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can't install sumatrapdf

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  • K
    kalafina
    last edited by Feb 11, 2023, 2:47 PM

    snapin config
    4cf8f22e-76c9-4fa8-9b32-227b80296e60-image.png
    fog log
    083419a3-c539-4988-8893-0f0e8ddfda41-image.png
    the client computer didn’t install sumatrapdf.

    T 1 Reply Last reply Feb 11, 2023, 3:33 PM Reply Quote 0
    • T
      Tom Elliott @kalafina
      last edited by Feb 11, 2023, 3:33 PM

      @kalafina it looks like it did.

      If you install the snap in using the exact same parameters you presented to the snap in, does it install?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      K 1 Reply Last reply Feb 12, 2023, 4:32 AM Reply Quote 0
      • L
        luilly23
        last edited by Feb 11, 2023, 8:23 PM

        The default installation of Sumatra is done in the user’s profile.
        C:\Users\your_user\AppData\Local\SumatraPDF

        Fog does the installation with the user System and Sumatra installs in
        C:\Windows\system32\config\systemprofile\AppData\Local\SumatraPDF

        To install Sumatra for all users you must use
        -all-users (https://www.sumatrapdfreader.org/docs/Installer-cmd-line-arguments)
        and it will be installed in
        C:\Program Files\SumatraPDF

        If you already have it installed in
        C:\Windows\system32\config\systemprofile\AppData\Local\SumatraPDF
        When installing it for all users it seems to detect it and won’t go to
        C:\Program Files\SumatraPDF

        When I encounter problems of this type, I use PsExec to study the behavior of the installation as the user System.
        https://specopssoft.com/blog/how-to-become-the-local-system-account-with-psexec/

        K 1 Reply Last reply Feb 12, 2023, 4:27 AM Reply Quote 1
        • K
          kalafina @luilly23
          last edited by Feb 12, 2023, 4:27 AM

          @luilly23 Thank you very much.Add ‘-all-users’,it worked!

          1 Reply Last reply Reply Quote 0
          • K
            kalafina @Tom Elliott
            last edited by Feb 12, 2023, 4:32 AM

            @Tom-Elliott Yes,on my local machine,the command ‘sumatrapdf.exe -s’ can install software and create desktop shotcut

            T 1 Reply Last reply Feb 13, 2023, 10:57 AM Reply Quote 0
            • T
              Tom Elliott @kalafina
              last edited by Tom Elliott Feb 13, 2023, 4:57 AM Feb 13, 2023, 10:57 AM

              @kalafina I suppose this is fixe then?

              So Snapinarguments becomes: -all-users -s ?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              K 1 Reply Last reply Feb 14, 2023, 4:09 AM Reply Quote 0
              • K
                kalafina @Tom Elliott
                last edited by Feb 14, 2023, 4:09 AM

                @Tom-Elliott said in can’t install sumatrapdf:

                @kalafina I suppose this is fixe then?

                So Snapinarguments becomes: -all-users -s ?

                Yes!

                1 Reply Last reply Reply Quote 0
                • [[undefined-on, S Sebastian Roth, Mar 15, 2023, 9:58 PM]]
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