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    HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images

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    • R
      rocksteve69 @Quazz
      last edited by

      @Quazz

      Now even more confusing is that the image capture of Samsung in a G6 after been in a G5 is now working in other Samsung G6s! I have managed to image 4 laptops so far.

      Not so lucky with the Hynix with the same method. Will attempt a RAW capture.

      Also I have noticed that these new images within FOG are showing as 0 ib size. But there most be data as I have successfully deployed the Samsung image.

      george1421G 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @rocksteve69
        last edited by george1421

        @rocksteve69 I’m wondering if clonezilla would give you the same results. In this idea use fog to image a G5 with the G6 image. Then turn right around without booting into the windows OS grab an image with Clonezilla and see if you can deploy a clonezilla captured image to a G6 with the impacted disk. Does it image at an acceptable rate? This would be a way around the issue until we can better understand the problem.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        R 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @rocksteve69
          last edited by

          @rocksteve69 said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

          Also I have noticed that these new images within FOG are showing as 0 ib size.

          FWIW: This in a way is only a label that is updated on a successful upload. The size is added during the capture process and is only used for display. It has no impact on imaging.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • R
            rocksteve69 @george1421
            last edited by

            @george1421

            Downloading Clonezilla to give it a test.

            Interesting though when I try to capture an image of a G6 with a Hynix it goes through the motion up until Partclone starts takes no data and states capture completed successfully and reboots within a few seconds. No errors reported and reports back that the task is completed to FOG which clears the task.

            Q 1 Reply Last reply Reply Quote 0
            • Q
              Quazz Moderator @rocksteve69
              last edited by

              @rocksteve69 I’ve looked into this a bit more and there’s some people complaining about NVME speeds declining greatly when they update Linux kernel to a version above 4.9 (4.9 being a version that works fine for them)

              So maybe trying an older kernel version can help.

              Of course, the problem you can run into then is that other parts of your system aren’t supported, but it’s worth a try!

              R 2 Replies Last reply Reply Quote 0
              • R
                rocksteve69 @Quazz
                last edited by

                @Quazz

                Excellent, I schedule a down grade of the Kernel and report back my findings.

                Steve

                1 Reply Last reply Reply Quote 0
                • R
                  rocksteve69 @Quazz
                  last edited by

                  @Quazz

                  We have tried version 4.18.11 and it has had no effect. Still the same issues.

                  Q 1 Reply Last reply Reply Quote 0
                  • Q
                    Quazz Moderator @rocksteve69
                    last edited by

                    @rocksteve69 Sorry, can you try Kernel 4.9.11?

                    R 1 Reply Last reply Reply Quote 0
                    • R
                      rocksteve69 @Quazz
                      last edited by

                      @Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

                      Sorry, can you try Kernel 4.9.11?

                      Hi,

                      When I go to the Kernel update list there is no 4.9.11 only 4.9.1

                      Q 1 Reply Last reply Reply Quote 0
                      • Q
                        Quazz Moderator @rocksteve69
                        last edited by

                        @rocksteve69 That’s fine, try that one. As long as it’s before kernel 4.11

                        R 1 Reply Last reply Reply Quote 0
                        • R
                          rocksteve69 @Quazz
                          last edited by

                          @Quazz

                          Unfortunately no difference 😞

                          R 1 Reply Last reply Reply Quote 0
                          • R
                            rocksteve69 @rocksteve69
                            last edited by

                            @rocksteve69

                            I have also attempted to use Clonezilla on the Hynix. I took an image successfully onto a usb drive was able to successfully deploy to a know G6 that failed to image using FOG with a Hynix drive with no issues.

                            Q 1 Reply Last reply Reply Quote 0
                            • Q
                              Quazz Moderator @rocksteve69
                              last edited by

                              @rocksteve69 Which Clonezilla version was this?

                              @Developers Could this be partition alignment related or was that already fixed ages ago? I can’t remember.

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                              • R
                                rocksteve69 @Quazz
                                last edited by

                                @Quazz

                                Version I used was:

                                clonezilla-live-2.6.3-7-amd64

                                Attempting a Samsung version too.

                                Q 2 Replies Last reply Reply Quote 0
                                • Q
                                  Quazz Moderator @rocksteve69
                                  last edited by

                                  @rocksteve69 Thanks!

                                  Looks like that version is running on Linux Kernel 5.2.9-2, potentially including some NVME fixes for certain devices.

                                  I am compiling that kernel, hopefully that’s the only thing needed, because otherwise I am unsure where to start looking.

                                  Will post a link here when it’s done.

                                  1 Reply Last reply Reply Quote 1
                                  • Q
                                    Quazz Moderator @rocksteve69
                                    last edited by

                                    @rocksteve69 https://drive.google.com/open?id=1WLjXQYKDoZCAxF5Gfjeva2O-MLrfQ40N

                                    Copy to /var/www/fog/service/ipxe

                                    Change kernel in WebUI to bzImage529

                                    R 2 Replies Last reply Reply Quote 0
                                    • R
                                      rocksteve69 @Quazz
                                      last edited by

                                      @Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

                                      Copy to /var/www/fog/service/ipxe
                                      Change kernel in WebUI to bzImage529

                                      Excellent, will test and will report back

                                      Cheers again for the help.

                                      1 Reply Last reply Reply Quote 0
                                      • R
                                        rocksteve69 @Quazz
                                        last edited by

                                        @Quazz
                                        Hi

                                        We have attempted the updated bzImage529 and no effect. Same issues. We also started having issues before Partclone starts where intermittently after the ipxe boot it loads the Fog screen, select deploy image, enter creds, select an image and then it hangs at the bzImage529 stuck at 0% and then returns to the Fog screen after 2 minutes.

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                                        • R
                                          rocksteve69
                                          last edited by

                                          Now we appear to have another issue that is effecting every device we attempt to image or capture.

                                          After ipxe into the Fog client, selecting Deploy and then selecting an image we get the following error:

                                          Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(1,0)

                                          We have attempted rolling back the Fog Version to 1.5.7 and the Kernel 4.19.64 and no joy.

                                          Any help would be awesome.

                                          Q 1 Reply Last reply Reply Quote 0
                                          • Q
                                            Quazz Moderator @rocksteve69
                                            last edited by Quazz

                                            @rocksteve69 You may have to increase the ramdisk size in the settings on the WebUI

                                            It’s at TFTP settings (set it to something like 275000)

                                            R 1 Reply Last reply Reply Quote 0
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