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    Unable to add a new SnapIn

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    • D
      ddo
      last edited by

      Currently running Version 1.5.7.58
      on Ubuntu v 18.04.3

      I am picking up from the previous FOG deployer so I am still learning how to get around the application. I’ve successfully deployed images and snapins but now I am trying to add a snapin. I was able to add a simple .zip file snap in and deploy it. However, now I am trying to add a install.exe as a Snapin.
      The .exe is roughly 900,000 kb.
      Storage group - primary
      Snapin type - normal
      Snapin File is able to be added
      Snapin File (exists) is selected as I copied the .exe to the FOG server.
      Snapin Arguments - /S
      Snapin Enabled - Checked
      Snapin Timeout - 0
      Replicate - Checked
      Reboot after install - Checked

      When I click the “Add” button, nothing happens. The computer slows down a little bit for a couple of seconds then nothing.

      I’ve changed my permissions to -777 in the folder for that .exe
      I’ve increased the upload_max_filesize and post_max_size to 3000M.

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      • S
        Sebastian Roth Moderator
        last edited by

        @ddo Please check apache and PHP-FPM logs for related messages. See my signature.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • D
          ddo
          last edited by

          Ah for those who may encounter the same issue. Since my file was so big, after I clicked to add the snapin, I had to wait about an hour then check my snapin list. I did not receive a notification that my snapin was successfully added.

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          • S
            Sebastian Roth Moderator
            last edited by

            @ddo Would you mind sharing what you found and how you solved the issue? Other people might find this useful as well!

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • D
              ddo
              last edited by

              I restarted my fog server and made sure that the fog server node also had a copy of the snapins on the server. After that, I added the snapin and gave it about an hour before I moved on to checking the snapin list.

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