Unable to log on web ui



  • Hello,

    After an upgrade from 1.5.7 to 1.5.8 i m unable to log on the web ui, it keep reloading the page when i enter my log and password.
    Already checked /var/log/apache2/error.log
    I also tried from different browser.

    Fog version : 1.5.8
    Debian GNU/linux 9.12



  • Thanks for all the help but i finally decided to reinstall everything from scratch.


  • Developer

    Please check if you have free space in /var.
    I had this problem sometimes in the past.


  • Senior Developer

    @dmores Sorry for late response. This looks really weird. Can you please hit F12 in firefox to open the developers console, then switch to the “network” tab and try a login again. Do you see the request actually happening??



  • @Sebastian-Roth

    Login capture

    @Sebastian-Roth said in Unable to log on web ui:

    Have you cleared the browser cache or used a different browser yet??

    I tried with Firefox and Edge, and cleared the cache also.


  • Senior Developer

    @dmores said in Unable to log on web ui:

    When i try to log on /fog/management it don’t really refresh the page it take me to fog/management/index.php?node=home first and then it’s always this url who came back

    I am not sure if we just don’t get what you mean by that exactly. Can you take a screen cast of this?

    Have you cleared the browser cache or used a different browser yet??



  • @Sebastian-Roth

    Yes re-run the installer, but it was really fast this time, he asked me almost nothing (DHCP,DNS…)

    Last entry in apache logs

    [Fri Mar 06 00:00:03.791081 2020] [mpm_prefork:notice] [pid 17723] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
    [Fri Mar 06 00:00:03.791120 2020] [core:notice] [pid 17723] AH00094: Command line: '/usr/sbin/apache2'
    [Fri Mar 06 12:37:44.512576 2020] [mpm_prefork:notice] [pid 17723] AH00169: caught SIGTERM, shutting down
    [Fri Mar 06 12:37:44.587001 2020] [mpm_prefork:notice] [pid 24507] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
    [Fri Mar 06 12:37:44.587115 2020] [core:notice] [pid 24507] AH00094: Command line: '/usr/sbin/apache2'
    [Fri Mar 06 12:39:42.147990 2020] [mpm_prefork:notice] [pid 24507] AH00169: caught SIGTERM, shutting down
    [Fri Mar 06 12:39:54.726276 2020] [mpm_prefork:notice] [pid 3064] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
    [Fri Mar 06 12:39:54.726388 2020] [core:notice] [pid 3064] AH00094: Command line: '/usr/sbin/apache2'
    [Fri Mar 06 12:47:07.987026 2020] [mpm_prefork:notice] [pid 3064] AH00169: caught SIGTERM, shutting down
    [Fri Mar 06 12:47:23.227270 2020] [mpm_prefork:notice] [pid 321] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1d configured -- resuming normal operations
    [Fri Mar 06 12:47:23.262647 2020] [core:notice] [pid 321] AH00094: Command line: '/usr/sbin/apache2'
    

  • Senior Developer

    @dmores Did you also re-run the installer as mentioned below??

    Do you still get the same messages about “Uncaught Error: Call to undefined function curl_multi_init()” in apache logs?



  • @Sebastian-Roth

    I’ve done both things, problem is still here, but i forgot to mention something that maybe is important.

    When i try to log on /fog/management it don’t really refresh the page it take me to fog/management/index.php?node=home first and then it’s always this url who came back


  • Senior Developer

    @dmores said in Unable to log on web ui:

    I also upgraded to Debian 10

    Ok seems like this has messed up things on your system.

    First you need to edit /opt/fog/.fogsettings and make sure you have 7.3 (not 7.0) in those two lines:

    php_ver='7.3'
    php_verAdds='-7.3'
    

    Then shut down old php-fpm and remove PHP 7.0 packages:

    systemctl stop php7.0-fpm
    apt-get purge libapache2-mod-php7.0 php7.0 php7.0-bcmath php7.0-cli php7.0-common php7.0-curl php7.0-fpm php7.0-gd php7.0-json php7.0-mbstring php7.0-mysql php7.0-opcache php7.0-readline php7.0-xml
    

    Now finally re-run the FOG installer to set things up accordingly.

    I am working on this to have the FOG installer take care of this for you in the future.



