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cannot find disk on system (getHardDisk)

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  • P
    plegrand
    last edited by Sep 1, 2020, 10:12 AM

    Hello,
    i’m using FOG 1.5.8

    Kernel:
    bzImage Version: 4.19.101
    bzImage32 Version: 4.19.101

    On a DELL Precision 3541 with windows 10 already installed.

    If i try different task (inventory, deploy, capture) i’ve got this error message:

    cannot find disk on system (getHardDisk)
    

    Here is information from the bios:

    SATA operation: RAID ON
    M.2 PCIe SSD-0 : 512 GB BTHP938501NK512C
    

    After a debug task, the lsblk command return nothing

    Does someone could help me to solve this problem ?
    Thank you

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator
      last edited by Sep 1, 2020, 11:40 AM

      In uefi mode set the disk mode to ahci (or something just less than Raid ON). There is a known conflict between the linux kernel and the intel raid adapter in uefi mode. You can either leave the computer in this mode or change it after imaging and before the first boot of the target system OS.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • P
        plegrand
        last edited by Sep 2, 2020, 6:29 AM

        Thanks for your help!!
        it works !!

        1 Reply Last reply Reply Quote 0
        • D
          dejv
          last edited by Dec 14, 2021, 2:20 PM

          was there a fix for this issue or we still need to change to ahci?

          G 1 Reply Last reply Dec 14, 2021, 5:56 PM Reply Quote 0
          • G
            george1421 Moderator @dejv
            last edited by Dec 14, 2021, 5:56 PM

            @dejv said in cannot find disk on system (getHardDisk):

            we still need to change to ahci?

            Yes this is an Intel and Linux kernel developer issue. There is no resolution at this time.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 1
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