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    Issues with deployment to Dell Precision 3450

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    • T
      ToneZ82
      last edited by

      Hello all,

      My production fog server doesn’t work, obviously. The issue that I’m getting is, when I try to do a host registration (quick or full), it always fails at the hard drive test. It says that the hard drive can’t be found. Obviously, I have a hard drive in the client computer. I run a compatibility test in the FOG pxe interface, and it passes the network test, but doesn’t pass the disk test. Furthermore, the interface states that this information may be useful:

      00:1f.6 Ethernet controller [0200]: intel corporation device [8086:15f9] (rev 11)

      Don’t know why, as this isn’t an NIC issue, but maybe it is, I can’t tell. I’ve been having this issue for a WHILE. I’ve already switch kernels countless times to custom kernels, and official releases. I’ve updated FOG itself, everything. I’d imagine that I would need to create a custom kernel with the drivers for this particular motherboard/hard drive, but I wouldn’t even know where to start, to be honest. ANY Input and guidance would be GREATLY appreciated, since I need for this fog server to be fully operational in a couple of weeks, and these Dells are a large majority of the environment this server is being built for. I’m willing to do any reading and learning, just send the links. Thank you.

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      • S
        Sebastian Roth Moderator
        last edited by

        @ToneZ82 See if you can enable AHCI in the firmware (BIOS/UEFI).

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        T 2 Replies Last reply Reply Quote 1
        • T
          ToneZ82 @Sebastian Roth
          last edited by

          @sebastian-roth Hello Sebastian,

          Unfortunately, I only go to this client 2 to 3 times a week (every other day), for only 2 hours everyday, so I’m not able to test as much as I like, whenever I get a suggestions, so I’ll try this possible solution tomorrow.

          This computer ships with ONLY UEFI (switching to BIOS is greyed out with this firmware), btw. I’m pretty sure that AHCI was disabled, with no option to enable, unfortunately. I will say that I’m tested FOG on several other Dell machines (out the box), and they worked fine, throughout the whole process. For some reason, this model is giving me major issues. Perhaps, I can build a custom Kernel, of some sort, and put in the drivers that are needed? I’ve seen some tutorials on how to do that, (with varying difficulty and prereqs), but I can’t seem to grasp what exactly is needed, and where to find them. Would you (or anybody else) but able to shed some light on this? Thank you.

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          • T
            ToneZ82 @Sebastian Roth
            last edited by

            @sebastian-roth This actually worked. Thank you so much!

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