  • @Sebastian-Roth

    root@Fog:/var/log# dpkg -l | grep php
    ii  libapache2-mod-php7.0          7.0.33-0+deb9u7                     amd64        server-side, HTML-embedded scripting language (Apache 2 module)
    ii  libapache2-mod-php7.3          7.3.14-1~deb10u1                    amd64        server-side, HTML-embedded scripting language (Apache 2 module)
    ii  php-common                     2:69                                all          Common files for PHP packages
    ii  php-gettext                    1.0.12-0.1                          all          transitional dummy package for php-php-gettext
    ii  php-mbstring                   2:7.3+69                            all          MBSTRING module for PHP [default]
    ii  php-pear                       1:1.10.6+submodules+notgz-1.1       all          PEAR Base System
    ii  php-php-gettext                1.0.12-0.1                          all          read gettext MO files directly, without requiring anything other than PHP
    ii  php-xml                        2:7.3+69                            all          DOM, SimpleXML, WDDX, XML, and XSL module for PHP [default]
    ii  php7.0                         7.0.33-0+deb9u7                     all          server-side, HTML-embedded scripting language (metapackage)
    ii  php7.0-bcmath                  7.0.33-0+deb9u7                     amd64        Bcmath module for PHP
    ii  php7.0-cli                     7.0.33-0+deb9u7                     amd64        command-line interpreter for the PHP scripting language
    ii  php7.0-common                  7.0.33-0+deb9u7                     amd64        documentation, examples and common module for PHP
    rc  php7.0-curl                    7.0.33-0+deb9u7                     amd64        CURL module for PHP
    ii  php7.0-fpm                     7.0.33-0+deb9u7                     amd64        server-side, HTML-embedded scripting language (FPM-CGI binary)
    ii  php7.0-gd                      7.0.33-0+deb9u7                     amd64        GD module for PHP
    ii  php7.0-json                    7.0.33-0+deb9u7                     amd64        JSON module for PHP
    ii  php7.0-mbstring                7.0.33-0+deb9u7                     amd64        MBSTRING module for PHP
    ii  php7.0-mysql                   7.0.33-0+deb9u7                     amd64        MySQL module for PHP
    ii  php7.0-opcache                 7.0.33-0+deb9u7                     amd64        Zend OpCache module for PHP
    ii  php7.0-readline                7.0.33-0+deb9u7                     amd64        readline module for PHP
    ii  php7.0-xml                     7.0.33-0+deb9u7                     amd64        DOM, SimpleXML, WDDX, XML, and XSL module for PHP
    ii  php7.3                         7.3.14-1~deb10u1                    all          server-side, HTML-embedded scripting language (metapackage)
    ii  php7.3-bcmath                  7.3.14-1~deb10u1                    amd64        Bcmath module for PHP
    ii  php7.3-cli                     7.3.14-1~deb10u1                    amd64        command-line interpreter for the PHP scripting language
    ii  php7.3-common                  7.3.14-1~deb10u1                    amd64        documentation, examples and common module for PHP
    ii  php7.3-curl                    7.3.14-1~deb10u1                    amd64        CURL module for PHP
    ii  php7.3-fpm                     7.3.14-1~deb10u1                    amd64        server-side, HTML-embedded scripting language FPM-CGI binary)
    ii  php7.3-gd                      7.3.14-1~deb10u1                    amd64        GD module for PHP
    ii  php7.3-json                    7.3.14-1~deb10u1                    amd64        JSON module for PHP
    ii  php7.3-ldap                    7.3.14-1~deb10u1                    amd64        LDAP module for PHP
    ii  php7.3-mbstring                7.3.14-1~deb10u1                    amd64        MBSTRING module for PHP
    ii  php7.3-mysql                   7.3.14-1~deb10u1                    amd64        MySQL module for PHP
    ii  php7.3-opcache                 7.3.14-1~deb10u1                    amd64        Zend OpCache module for PHP
    ii  php7.3-readline                7.3.14-1~deb10u1                    amd64        readline module for PHP
    ii  php7.3-xml                     7.3.14-1~deb10u1                    amd64        DOM, SimpleXML, WDDX, XML, and XSL module for PHP```

  • Senior Developer

    @dmores Please run the following command and post output here: dpkg -l | grep php



