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    FOG installation errors

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    FOG Problems
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    • S
      Sebastian Roth Moderator
      last edited by Sebastian Roth

      @TaTa Ok, so seems like there never was a DB server installed. To resolve this issue I’d consider removing the package mariadb101u-config manually. As you can see here it should hold the “config file my.cnf and my.cnf.d directory”. Probably best to take backup copies of those files before remove the package. Use find /etc -iname "*my*" to get a list of files to backup.

      Then run yum remove mariadb101u-config and change fogproject/lib/redhat/config.sh again. Put in mysql-community-client mysql-community-server instead of mariadb mariadb-server and re-run the installer.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • T
        TaTa @Sebastian Roth
        last edited by

        @Sebastian-Roth Thank you! I’m getting a bit further. The installer can’t set a password for fogproject account due New password: BAD PASSWORD: The password is shorter than 14 characters. Is there a way I can set it manually or change password length in the script so will be 14 characters or more?

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        • S
          Sebastian Roth Moderator
          last edited by Sebastian Roth

          @TaTa Take a look at fogproject/lib/common/functions.sh line 1261. At the end of the line where it says .../dev/urandom | fold -w12 | head -n1) change the figure 12 to a higher value.

          By the way. If you want to install with a proper root password set for the database you will run into an issue with the current version. I hope to get this fixed soon!

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • T
            TaTa @Sebastian Roth
            last edited by

            @Sebastian-Roth I changed it to 14 and 16 but is getting this error. Looks like password is not complex enough

            Changing shell for fogproject.
New password: BAD PASSWORD: The password contains less than 1 digits
Retype new password: BAD PASSWORD: is too simple
Retype new password: Password change aborted.
New password: Password change aborted.
New password: Password change aborted.
passwd: Have exhausted maximum number of retries for service
Changing password for user fogproject.
New password: Retype new password: Retype new password: Password change aborted.
New password: Password change aborted.
New password: Password change aborted.
passwd: Have exhausted maximum number of retries for service
New password: BAD PASSWORD: The password contains less than 1 uppercase letters
Retype new password: BAD PASSWORD: is too simple
Retype new password: Password change aborted.
New password: Password change aborted.
New password: Password change aborted.
passwd: Have exhausted maximum number of retries for service
Changing password for user fogproject.
New password: Retype new password: Retype new password: Password change aborted.
New password: Password change aborted.
New password: Password change aborted.
passwd: Have exhausted maximum number of retries for service
Changing password for user fogproject.
New password: Retype new password: Retype new password: Password change aborted.
New password: Password change aborted.
New password: Password change aborted.
passwd: Have exhausted maximum number of retries for service
Changing password for user fogproject.
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            • D
              Daniel Miller @TaTa
              last edited by Daniel Miller

              @TaTa The data being pulled in for the password is out of urandom, so it is not implausible that, as the log indicates, a given line may not include a digit or upper case letter. You may be able to run the installer a few more times and get a random password that conforms to the system’s password requirements. You may also be able to create a partial /opt/fog/.fogsettings with strong passwords compliant with your systems password policies. Format and settings are available in the Wiki. I haven’t tested this, but my understanding is that anything not set in .fogsettings is requested by the installer.

              Edit: the setting you are likely interested in is password=.

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              • T
                TaTa @Daniel Miller
                last edited by

                @Daniel-Miller I created the files but it’s still not working. This is a new installation. I don’t think it looks into .fogsettings before creating this new account.

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                • T
                  TaTa
                  last edited by TaTa

                  I no longer getting password too simple. It looks like it’s not accepting the password. I can set password for fogproject manually but the installation does not like this account created beforehand.

                  Changing password for user fogproject.
New password: Retype new password: Retype new password: Password change aborted.
New password: Password change aborted.
New password: Password change aborted.
passwd: Have exhausted maximum number of retries for service
Changing password for user fogproject.
New password: Retype new password: Retype new password: Password change aborted.
New password: Password change aborted.
New password: Password change aborted.
passwd: Have exhausted maximum number of retries for service
Changing password for user fogproject.
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                  • D
                    Daniel Miller @TaTa
                    last edited by

                    @TaTa hmm … weird. You might try using chpasswd instead of passwd. I think that is available in RHEL … maybe by default. If it is, in functions.sh#L1262, change:

                    echo -e "$password\n$password" | passwd $username >>$workingdir/error_logs/fog_error_${version}.log 2>&1

                    to

                    echo -e "$username:$password" | chpasswd >>$workingdir/error_logs/fog_error_${version}.log 2>&1

                    Don’t have a RHEL system handy to test it with, however.

