Unable to add a new SnapIn



  • Currently running Version 1.5.7.58
    on Ubuntu v 18.04.3

    I am picking up from the previous FOG deployer so I am still learning how to get around the application. I’ve successfully deployed images and snapins but now I am trying to add a snapin. I was able to add a simple .zip file snap in and deploy it. However, now I am trying to add a install.exe as a Snapin.
    The .exe is roughly 900,000 kb.
    Storage group - primary
    Snapin type - normal
    Snapin File is able to be added
    Snapin File (exists) is selected as I copied the .exe to the FOG server.
    Snapin Arguments - /S
    Snapin Enabled - Checked
    Snapin Timeout - 0
    Replicate - Checked
    Reboot after install - Checked

    When I click the “Add” button, nothing happens. The computer slows down a little bit for a couple of seconds then nothing.

    I’ve changed my permissions to -777 in the folder for that .exe
    I’ve increased the upload_max_filesize and post_max_size to 3000M.


  • Senior Developer

    @ddo Please check apache and PHP-FPM logs for related messages. See my signature.



  • I restarted my fog server and made sure that the fog server node also had a copy of the snapins on the server. After that, I added the snapin and gave it about an hour before I moved on to checking the snapin list.


  • Senior Developer

    @ddo Would you mind sharing what you found and how you solved the issue? Other people might find this useful as well!



  • Ah for those who may encounter the same issue. Since my file was so big, after I clicked to add the snapin, I had to wait about an hour then check my snapin list. I did not receive a notification that my snapin was successfully added.


  • Senior Developer

    @ddo Please check apache and PHP-FPM logs for related messages. See my signature.


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