FOG Client 0.12 Error Could not parse data

[xseth]

Hello, I have a problem with the fog client 0.12 on a windows 10 computer

the log file of the fog client :

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 13/07/2021 17:25:45 Client-Info Client Version: 0.12.0
 13/07/2021 17:25:45 Client-Info Client OS:      Windows
 13/07/2021 17:25:45 Client-Info Server Version: 
 13/07/2021 17:25:45 Middleware::Response ERROR: Unable to get subsection
 13/07/2021 17:25:45 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 13/07/2021 17:25:45 Service Sleeping for 86 seconds
 13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 13/07/2021 17:27:11 Middleware::Response Success
 13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/management/index.php?sub=requestClientInfo&mac=C4:65:16:15:AE:43&newService&json
 13/07/2021 17:27:11 Middleware::Response ERROR: Could not parse data
 13/07/2021 17:27:11 Middleware::Response ERROR: Unexpected character encountered while parsing value: �. Path '', line 0, position 0.
 13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/service/getversion.php?clientver&newService&json
 13/07/2021 17:27:11 Middleware::Communication URL: http://172.16.1.30/fog/service/getversion.php?newService&json
 13/07/2021 17:27:11 Service ERROR: Unable to get cycle data
 13/07/2021 17:27:11 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 13/07/2021 17:27:11 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 13/07/2021 17:27:11 Client-Info Client Version: 0.12.0
 13/07/2021 17:27:11 Client-Info Client OS:      Windows
 13/07/2021 17:27:11 Client-Info Server Version: 
 13/07/2021 17:27:11 Middleware::Response ERROR: Unable to get subsection
 13/07/2021 17:27:11 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

[Sebastian Roth]

@xseth said in FOG Client 0.12 Error Could not parse data:

Unexpected character encountered while parsing value: �. Path ‘’, line 0, position 0.

Seems like the response from the FOG server is somehow messed up. Are FOG server and host with fog-client installed on the same subnet? Intermediate firewall/proxy that might cause this?

What do you get when opening the following URL in a browser on that same machine? http://172.16.1.30/fog/service/getversion.php?clientver&newService&json

[xseth]

@sebastian-roth
indeed, I switched the fog server on the same network it works now
thank you