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Task Reboot isn't working

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  • B
    barachd
    last edited by Apr 11, 2019, 1:23 PM

    Hi, i have Fog Server (1.5.5 Version) Installed on Ubuntu 16.04
    and i have ubuntu 16.04 Client that I want to capture with the fog, on the client
    (i have version 0.11.16).
    When i schedualed a task i want the machine to force reboot automatically but nothing happanes (also when i try to force restart trough power management), on the client logs i get this error under TaskReboot:

    **------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------

    4/11/2019 3:26 PM Client-Info Client Version: 0.11.16
    4/11/2019 3:26 PM Client-Info Client OS: Linux
    4/11/2019 3:26 PM Client-Info Server Version: 1.5.5
    4/11/2019 3:26 PM Middleware::Response ERROR: Unable to get subsection
    4/11/2019 3:26 PM Middleware::Response ERROR: Object reference not set to an instance of an object**

    Thanks…

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    • F
      Fernando Gietz Developer
      last edited by Apr 11, 2019, 2:39 PM

      Try to reset the encryption data in the web UI.

      B 1 Reply Last reply Apr 12, 2019, 7:21 PM Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Sebastian Roth Apr 11, 2019, 11:54 AM Apr 11, 2019, 5:52 PM

        @barachd Definitely try as suggested by Fernando at first and if it doesn’t help we need more of the log information!

        Edit: Just re-read your post and saw that you have a Linux client. Please read this: https://forums.fogproject.org/topic/13070/client-not-authenticating

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • B
          barachd @Fernando Gietz
          last edited by Apr 12, 2019, 7:21 PM

          @Fernando-Gietz Hi, I couldn’t find it, can you give me the path on the 1.5.5 version menu?

          1 Reply Last reply Reply Quote 0
          • F
            Fernando Gietz Developer
            last edited by Apr 15, 2019, 11:57 AM

            You can reset the encryption data:

            1. Host management page

            Screenshot_2019-04-15 Host Hardware Inventory.png

            1. Group management page:

            Screenshot_2019-04-15 Group Management.png

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Apr 15, 2019, 5:30 PM

              @barachd Have you read my post about there being a bug within the Linux client implementation. See further down in this topic.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
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