I did notice the file /var/www/fog/lib/fog/Config.class.php had different password than the GUI and the /.fogsettings file. modifying this file had no effect.

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • M
              mashina @JGeear
              last edited by

              @JGeear, I have the same problem. But I’m running the latest 1.6-working version.

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @mashina
                last edited by

                @mashina Are you sure it’s giving ftp_login error?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                M 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @JGeear
                  last edited by

                  @JGeear your FOG Storage Node -> username/password is where the ftp_login information comes from.

                  @mashina Similarly for you, but I call out about the “same message” becasue working-1.6 is using ssh unless you’re on an older (1 year or so ago) version of working-1.6?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  JGeearJ 1 Reply Last reply Reply Quote 0
                  • M
                    mashina @Tom Elliott
                    last edited by

                    @Tom-Elliott Hi Tom, Sorry, my bad. I don’t get Login incorrect message. Mine is saying, No active task found for Host <Hostname>. But the error is the same, could not Update database. Also, I am using the latest working-1.6.

                    B6F77D97-F373-4335-A658-CBF3CA0A4449.jpg

                    I don’t know if these errors are relevant, but my Multicast was around 12:30.

                    masih@fog:~$ sudo tail -n 200 /var/log/apache2/error.log
[Fri Mar 06 00:00:03.749336 2026] [mpm_prefork:notice] [pid 119135] AH00163: Apache/2.4.52 (Ubuntu) OpenSSL/3.0.2 configured -- resuming normal operations
[Fri Mar 06 00:00:03.749408 2026] [core:notice] [pid 119135] AH00094: Command line: '/usr/sbin/apache2'
[Fri Mar 06 09:45:22.809081 2026] [proxy_fcgi:error] [pid 188212] [client 172.28.172.92:11308] AH01071: Got error 'PHP message: PHP Warning:  Undefined array key "hostID" in /var/www/html/fog/lib/router/route.class.php on line 2733PHP message: PHP Warning:  Undefined array key "msaID" in /var/www/html/fog/lib/router/route.class.php on line 2515PHP message: PHP Warning:  Undefined array key "hostID" in /var/www/html/fog/lib/router/route.class.php on line 2733PHP message: PHP Warning:  Undefined variable $stat in /var/www/html/fog/lib/fog/group.class.php on line 772', referer: http://fog/fog/management/index.php?node=group&sub=edit&id=42
[Fri Mar 06 10:11:51.346904 2026] [proxy_fcgi:error] [pid 148942] [client 172.28.1.83:58320] AH01071: Got error 'PHP message: PHP Warning:  Undefined array key "hostID" in /var/www/html/fog/lib/router/route.class.php on line 2733PHP message: PHP Warning:  Undefined array key "msaID" in /var/www/html/fog/lib/router/route.class.php on line 2515PHP message: PHP Warning:  Undefined array key "hostID" in /var/www/html/fog/lib/router/route.class.php on line 2733PHP message: PHP Warning:  Undefined variable $stat in /var/www/html/fog/lib/fog/group.class.php on line 772'
[Fri Mar 06 11:00:16.168016 2026] [mpm_prefork:notice] [pid 119135] AH00170: caught SIGWINCH, shutting down gracefully
[Fri Mar 06 11:00:55.671950 2026] [mpm_prefork:notice] [pid 845] AH00163: Apache/2.4.52 (Ubuntu) OpenSSL/3.0.2 configured -- resuming normal operations
[Fri Mar 06 11:00:55.675999 2026] [core:notice] [pid 845] AH00094: Command line: '/usr/sbin/apache2'
[Fri Mar 06 11:27:39.854967 2026] [proxy_fcgi:error] [pid 895] [client 172.28.172.92:43525] AH01067: Failed to read FastCGI header, referer: http://fog/fog/management/index.php?node=task&sub=activescheduled
[Fri Mar 06 11:27:39.855265 2026] [proxy_fcgi:error] [pid 895] (104)Connection reset by peer: [client 172.28.172.92:43525] AH01075: Error dispatching request to : , referer: http://fog/fog/management/index.php?node=task&sub=activescheduled
[Fri Mar 06 11:27:39.907972 2026] [mpm_prefork:notice] [pid 845] AH00170: caught SIGWINCH, shutting down gracefully
[Fri Mar 06 11:27:49.405096 2026] [mpm_prefork:notice] [pid 4373] AH00163: Apache/2.4.52 (Ubuntu) OpenSSL/3.0.2 configured -- resuming normal operations
[Fri Mar 06 11:27:49.405283 2026] [core:notice] [pid 4373] AH00094: Command line: '/usr/sbin/apache2'
[Fri Mar 06 11:39:00.840026 2026] [mpm_prefork:notice] [pid 4373] AH00170: caught SIGWINCH, shutting down gracefully
[Fri Mar 06 11:39:35.371742 2026] [mpm_prefork:notice] [pid 840] AH00163: Apache/2.4.52 (Ubuntu) OpenSSL/3.0.2 configured -- resuming normal operations
[Fri Mar 06 11:39:35.372374 2026] [core:notice] [pid 840] AH00094: Command line: '/usr/sbin/apache2'
[Fri Mar 06 12:39:59.781079 2026] [proxy_fcgi:error] [pid 1514] [client 172.28.171.193:43267] AH01071: Got error 'PHP message: PHP Warning:  Undefined array key "hostID" in /var/www/html/fog/lib/router/route.class.php on line 2733PHP message: PHP Warning:  Undefined array key "msaID" in /var/www/html/fog/lib/router/route.class.php on line 2515PHP message: PHP Warning:  Undefined array key "hostID" in /var/www/html/fog/lib/router/route.class.php on line 2733PHP message: PHP Warning:  Undefined variable $stat in /var/www/html/fog/lib/fog/group.class.php on line 772', referer: http://fog/fog/management/index.php?node=group&sub=edit&id=42```
                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @mashina
                      last edited by

