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    can't install sumatrapdf

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    • K
      kalafina
      last edited by

      snapin config
      4cf8f22e-76c9-4fa8-9b32-227b80296e60-image.png
      fog log
      083419a3-c539-4988-8893-0f0e8ddfda41-image.png
      the client computer didn’t install sumatrapdf.

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @kalafina
        last edited by

        @kalafina it looks like it did.

        If you install the snap in using the exact same parameters you presented to the snap in, does it install?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        K 1 Reply Last reply Reply Quote 0
        • L
          luilly23
          last edited by

          The default installation of Sumatra is done in the user’s profile.
          C:\Users\your_user\AppData\Local\SumatraPDF

          Fog does the installation with the user System and Sumatra installs in
          C:\Windows\system32\config\systemprofile\AppData\Local\SumatraPDF

          To install Sumatra for all users you must use
          -all-users (https://www.sumatrapdfreader.org/docs/Installer-cmd-line-arguments)
          and it will be installed in
          C:\Program Files\SumatraPDF

          If you already have it installed in
          C:\Windows\system32\config\systemprofile\AppData\Local\SumatraPDF
          When installing it for all users it seems to detect it and won’t go to
          C:\Program Files\SumatraPDF

          When I encounter problems of this type, I use PsExec to study the behavior of the installation as the user System.
          https://specopssoft.com/blog/how-to-become-the-local-system-account-with-psexec/

          K 1 Reply Last reply Reply Quote 1
          • K
            kalafina @luilly23
            last edited by

            @luilly23 Thank you very much.Add ‘-all-users’,it worked!

            1 Reply Last reply Reply Quote 0
            • K
              kalafina @Tom Elliott
              last edited by

              @Tom-Elliott Yes,on my local machine,the command ‘sumatrapdf.exe -s’ can install software and create desktop shotcut

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @kalafina
                last edited by Tom Elliott

                @kalafina I suppose this is fixe then?

                So Snapinarguments becomes: -all-users -s ?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                K 1 Reply Last reply Reply Quote 0
                • K
                  kalafina @Tom Elliott
                  last edited by

                  @Tom-Elliott said in can’t install sumatrapdf:

                  @kalafina I suppose this is fixe then?

                  So Snapinarguments becomes: -all-users -s ?

                  Yes!

                  1 Reply Last reply Reply Quote 0
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