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    Cant create User - Setting up fogproject user..................................Failed!

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    FOG Problems
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    • JunkhackerJ
      Junkhacker Developer
      last edited by

      i’m not sure what went wrong here. I haven’t installed fog on a Buster system yet, but i know others have without issue.

      signature:
      Junkhacker
      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @bigmuddyfoot Please take a look at the logs you find in fogproject/bin/error_logs/ and post the last 10 lines here.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        B 1 Reply Last reply Reply Quote 0
        • B
          bigmuddyfoot @Sebastian Roth
          last edited by

          @Sebastian-Roth
          How do i do that?

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @bigmuddyfoot
            last edited by

            @bigmuddyfoot said in Cant create User - Setting up fogproject user..................................Failed!:

            How do i do that?

            It depends on where the fog installer is, but it would be similar to this.

            tail -20 /root/fogproject/bin/error_logs/foginstall.log

            and assuming you are installing fog 1.5.7

            tail -20 /root/fogproject/bin/error_logs/fog_error_1.5.7.log

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 0
            • L
              LJedi
              last edited by

              @Sebastian-Roth : I too am seeing this issue with Debian 10.2.0 running 1.5.7. Here are my log files for you to take a look at. Let me know what I can do to help troubleshoot. I have also tested the dev-branch with the same result.

              /fogproject/bin# tail -20 /fogproject/bin/error_logs/fog_error                                                _1.5.7.log
              ii  php7.3         7.3.11-1~deb10u1 all          server-side, HTML-embedded scri                                                pting language (metapackage)
              ii  php7.3-bcmath  7.3.11-1~deb10u1 amd64        Bcmath module for PHP
              ii  php7.3-cli     7.3.11-1~deb10u1 amd64        command-line interpreter for th                                                e PHP scripting language
              ii  php7.3-curl    7.3.11-1~deb10u1 amd64        CURL module for PHP
              ii  php7.3-fpm     7.3.11-1~deb10u1 amd64        server-side, HTML-embedded scri                                                pting language (FPM-CGI binary)
              ii  php7.3-gd      7.3.11-1~deb10u1 amd64        GD module for PHP
              ii  php7.3-json    7.3.11-1~deb10u1 amd64        JSON module for PHP
              ii  php7.3-mbstring 7.3.11-1~deb10u1 amd64        MBSTRING module for PHP
              ii  php7.3-mysql   7.3.11-1~deb10u1 amd64        MySQL module for PHP
              ii  php-gettext    1.0.12-0.1   all          transitional dummy package for php-                                                php-gettext
              ii  sysv-rc-conf   0.99-7       all          SysV init runlevel configuration to                                                ol for the terminal
              ii  tar            1.30+dfsg-6  amd64        GNU version of the tar archiving ut                                                ility
              ii  tftpd-hpa      5.2+20150808-1+b1 amd64        HPA's tftp server
              ii  tftp-hpa       5.2+20150808-1+b1 amd64        HPA's tftp client
              ii  unzip          6.0-23+deb10u1 amd64        De-archiver for .zip files
              ii  vsftpd         3.0.3-12     amd64        lightweight, efficient FTP server w                                                ritten for security
              ii  wget           1.20.1-1.1   amd64        retrieves files from the web
              ii  xinetd         1:2.3.15.3-1 amd64        replacement for inetd with many enh                                                ancements
              ii  zlib1g:amd64   1:1.2.11.dfsg-1 amd64        compression library - runtime
              ../lib/common/functions.sh: line 1194: useradd: command not found
              
              
               tail -20 /fogproject/bin/error_logs/foginstal                                                l.log
               * Checking package: php7.3-fpm................................OK
               * Checking package: php7.3-gd.................................OK
               * Checking package: php7.3-json...............................OK
               * Checking package: php7.3-ldap...............................OK
               * Checking package: php7.3-mbstring...........................OK
               * Checking package: php7.3-mysql..............................OK
               * Checking package: php-gettext...............................OK
               * Checking package: sysv-rc-conf..............................OK
               * Checking package: tar.......................................OK
               * Checking package: tftpd-hpa.................................OK
               * Checking package: tftp-hpa..................................OK
               * Checking package: unzip.....................................OK
               * Checking package: vsftpd....................................OK
               * Checking package: wget......................................OK
               * Checking package: xinetd....................................OK
               * Checking package: zlib1g....................................OK
              
               * Configuring services
              
               * Setting up fogproject user..................................Failed!
              
              
              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @LJedi How do you run the installer? sudo ./installfog.sh?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                L 1 Reply Last reply Reply Quote 0
                • L
                  LJedi @Sebastian Roth
                  last edited by

                  @Sebastian-Roth I run it just under the root user. ./installfog.sh

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @LJedi said:

                    I run it just under the root user.

                    Ok, that’s correct then. I think I’ve heard another user who had that issue and found that he needed to add a PATH variable for useradd to be found. On the other hand our daily install testing seems to work great on Debian 10: http://fogtesting.theworkmans.us/

                    I am not saying there is no issue. Just seems like we don’t know what exactly it is yet.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      LJedi @Sebastian Roth
                      last edited by

                      @Sebastian-Roth Thank you Sebastian. Anything I can do to help please let me know. For background, this was a clean install of Debian 10.2 that I did today. Tomorrow, I will be doing another install of Debian 10.2 on a different box. I will let you know what the results are.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @LJedi said:

                        Anything I can do to help please let me know

                        What happens if you simply run useradd in the root command shell?

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        L 1 Reply Last reply Reply Quote 0
                        • L
                          LJedi @Sebastian Roth
                          last edited by LJedi

                          @Sebastian-Roth

                          root@testbebian10:/# useradd
                          bash: useradd: command not found
                          root@testbebian10:/#
                          
                          
                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @LJedi Pretty clear. Try echo PATH and then /sbin/useradd or /usr/sbin/useradd

                            Do you login as root directly or switch user? Which command exactly do you use to switch user?

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            L 1 Reply Last reply Reply Quote 0
                            • L
                              LJedi @Sebastian Roth
                              last edited by

                              @Sebastian-Roth : I log in as my normal user then use the su to switch over to the root user.

                              Here is the results:

                              echo $PATH /sbin/useradd
                              /usr/local/bin:/usr/bin:/bin:/usr/local/games:/usr/games /sbin/useradd
                              
                              echo $PATH /usr/sbin/useradd
                              /usr/local/bin:/usr/bin:/bin:/usr/local/games:/usr/games /usr/sbin/useradd
                              
                              1 Reply Last reply Reply Quote 0
                              • L
                                LJedi
                                last edited by

                                @Sebastian-Roth : I fixed it. I needed to do run su - and that fixed the Path variable that is not set properly. Fog is now installed correctly and the useradd worked great. This is the page that I found that lead me to the fix.
                                https://linuxconfig.org/command-not-found-missing-path-to-sbin-on-debian-gnu-linux

                                Thanks again for your help.

                                1 Reply Last reply Reply Quote 1
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