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FOG Client 0.12 Error Could not parse data

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  • X
    xseth
    last edited by Sebastian Roth Jul 16, 2021, 12:16 AM Jul 13, 2021, 3:36 PM

    Hello, I have a problem with the fog client 0.12 on a windows 10 computer

    the log file of the fog client :

    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     13/07/2021 17:25:45 Client-Info Client Version: 0.12.0
     13/07/2021 17:25:45 Client-Info Client OS:      Windows
     13/07/2021 17:25:45 Client-Info Server Version: 
     13/07/2021 17:25:45 Middleware::Response ERROR: Unable to get subsection
     13/07/2021 17:25:45 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
     13/07/2021 17:25:45 Service Sleeping for 86 seconds
     13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     13/07/2021 17:27:11 Middleware::Response Success
     13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/management/index.php?sub=requestClientInfo&mac=C4:65:16:15:AE:43&newService&json
     13/07/2021 17:27:11 Middleware::Response ERROR: Could not parse data
     13/07/2021 17:27:11 Middleware::Response ERROR: Unexpected character encountered while parsing value: �. Path '', line 0, position 0.
     13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/service/getversion.php?clientver&newService&json
     13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/service/getversion.php?newService&json
     13/07/2021 17:27:11 Service ERROR: Unable to get cycle data
     13/07/2021 17:27:11 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
     13/07/2021 17:27:11 Middleware::Response Success
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     13/07/2021 17:27:11 Client-Info Client Version: 0.12.0
     13/07/2021 17:27:11 Client-Info Client OS:      Windows
     13/07/2021 17:27:11 Client-Info Server Version: 
     13/07/2021 17:27:11 Middleware::Response ERROR: Unable to get subsection
     13/07/2021 17:27:11 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
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    • S
      Sebastian Roth Moderator
      last edited by Sebastian Roth Jul 16, 2021, 12:22 AM Jul 16, 2021, 6:20 AM

      @xseth said in FOG Client 0.12 Error Could not parse data:

      Unexpected character encountered while parsing value: �. Path ‘’, line 0, position 0.

      Seems like the response from the FOG server is somehow messed up. Are FOG server and host with fog-client installed on the same subnet? Intermediate firewall/proxy that might cause this?

      What do you get when opening the following URL in a browser on that same machine? http://172.16.1.30/fog/service/getversion.php?clientver&newService&json

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      X 1 Reply Last reply Jul 20, 2021, 3:26 PM Reply Quote 1
      • X
        xseth @Sebastian Roth
        last edited by Jul 20, 2021, 3:26 PM

        @sebastian-roth
        indeed, I switched the fog server on the same network it works now
        thank you

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