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                    • D
                      Daniel Miller @TaTa
                      last edited by

                      @TaTa Actually, what is the result of getenforce?

                      Was searching around a bit and apparently, SELinux can cause some strange behavior…
                      https://forums.fogproject.org/topic/6926/setting-up-fog-password-fails-on-clean-new-centos-7-install

                      Instructions for setting SELinux to permissive or disabled can be found at https://wiki.fogproject.org/wiki/index.php?title=CentOS_7

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                      • T
                        TaTa @Daniel Miller
                        last edited by TaTa

                        @Daniel-Miller Thank you for your replies. I already set it to permissive. Changing line 1262 toecho -e "$username:$password" | chpasswd >>$workingdir/error_logs/fog_error_${version}.log 2>&1 solved setting up passsword issue for fogproject account.

                        I went to update database schema but getting Database connection unavailable. It looks like mysqld is not starting. In /etc/my.cnf files (I can’t find /etc/mysql/my.cnf), socket is pointing to /var/lib/mysql/mysql.sock. I checked mysql.sock and the file exists.

                        mysql -u root and mysql -u root -p gave me ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)

                        Trying to restart mysql gave me this error: Redirecting to /bin/systemctl restart mysql.service Job for mysqld.service failed because the control process exited with error code. See "systemctl status mysqld.service" and "journalctl -xe" for details.

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                        • D
                          Daniel Miller @TaTa
                          last edited by

                          @TaTa I think your server config file should be at /etc/my.cnf.d/server.cnf.
                          Can you post the output of systemctl status mysqld.service and journalctl -xe?

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                          • T
                            TaTa
                            last edited by TaTa

                            /etc/my.cnf.d/ exists but it contains no files.

                            systemctl status mysqld.service
● mysqld.service - MySQL Server
   Loaded: loaded (/usr/lib/systemd/system/mysqld.service; enabled; vendor preset: disabled)
   Active: activating (start) since Wed 2019-11-13 11:34:24 EST; 3s ago
     Docs: man:mysqld(8)
           http://dev.mysql.com/doc/refman/en/using-systemd.html
  Process: 44776 ExecStartPre=/usr/bin/mysqld_pre_systemd (code=exited, status=0/SUCCESS)
  Control: 44806 (mysqld)
   CGroup: /system.slice/mysqld.service
           ├─44806 /usr/sbin/mysqld --daemonize --pid-file=/var/run/mysqld/mysqld.pid --skip...
           └─44809 /usr/sbin/mysqld --daemonize --pid-file=/var/run/mysqld/mysqld.pid --skip...

Nov 13 11:34:24 fogprodapp01 systemd[1]: Starting MySQL Server...