                      @mashina Can you get select * from history; out of your database?

                      I’m having a sneaking suspicion the issue is likely part of a rewrite to substaintially make save our save to database functions, that has some repercussions on other things because so much had required things that shouldn’t have bene required.

                      Similarly, can you provide the exact version?

                      “Latest working-1.6” is a shifting target. like i’m pretty sure you were not on the latest since I made pushes today so pretty sure the error you are getting is not related to today.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      M 1 Reply Last reply Reply Quote 0
                      • JGeearJ
                        JGeear @Tom Elliott
                        last edited by

                        @Tom-Elliott Okay what changed? It was working fine until a few weeks ago. 🤔

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @JGeear
                          last edited by

                          @JGeear I don’t know if anything changed, just I wonder if someone was making an edit in the UI and accidentally changed the password in the UI. I’m having you start with where I know the system is getting the information. Make sure the username/password matches what is on that nodes /opt/fog/.fogsettings file. If they are the same, then I’d ask if you can use that same information and an FTP client to ensure at least connection is there. Then we can try to troubleshoot further.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • M
                            mashina @Tom Elliott
                            last edited by

                            @Tom-Elliott

                            FOG version: working-1.6
                            commit: f61a90d97

                            The history of the days we noticed the issue. One thing I want to point out is that unicasting doesn’t throw that error.

