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Cannot find disk on system (getHardDisk) - Cannot reimage new hardware

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FOG Problems
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  • M
    michaeloberg @george1421
    last edited by Oct 13, 2020, 3:54 PM

    @george1421 A bit puzzling this one is. I deleted the Host from FOG, then re-registered it using a different name: ST-3501. Then I created an image upload task for the Host, and rebooted - same thing “Host is not registered!”. So I rebooted and when I hit F12, Choose USB NIC (IPV4), then it states - "Start PXE over IPV4 on MAC: CC-48-3A-A9-6D-16. See attached:

    PXE Boot MAC.jpg

    But when I choose Client System Information from the FOG Boot menu it gives me a different MAC which matches the printed label on the WD19 Dock:
    FOG MAC Addresses.jpg

    When I click on the Host name in the dashboard, the MAC it lists there is the MAC on both screens in the previous Pic.:

    Client Snip 2.JPG

    So I am not sure where that, I will call it “Booting MAC address of " CC-48-3A-A9-6D-16” is coming from and that might just be my problem?

    Also regarding updating the Kernel, I don’t have an option to download anything. I don’t have proxy configured and not sure what to try next.

    M 1 Reply Last reply Oct 13, 2020, 3:57 PM Reply Quote 0
    • M
      michaeloberg @michaeloberg
      last edited by Oct 13, 2020, 3:57 PM

      @michaeloberg @george1421 My colleague figured out that we need to disable the MAC address pass through and now it is uploading 🙂 I need to wait for this to finish then pull it down to have a valid test, but things are looking up for imaging at least. Still no progress on the Kernel update, is that needed?

      G 1 Reply Last reply Oct 13, 2020, 4:33 PM Reply Quote 0
      • G
        george1421 Moderator @michaeloberg
        last edited by Oct 13, 2020, 4:33 PM

        @michaeloberg Kernel update. If your fog server doesn’t have direct internet access then you can download the kernels from here: https://fogproject.org/kernels/

        Grab these two files
        https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.64
        and
        https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.32

        Rename them to this respectivly.
        Kernel.TomElliott.5.6.18.64 -> bzImage
        Kernel.TomElliott.5.6.18.32 ->bzImage32

        Watch your case because it IS important.

        Now move those files to /var/www/html/fog/service/ipxe directory. It probably wouldn’t hurt to rename the existing ones in case you need to go back for some reason.

        The next time you pxe boot the updated kernels will be used.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        M 1 Reply Last reply Oct 13, 2020, 4:44 PM Reply Quote 0
        • M
          michaeloberg @george1421
          last edited by Oct 13, 2020, 4:44 PM

          @george1421 I am such a novice at this I don’t know how/where to start. I downloaded the 2 files to my Windows 10 PC, and renamed them (watching the case) to my downloads folder. Then I putty into my FOG server, but am stuck. I am guessing I was supposed to download the files from my FOG server but don’t know how. Simple tasks like that - downloading files, moving, and renaming are difficult because I have no Linux knowledge. In the DOS world I can easily copy, rename, move, create, delete folders but the syntax is different and just a simple, type this “xyz” to download files, then type “abc” to navigate to your Kernel folder, then “qwe” to rename your old files, then whatever else would be helpful. I am sorry as this has to drive you mad working with people like me. I need to learn, I want to, but for lack of better excuses - I don’t have time.

          Thanks,

          Mike

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Sebastian Roth Oct 13, 2020, 12:28 PM Oct 13, 2020, 5:16 PM

            @michaeloberg Give that a try (run as root) :

            cd /var/www/html/fog/service/ipxe
            mkdir backup_kernels
            mv bzImage* backup_kernels
            wget -O bzImage https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.64
            wget -O bzImage32 https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.32
            chown www-data:www-data bzImage*
            

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            M 1 Reply Last reply Oct 13, 2020, 5:40 PM Reply Quote 0
            • M
              michaeloberg @Sebastian Roth
              last edited by Oct 13, 2020, 5:40 PM

              @Sebastian-Roth I was able to follow along until the line where I type the wget command, it comes back with “failed:Temporary failure in name resolution” Below is everything I had type in Putty:

              root@fog-server:~# cd /var/www/html/fog/service/ipxe
              root@fog-server:/var/www/html/fog/service/ipxe# mkdir backup_kernels
              root@fog-server:/var/www/html/fog/service/ipxe# mv bzImage* backup_kernels
              root@fog-server:/var/www/html/fog/service/ipxe# wget -O bzImage https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.64
              –2020-10-13 12:35:45-- https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.64
              Resolving fogproject.org (fogproject.org)… failed: Temporary failure in name resolution.
              wget: unable to resolve host address ‘fogproject.org’

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Oct 13, 2020, 5:49 PM

                @michaeloberg So you don’t have internet access from this server?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                M 1 Reply Last reply Oct 13, 2020, 5:56 PM Reply Quote 0
                • M
                  michaeloberg @Sebastian Roth
                  last edited by Oct 13, 2020, 5:56 PM

                  @Sebastian-Roth Unknown, I should. I know in the past when I ran updates I had to download updates by typing in:
                  sudo apt-get update && apt-get install git

                  then something like

                  git checkout dev-branch

                  and it would download something from

                  https://github.com/FOGProject/fogproject.git/root/fogproject

                  This is from my notes when I updated the fog server in Feb. 2019. So these may not be entirely accurate but I know that it downloaded something??

                  I can also ping 8.8.8.8 from the FOG server. Lost I am 🤢

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Oct 13, 2020, 6:00 PM

                    @michaeloberg Let’s switch to chat -> speech bubble in the top right corner of the forum.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 1
                    • S
                      Sebastian Roth Moderator
                      last edited by Oct 13, 2020, 7:35 PM

                      Turns out the DNS server was not ser correctly and the server got it’s IP via DHCP. We got that fixed.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
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