Can not install CA certificate during FOG client install

[marted]

I tried to insntall on a host FOG Client , but every time I got the same error message : CA certificate cannot be installed and the installation stop. I can install the client without https option but after this, the client still doesn’t comunicate with the server.
It is a new FOG server and the client was never installed before on a host in this lab
The log I have is :

2020-08-11 10:50:31 Main Overriding exception handling
 2020-08-11 10:50:31 Main Bootstrapping Zazzles
 2020-08-11 10:50:31 Controller Initialize
 2020-08-11 10:50:31 Controller Start

 2020-08-11 10:50:31 Service Starting service
 2020-08-11 10:50:35 Bus Became bus server
 2020-08-11 10:50:35 Bus Emmiting message on channel: Status
 2020-08-11 10:50:35 Service Invoking early JIT compilation on needed binaries

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 2020-08-11 10:50:35 Client-Info Version: 0.12.0
 2020-08-11 10:50:35 Client-Info OS:      Windows
 2020-08-11 10:50:35 Middleware::Authentication Waiting for authentication timeout to pass
 2020-08-11 10:50:35 Middleware::Communication Download: http://192.168.129.43/fog/management/other/ssl/srvpublic.crt
 2020-08-11 10:50:35 Middleware::Communication ERROR: Could not download file
 2020-08-11 10:50:35 Middleware::Communication ERROR: La demande a été abandonnée : Impossible de créer un canal sécurisé SSL/TLS.

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 2020-08-11 10:50:35 Client-Info Version: 0.12.0
 2020-08-11 10:50:35 Client-Info OS:      Windows
 2020-08-11 10:50:35 Middleware::Authentication Waiting for authentication timeout to pass

I tried to download manualy the certificate from the website http://192.168.129.43/fog/management/other/ssl/srvpublic.crt and it worked but in the log I see that the client stoped right at this point.

[marted]

Any help with this issue?

[Wayne Workman]

Is there any antivirus installed on this machine? Is the traffic pathway going through a web filter? Can you manually download/view the certificate on the same computer that’s having the problem?

[marted]

Yes, I can manually download on the same computer.

[marted]

There is an antivirus McAfee. I have en impression that the app blocks on ping or somewhere there, when I try to install it with https selected. It doesn’t install at all. When I don’t select https option I can install it but in the log I see it blocked on downloading the certificate. From the log I took the address to the certificate and I was able to download it in a browser