                            | 2119 | [2026-03-05 09:22:52] Task ID:  Name: Multiple Snapin -- orig Single has failed to save. Error: Required database field is empty: hostID    | iina     | 2026-03-05 09:22:52 | 10.24.193.157  |
| 2120 | [2026-03-05 09:23:03] Task ID: 3714 NAME: Wake-Up Task - 6037-GOLD 2026-03-05 09:23:03 has been successfully updated.                       | fog      | 2026-03-05 09:23:03 | 172.28.172.92  |
| 2122 | [2026-03-05 09:23:04] Task ID: 3714 NAME: Wake-Up Task - 6037-GOLD 2026-03-05 09:23:03 has been successfully updated.                       | fog      | 2026-03-05 09:23:04 | 172.28.172.92  |
| 2123 | [2026-03-05 09:23:54] Task ID:  Name: Multiple Snapin -- orig Single has failed to save. Error: Required database field is empty: hostID    | iina     | 2026-03-05 09:23:54 | 10.24.193.157  |
| 2124 | [2026-03-05 10:27:19] ScheduledTask ID: 4 NAME: Multi-Cast Task has been successfully updated.                                              | le.do    | 2026-03-05 10:27:19 | 10.24.193.251  |
| 2125 | [2026-03-05 10:34:39] ScheduledTask ID: 5 NAME: Multi-Cast Task has been successfully updated.                                              | le.do    | 2026-03-05 10:34:39 | 10.24.193.251  |
| 2126 | [2026-03-05 14:26:47] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | fog      | 2026-03-05 14:26:47 | 172.28.171.22  |
| 2127 | [2026-03-05 14:27:16] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | fog      | 2026-03-05 14:27:16 | 172.28.171.22  |
| 2128 | [2026-03-05 14:58:43] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | le.do    | 2026-03-05 14:58:43 | 10.24.193.251  |
| 2129 | [2026-03-05 15:04:36] ScheduledTask ID: 10 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-05 15:04:36 | 10.24.193.251  |
| 2130 | [2026-03-05 15:08:03] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | le.do    | 2026-03-05 15:08:03 | 10.24.193.251  |
| 2131 | [2026-03-05 15:08:39] ScheduledTask ID: 11 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-05 15:08:39 | 10.24.193.251  |
| 2132 | [2026-03-05 15:13:38] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | le.do    | 2026-03-05 15:13:38 | 10.24.193.251  |
| 2133 | [2026-03-05 15:15:50] ScheduledTask ID: 12 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-05 15:15:50 | 10.24.193.251  |
| 2134 | [2026-03-05 15:49:11] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | fog      | 2026-03-05 15:49:11 | 172.28.172.92  |
| 2135 | [2026-03-05 16:13:34] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | fog      | 2026-03-05 16:13:34 | 172.28.171.193 |
| 2136 | [2026-03-05 16:13:47] MulticastSession ID: 141 NAME: Multi-Cast Task - sysprep-test-5004 2026-03-05 16:13:46 has been successfully updated. | fog      | 2026-03-05 16:13:47 | 172.28.171.193 |
| 2137 | [2026-03-06 09:15:12] Group ID: 41 NAME: Le.Do (api-test) has been successfully updated.                                                    | le.do    | 2026-03-06 09:15:12 | 10.24.193.251  |
| 2138 | [2026-03-06 09:15:27] ScheduledTask ID: 14 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-06 09:15:27 | 10.24.193.251  |
| 2139 | [2026-03-06 09:18:47] ScheduledTask ID: 15 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-06 09:18:47 | 10.24.193.251  |
| 2140 | [2026-03-06 09:45:04] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | fog      | 2026-03-06 09:45:04 | 172.28.172.92  |
| 2141 | [2026-03-06 09:45:21] MulticastSession ID: 142 NAME: Multi-Cast Task - sysprep-test-5004 2026-03-06 09:45:21 has been successfully updated. | fog      | 2026-03-06 09:45:21 | 172.28.172.92  |
| 2142 | [2026-03-06 10:37:18] Group ID: 41 NAME: Le.Do (api-test) has been successfully updated.                                                    | le.do    | 2026-03-06 10:37:18 | 10.24.193.251  |
| 2143 | [2026-03-06 10:37:32] ScheduledTask ID: 16 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-06 10:37:32 | 10.24.193.251  |
| 2144 | [2026-03-06 11:11:22] ScheduledTask ID: 17 NAME: Multi-Cast Task has been successfully updated.                                             | fog      | 2026-03-06 11:11:22 | 172.28.172.92  |
| 2145 | [2026-03-06 12:10:27] ScheduledTask ID: 18 NAME: Multi-Cast Task has been successfully updated.                                             | fog      | 2026-03-06 12:10:27 | 172.28.172.92  |
| 2146 | [2026-03-06 12:20:58] ScheduledTask ID: 19 NAME: Multi-Cast Task has been successfully updated.                                             | fog      | 2026-03-06 12:20:58 | 172.28.172.92  |
| 2147 | [2026-03-06 12:39:43] Group ID: 42 NAME: sysprep-test-5004 has been successfully updated.                                                   | fog      | 2026-03-06 12:39:43 | 172.28.171.193 |
| 2148 | [2026-03-06 12:39:59] MulticastSession ID: 145 NAME: Multi-Cast Task - sysprep-test-5004 2026-03-06 12:39:58 has been successfully updated. | fog      | 2026-03-06 12:39:59 | 172.28.171.193 |
| 2149 | [2026-03-06 15:50:17] ScheduledTask ID: 20 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-06 15:50:17 | 10.24.193.251  |
| 2150 | [2026-03-06 16:21:15] ScheduledTask ID: 22 NAME: Multi-Cast Task has been successfully updated.                                             | le.do    | 2026-03-06 16:21:15 | 10.24.193.251  |
| 2151 | [2026-03-09 09:19:06] Task ID:  Name: Multiple Snapin -- orig Single has failed to save. Error: Required database field is empty: hostID    | iina     | 2026-03-09 09:19:06 | 10.24.193.58   |
| 2152 | [2026-03-09 09:19:14] Host ID: 66 NAME: 6037-GOLD has been successfully updated.                                                            | iina     | 2026-03-09 09:19:14 | 10.24.193.58   |
| 2153 | [2026-03-09 09:19:25] Task ID:  Name: Multiple Snapin -- orig Single has failed to save. Error: Required database field is empty: hostID    | iina     | 2026-03-09 09:19:25 | 10.24.193.58   |
+------+---------------------------------------------------------------------------------------------------------------------------------------------+----------+---------------------+----------------+
                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @mashina
                              last edited by

