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    Issue Imaging HP EliteDesk 800 G3

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    • P
      phishphan
      last edited by

      I am able to capture the image for the HP EliteDesk 800 G3 but when I try to restore it fails to boot. The message I receive is BootDevice Not Found. Please install an operating system on your hard disk. Hard Disk - (3F0)

      I’ve downloaded the latest version of FOG but it hasn’t resolved the issue. Any help would be appreciated.

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @phishphan Allow me a couple more questions:

        • Which version do you mean by the latest - 1.5.4?
        • Is the image set to resizable or non-resizable? Was this changed between capture and restore?
        • What Windows version is this? Properly set in the image settings?
        • Do you get any errors when restoring the image to the machine?

        Please post the contents of d1.fixed_size_partitions, d1.minimum.partitions and d1.partitions which you find in the image directory on your FOG server (usually /images/…).

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 1
        • P
          phishphan
          last edited by phishphan

          @SEBASTIAN ROTH thank you kindly for your reply. Please find the requested information below.

          I am on version 1.5.4

          I currently have the partition set to Singe Disk - Resizeable but I’ve also tried Multiple Part Single Not Resizeable without any success.

          The OS is correctly set to Windows 10

          No errors are received on deploying the image. It simply reboots and comes back to the boot device not found screen.

          Please note that this workstation uses an NVMe SSD. The only change I’ve made in BIOS is to allow LEGACY PXE booting.

          CONTENTS

          d1.fixed_size_partitions
          :1:3

          d1.minimum.partitions
          label: gpt
          label-id: 4251A099-FB23-4AA7-8DE7-0FB9F64FBBD8
          device: /dev/nvme0n1
          unit: sectors
          first-lba: 34
          last-lba: 1000215182

          /dev/nvme0n1p1 : start= 2048, size= 2072576, type=C12A7328-F81F-11D2-BA4B-00A0C93EC93B, uuid=9C48635D-51CD-4F39-94B1-92BE6906A844
          /dev/nvme0n1p2 : start= 2074624, size= 377257624, type=EBD0A0A2-B9E5-4433-87C0-68B6B72699C7, uuid=54FE51CA-67BE-4800-8050-F48BE37C6938
          /dev/nvme0n1p3 : start= 999951024, size= 262144, type=E3C9E316-0B5C-4DB8-817D-F92DF00215AE, uuid=434727C3-71FF-4950-898F-F6AAC7DDEA69

          d1.partitions
          label: gpt
          label-id: 4251A099-FB23-4AA7-8DE7-0FB9F64FBBD8
          device: /dev/nvme0n1
          unit: sectors
          first-lba: 34
          last-lba: 1000215182

          /dev/nvme0n1p1 : start= 2048, size= 2072576, type=C12A7328-F81F-11D2-BA4B-00A0C93EC93B, uuid=9C48635D-51CD-4F39-94B1-92BE6906A844
          /dev/nvme0n1p2 : start= 2074624, size= 997876400, type=EBD0A0A2-B9E5-4433-87C0-68B6B72699C7, uuid=54FE51CA-67BE-4800-8050-F48BE37C6938
          /dev/nvme0n1p3 : start= 999951024, size= 262144, type=E3C9E316-0B5C-4DB8-817D-F92DF00215AE, uuid=434727C3-71FF-4950-898F-F6AAC7DDEA69

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          • S
            Sebastian Roth Moderator
            last edited by

            @phishphan said in Issue Imaging HP EliteDesk 800 G3:

            I currently have the partition set to Singe Disk - Resizeable but I’ve also tried Multiple Part Single Not Resizeable without any success.

            When switching to non-resize, did you re-capture the image from your master machine? You need to!

            Your partition layout is preventing FOG from being able to properly resize as the third partitions seems to be the recovery part which we don’t want to move as it could break recovery.

            Are you saying that you deploy the image to the very same machine or is it another one from the same model? Compared all BIOS settings? Same BIOS firmware version?

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            P 1 Reply Last reply Reply Quote 0
            • P
              phishphan @Sebastian Roth
              last edited by

              @sebastian-roth

              Here’s what I’ve found. I recaptured the image from the master. I was able to re-image the master machine with the capture and it worked. Then I tried a totally different computer and it didn’t work. These are all factory new HP’s out of the box.

              Now, something I noticed different in the BIOS. On the machine that is working I have a boot option under UEFI that says M.2 Windows Boot Manager which does not exist on the machines that I’m attempting to image. I’m still getting the operating system not found on those.

              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @phishphan
                last edited by Wayne Workman

                @phishphan said in Issue Imaging HP EliteDesk 800 G3:

                On the machine that is working I have a boot option under UEFI that says M.2 Windows Boot Manager which does not exist on the machines that I’m attempting to image. I’m still getting the operating system not found on those.

                This is interesting. What do you mean the other does not have this setting? Is it simply not available to choose, or is it there but not enabled? Can you post a photo?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                P 1 Reply Last reply Reply Quote 1
                • P
                  phishphan @Wayne Workman
                  last edited by

                  @wayne-workman

                  Recent development. I pulled a master image from a different computer and tried that. I’ve had one successful deployment. Going to test another on Monday. Will update then. Thanks!

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                  • Wayne WorkmanW
                    Wayne Workman @phishphan
                    last edited by

                    @phishphan Well that’s a pretty good sign. Hope it works out.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      phishphan @Wayne Workman
                      last edited by

                      @Wayne-Workman

                      Tried a totally different, but exactly the same, box and the master image worked for capturing and deploying. Very strange but whatever. I’ll take it.

                      Thanks!

                      1 Reply Last reply Reply Quote 0
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