  • I have something new, finally an error in the apache log

    [Thu Mar 05 14:35:21.501216 2020] [proxy_fcgi:error] [pid 17729] [client 192.168.224.245:36406] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function curl_multi_init() in /var/www/html/fog/lib/fog/fogurlrequests.class.php:366\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogurlrequests.class.php(325): FOGURLRequests->_rollingCurl(2)\n#1 /var/www/html/fog/lib/fog/fogurlrequests.class.php(563): FOGURLRequests->execute()\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(2670): FOGURLRequests->process(Array)\n#3 /var/www/html/fog/lib/fog/fogpagemanager.class.php(220): FOGPage->loginInfo()\n#4 /var/www/html/fog/management/index.php(54): FOGPageManager->render()\n#5 {main}\n  thrown in /var/www/html/fog/lib/fog/fogurlrequests.class.php on line 366\n', referer: http://192.168.237.102/fog/management/
    [Thu Mar 05 14:35:23.533853 2020] [proxy_fcgi:error] [pid 17729] [client 192.168.224.245:36482] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function curl_multi_init() in /var/www/html/fog/lib/fog/fogurlrequests.class.php:366\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogurlrequests.class.php(325): FOGURLRequests->_rollingCurl(2)\n#1 /var/www/html/fog/lib/fog/fogurlrequests.class.php(563): FOGURLRequests->execute()\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(2670): FOGURLRequests->process(Array)\n#3 /var/www/html/fog/lib/fog/fogpagemanager.class.php(220): FOGPage->loginInfo()\n#4 /var/www/html/fog/management/index.php(54): FOGPageManager->render()\n#5 {main}\n  thrown in /var/www/html/fog/lib/fog/fogurlrequests.class.php on line 366\n', referer: http://192.168.237.102/fog/management/index.php?node=home
    [Thu Mar 05 14:35:25.507843 2020] [proxy_fcgi:error] [pid 18305] [client 192.168.224.245:36506] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function curl_multi_init() in /var/www/html/fog/lib/fog/fogurlrequests.class.php:366\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogurlrequests.class.php(325): FOGURLRequests->_rollingCurl(2)\n#1 /var/www/html/fog/lib/fog/fogurlrequests.class.php(563): FOGURLRequests->execute()\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(2670): FOGURLRequests->process(Array)\n#3 /var/www/html/fog/lib/fog/fogpagemanager.class.php(220): FOGPage->loginInfo()\n#4 /var/www/html/fog/management/index.php(54): FOGPageManager->render()\n#5 {main}\n  thrown in /var/www/html/fog/lib/fog/fogurlrequests.class.php on line 366\n', referer: http://192.168.237.102/fog/management/index.php?node=home
    

    I also upgraded to Debian 10



  • FOGSnapinReplicator is active now after a daemon reload, but as i thought, still can’t log on ui



  • Sorry for the delay.

    Here they are, i don’t know why the php log is not updated by the way

    php

    [03-Mar-2020 10:44:43] NOTICE: fpm is running, pid 4638
    [03-Mar-2020 10:44:43] NOTICE: ready to handle connections
    [03-Mar-2020 10:44:43] NOTICE: systemd monitor interval set to 10000ms
    

    apache2

    [Wed Mar 04 06:47:03.062060 2020] [mpm_prefork:notice] [pid 4639] AH00163: Apache/2.4.25 (Debian) OpenSSL/1.0.2u configured -- resuming normal operations
    [Wed Mar 04 06:47:03.062100 2020] [core:notice] [pid 4639] AH00094: Command line: '/usr/sbin/apache2'
    

    Syslog

    Mar  4 07:08:37 Fog php[978]: Could not open input file: env
    Mar  4 07:08:37 Fog systemd[1]: FOGSnapinReplicator.service: Main process exited, code=exited, status=1/FAILURE
    Mar  4 07:08:37 Fog systemd[1]: FOGSnapinReplicator.service: Unit entered failed state.
    Mar  4 07:08:37 Fog systemd[1]: FOGSnapinReplicator.service: Failed with result 'exit-code'.
    Mar  4 07:08:38 Fog systemd[1]: FOGSnapinReplicator.service: Service hold-off time over, scheduling restart.
    Mar  4 07:08:38 Fog systemd[1]: Stopped FOGSnapinReplicator.
    Mar  4 07:08:38 Fog systemd[1]: FOGSnapinReplicator.service: Failed to reset devices.list: Operation not permitted
    Mar  4 07:08:38 Fog systemd[1]: Started FOGSnapinReplicator.
    Mar  4 07:08:38 Fog php[985]: Could not open input file: env
    Mar  4 07:08:38 Fog systemd[1]: FOGSnapinReplicator.service: Main process exited, code=exited, status=1/FAILURE
    Mar  4 07:08:38 Fog systemd[1]: FOGSnapinReplicator.service: Unit entered failed state.
    Mar  4 07:08:38 Fog systemd[1]: FOGSnapinReplicator.service: Failed with result 'exit-code'.
    


  • I have Debian 9 and 10. If you don’t have separate log for PHP please have a look into /var/log/syslog. Please try to login and after that send us some logs from this file related to FOG, PHP and apache2.



  • @george1421 said in Unable to log on web ui:

    There is also the php-fpm error log we might want to look in.

    Is it the php7.0-fpm.log in /var/log

    (Sorry i m not very into linux)


  • Moderator

    @dmores So there isn’t any error thrown in the apache error log? There is also the php-fpm error log we might want to look in.


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