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    Dell Precision Tower 5820 - FlexBay MiniSAS PCIe NVMe SSD not recognized

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    • M
      matijn
      last edited by

      Sticky, also Dell Optiplex 5820.
      2x Front PCIe FlexBay, 512GB Hynix M.2 PCIe NVMe Class 40 SSD )

      Any progress on the kernel?

      1 Reply Last reply Reply Quote 0
      • B
        bright23
        last edited by

        I tested 4.18.3 also, no joy.

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by

          @bright23 I guess @george1421 is on holiday leave at the moment as I have not heard from him in the past days. He’s been doing a brilliant job debugging this issue and I don’t think it’s wise if I get into this. Let’s hope he’s coming back soon.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @Sebastian Roth
            last edited by

            @Sebastian-Roth I paused debugging on this issue. It appears that something changed in the linux kernel between 4.13.9 and 4.15.2 to causes these flex bays to not init correctly. Without having one of these systems in my hands its hard to debug exactly what is going on. I’m sure they moved some of the core code to an independent module.

            The only thing I can think of to get by this issue immediately is to rebuild the inits and set the minimum kernel level to 4.13 to allow the 4.13.x kernels I built to use the current inits. Its not a nice answer, but until I happen to order one of these systems its hard to see what is actually going on.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              @george1421 said in Dell Precision Tower 5820 - FlexBay MiniSAS PCIe NVMe SSD not recognized:

              until I happen to order one of these systems its hard to see what is actually going on.

              Either that or @bright23 you are getting into kernel compiling and debugging the issue with our help. Are you keen to?

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @Sebastian Roth
                last edited by

                @Sebastian-Roth said in Dell Precision Tower 5820 - FlexBay MiniSAS PCIe NVMe SSD not recognized:

                Either that or @bright23 you are getting into kernel compiling and debugging the issue with our help. Are you keen to?

                I still have my kernel build environment setup if something needs to be compiled. I can grab the latest linux kernel and rebuild it in the AM if needed.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 0
                • M
                  matijn
                  last edited by matijn

                  @hlalex FOG seems to work when NVMe’s not plugged in ODD sata ports / Dell 8520.

                  0_1538635426090_dell-5820-sata-ports.jpg

                  N I C E

                  george1421G 1 Reply Last reply Reply Quote 1
                  • george1421G
                    george1421 Moderator @matijn
                    last edited by

                    @matijn Thank you for providing feedback on this issue, since it has been driving us crazy not having the hardware on hand.

                    Just so I understand the picture here. FOG Images OK when connected to the sata ports as listed in the picture? Again for clarity the picture above shows a working solution?

                    I take it the ODD sata ports are the special new data ports? From within windows, can you tell what hardware ID is associated with those ODD ports? I feel that the linux kernel is missing a needed driver, but we can’t seem to identify it.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    M 2 Replies Last reply Reply Quote 0
                    • M
                      matijn @george1421
                      last edited by matijn

                      @george1421
                      What I understand, out of dell 5820 owners manual:
                      https://topics-cdn.dell.com/pdf/precision-5820-workstation_owners-manual2_en-us.pdf

                      ODD is Optical Disk Drive. Maybe wrong assembly.
                      I can confirm, capture and deploy task, no issue. OK.
                      I will update this on the hardware id question…

                      1 Reply Last reply Reply Quote 1
                      • Q
                        Quazz Moderator
                        last edited by

                        Because they’re marked as ODD, they might be on a different controller altogether and possibly with more limited functionality too.

                        1 Reply Last reply Reply Quote 1
                        • H
                          hlalex
                          last edited by

                          @matijn I actually did not have issues with the ODD ports (when used with 2.5 SSDs), they connect the two SATA ports on our 5820s. The two FlexBay ports are connected to PCIE0 and PCIE1, which are a mini-sas type connector (pic below). I can’t remember if I tried moving the flexbay NVMe to the standard hot swap bays, but I don’t believe I did.

                          0_1538759332606_PCIE ports.jpg

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @hlalex
                            last edited by

                            @hlalex This is all great info guys. Thank you.

                            Its hard without having the hardware in hand for the developers to find out what’s missing. Seeing is better than trying to imagine what things look like.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            H 1 Reply Last reply Reply Quote 0
                            • M
                              matijn @george1421
                              last edited by matijn

                              @george14210_1539003756774_hardware-id-5820.jpg

                              1 Reply Last reply Reply Quote 0
                              • H
                                hlalex @george1421
                                last edited by

                                @george1421 I got another system with the flex bay adapter via mini-sas port (Precision 7820). I was able to persuade the owner of said system to let me borrow the flex bay adapter for testing Fog. I now have a 5820 installed with the flex bay if you have any tests you would like to run

                                george1421G 1 Reply Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @hlalex
                                  last edited by

                                  @hlalex So how does this flex bay adapter interface with the mobo? Is it via the connectors mentioned below?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  H 1 Reply Last reply Reply Quote 0
                                  • H
                                    hlalex @george1421
                                    last edited by hlalex

                                    @george1421 Ok, so the NVMe drive fits into a proprietary carrier, which then slides into a 3.5" SAS adapter (pics below). That slides into one of the two top hot swap bays on the 5820. The backplane on those bays connects to the MoBo via mini-SAS headers that Dell labels PCIe0 & PCIe1 (previous post).
                                    EDIT: Forgot to mention, Windows recognizes the disk as @Matijn posted (PC400 NVMe SK hynix…). Not sure where to look for information on the actual hardware connection. Also, If i plug the 3.5" adapter into one of the bottom hotswap ports (SATA/SAS MoBo connection) it is not recognized at all.
                                    0_1539954892990_IMG_20180808_153626.jpg 0_1539954937304_IMG_20180808_153651.jpg

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @hlalex
                                      last edited by

                                      @hlalex Those pictures are very helpful. I still have the question on how does this carrier connect into the motherboard or is it via a sas riser card?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      H 1 Reply Last reply Reply Quote 0
                                      • H
                                        hlalex @george1421
                                        last edited by hlalex

                                        @george1421 It connects directly to the MoBo beside the CPU slot, I posted a pic of the PCIE headers ~7 posts back.

                                        0_1539963218113_IMG_20181019_112104839.jpg

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @hlalex
                                          last edited by george1421

                                          @hlalex ok thank you for the clarity. Between your pictures and a few Dell youtube videos I understand how everything plugs in.

                                          I’ve been trying to think of a solution to get us where we need to be. I’m wondering if you have time, can you install fedora 28 on that workstation? Then upgrade the kernel to 4.18.x if its not already there? https://fedoraproject.org/wiki/Kernel

                                          If this works with fedora 28 and linux kernel 4.18.x then maybe we can reverse engineer what is missing. We’ll need you to run the same collection scripts you had before because that collected exactly what we needed. If it works the only additional output would be a lsmod command to find out what modules were currently loaded.

                                          If you did not want to write to the nvme disks, installing fedora on a sata disk would also work as long as the nvme tray disk is installed and detected by the OS.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          M 1 Reply Last reply Reply Quote 0
                                          • M
                                            matijn @george1421
                                            last edited by matijn

                                            This post is deleted!
                                            george1421G 1 Reply Last reply Reply Quote 0
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