                              @mashina The history table issue’s I’m seeing appear to be legitimate:

                              You wouldn’t be able to deploy snapins to a host if the snapin isn’t associated to a host. That said, I don’t know exactly what deploy type, nor what actual “version”

                              while I can checkout the commit hash, it’s just a hash and not somethign I readily memorize.

                              your exact version of FOG would show on the bottom right of the UI when you login.

                              I believe your commit hash relates to working-1.6-beta.2273 or something like that.

                              That’s within 2 of the actual “current” but also notably it is within the save function rewrite. Which we definitely see in the history writing.

                              It appears like you’re trying to do a Multiple Snapin Task and this is failing?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              M 2 Replies Last reply Reply Quote 0
                              • M
                                mashina @Tom Elliott
                                last edited by

                                This post is deleted!
                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • M
                                  mashina @Tom Elliott
                                  last edited by

                                  @Tom-Elliott

                                  FOG version: 1.6.0-beta.2273

                                  Let’s ignore the Snapin errors for now. The error is thrown at the end of the Multicasting image.

                                  1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott @mashina
                                    last edited by Tom Elliott

                                    @mashina Okay so just so I fully understand:

                                    The database is successfully updating, but for some reason it’s not returning the exit code correctly.

                                    I don’t know why (I do want to fix the error you’re seeing but it doesn’t appear to be causing a true “problem” just causes the machine to appear like there is a problem when after the reboot actually occurs), however all is perfectly fine just it might take a minute or 2 longer to actually get into a bootable/workable system?

                                    So your issue is not at all related though the messaging is similar (Failed to update database) but its failing because it believes the task no longer exists (which indeed is true although only in the context that it is successfully completing the task, but not sending the expected code FOS is waiting for.)

                                    (I know I’m seeming to ramble, just trying to get my thoughts out and help steer the issue toward whats actually wrong so we know where to look to hopefully fix it.)

                                    The database is updated, but because FOS doesn’t get the code it expects, it thinks it needs to retry. The retry has nothing to associate to any more (Hence the no active task.)

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @Tom Elliott
                                      last edited by

                                      @mashina I have made an update after being able to replicate the problem you described.

                                      Issue it seems was an error 500 occuring on line 329 of the taskingelement.class.php element because it couldn’t find a relevant imaging log.

                                      I’ve added code that seems to be able to address this though not sure what is actually wrong otherwise. WIth the patch I made things seem to complete okay so I think it’d work good for uni and multicast tasks if you’d be willing to update and test?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • 1 / 1
                                      • First post
                                        Last post

                                      147

                                      Online

                                      12.6k

                                      Users

                                      17.5k

                                      Topics

                                      156.3k

                                      Posts
                                      Copyright © 2012-2026 FOG Project