                            -- Unit mysqld.service has failed.
--
-- The result is failed.
Nov 13 11:35:30 fogprodapp01 systemd[1]: Unit mysqld.service entered failed state.
Nov 13 11:35:30 fogprodapp01 systemd[1]: mysqld.service failed.
Nov 13 11:35:30 fogprodapp01 systemd[1]: mysqld.service holdoff time over, scheduling restart.
Nov 13 11:35:30 fogprodapp01 systemd[1]: Stopped MySQL Server.
-- Subject: Unit mysqld.service has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has finished shutting down.
Nov 13 11:35:30 fogprodapp01 systemd[1]: Starting MySQL Server...
-- Subject: Unit mysqld.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has begun starting up.
Nov 13 11:35:33 fogprodapp01 nrpe[45775]: warning: /etc/hosts.deny, line 13: missing newline or
Nov 13 11:35:34 fogprodapp01 mysqld[45781]: Unable to determine if daemon is running: No such f
Nov 13 11:35:34 fogprodapp01 systemd[1]: mysqld.service: control process exited, code=exited st
Nov 13 11:35:34 fogprodapp01 systemd[1]: Failed to start MySQL Server.
-- Subject: Unit mysqld.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has failed.
--
-- The result is failed.
Nov 13 11:35:34 fogprodapp01 systemd[1]: Unit mysqld.service entered failed state.
Nov 13 11:35:34 fogprodapp01 systemd[1]: mysqld.service failed.
Nov 13 11:35:34 fogprodapp01 systemd[1]: mysqld.service holdoff time over, scheduling restart.
Nov 13 11:35:34 fogprodapp01 systemd[1]: Stopped MySQL Server.
-- Subject: Unit mysqld.service has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has finished shutting down.
Nov 13 11:35:34 fogprodapp01 systemd[1]: Starting MySQL Server...
-- Subject: Unit mysqld.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has begun starting up.
[root@fogprodapp01 my.cnf.d]#
[root@fogprodapp01 my.cnf.d]# clear
[root@fogprodapp01 my.cnf.d]# journalctl -xe
-- Subject: Unit mysqld.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has failed.
--
-- The result is failed.
Nov 13 11:36:00 fogprodapp01 systemd[1]: Unit mysqld.service entered failed state.
Nov 13 11:36:00 fogprodapp01 systemd[1]: mysqld.service failed.
Nov 13 11:36:00 fogprodapp01 systemd[1]: mysqld.service holdoff time over, scheduling restart.
Nov 13 11:36:00 fogprodapp01 systemd[1]: Stopped MySQL Server.
-- Subject: Unit mysqld.service has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has finished shutting down.
Nov 13 11:36:00 fogprodapp01 systemd[1]: Starting MySQL Server...
-- Subject: Unit mysqld.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has begun starting up.
Nov 13 11:36:04 fogprodapp01 mysqld[46228]: Unable to determine if daemon is running: No such f
Nov 13 11:36:04 fogprodapp01 systemd[1]: mysqld.service: control process exited, code=exited st
Nov 13 11:36:04 fogprodapp01 systemd[1]: Failed to start MySQL Server.
-- Subject: Unit mysqld.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has failed.
--
-- The result is failed.
Nov 13 11:36:04 fogprodapp01 systemd[1]: Unit mysqld.service entered failed state.
Nov 13 11:36:04 fogprodapp01 systemd[1]: mysqld.service failed.
Nov 13 11:36:04 fogprodapp01 systemd[1]: mysqld.service holdoff time over, scheduling restart.
Nov 13 11:36:04 fogprodapp01 systemd[1]: Stopped MySQL Server.
-- Subject: Unit mysqld.service has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has finished shutting down.
Nov 13 11:36:04 fogprodapp01 systemd[1]: Starting MySQL Server...
-- Subject: Unit mysqld.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysqld.service has begun starting up.
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                            • S
                              Sebastian Roth Moderator
                              last edited by

                              @TaTa There should be a log file somewhere in /var/log/mysql/error.log or similar. Please take a look to see why it doesn’t seem to properly start.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              T 1 Reply Last reply Reply Quote 0
                              • T
                                TaTa @Sebastian Roth
                                last edited by

                                @Sebastian-Roth Thank you for pointing me to the right direction. It was mysqld.pid file that was missing. I created it and re-ran the installation and reached to the point where it asks to update database schema but getting Schema Update Fail. Unable to update schema. I put in the same password during the installation where it asked “Is the MySQL password blank?”. I’m able to mysql -u root -p and put in that same password.

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                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  @TaTa said in FOG installation errors:

                                  Schema Update Fail. Unable to update schema

                                  Any more information you get about why it fails? Error logs?

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  T 1 Reply Last reply Reply Quote 0
                                  • T
                                    TaTa @Sebastian Roth
                                    last edited by

                                    @Sebastian-Roth No error in mysqld log.

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                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      @TaTa What about Apache und PHP logs?

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                      • D
                                        Daniel Miller
                                        last edited by

                                        You may also have a fog_schema_update_error.log someplace. It looks like schemaupdaterpage.page.php drops that if it encounters an error. I’m not entirely sure where it would drop it, however.

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                                        • T
                                          TaTa @Daniel Miller
                                          last edited by

                                          @Daniel-Miller fog schema update or similar name does not exist in /var/log/fog. Could it be somewhere that I’m not aware of?

                                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @TaTa
                                            last edited by

                                            @TaTa under /var/www/fog

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            T 1 Reply Last reply Reply Quote 0
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