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FOG Interface Completely Unresponsive

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FOG Problems
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  • J
    Joe Gill
    last edited by Jun 7, 2018, 6:14 PM

    @george1421

    After re-uninstalling PHP and reinstalling FOG to try and correct some lag issues and unresponsive interface, FOG php interface is completely not working. I have tried creating a php info page and running that and that does not run.

    Any suggestions are helpful.

    1 Reply Last reply Reply Quote 0
    • J
      Joe Gill
      last edited by Jun 7, 2018, 6:30 PM

      So I have gotten the PHP interface back up and running. To get this back online, I had to run the 1.5.1 version of FOG. The interface was up long enough for me to log in and then it bombed out and is now un-responsive again.

      1 Reply Last reply Reply Quote 0
      • G
        george1421 Moderator
        last edited by Jun 7, 2018, 6:38 PM

        Interesting, you are back on 1.5.1 now and performance still is bad?

        Lets take it back to 1.5.4, then we are going to shut off php-fpm to see if that is causing an issue for some reason.

        Again for clarity, what do you have set for fog client check in interval?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • G
          george1421 Moderator
          last edited by Jun 7, 2018, 6:42 PM

          Once you are back on 1.5.4, then navigate to /etc/apache2

          Then we need to search for the php handler, so key in the following line
          grep -R -e "127.0.0.1:9000" *

          You should see the file where this line exists.
          Now edit that file and search for
          and move the comment from this

          #SetHandler application/x-httpd-php
          SetHandler "proxy:fcgi://127.0.0.1:9000"
          

          to this

          SetHandler application/x-httpd-php
          #SetHandler "proxy:fcgi://127.0.0.1:9000"
          

          Save and exit your text editor
          Then restart apache
          run the info.php url I mentioned in the other thread. Now your setting should look like this:
          0_1528396953283_php-apache.png

          See if that reacts any differently.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          J 1 Reply Last reply Jun 7, 2018, 7:14 PM Reply Quote 0
          • J
            Joe Gill @george1421
            last edited by Jun 7, 2018, 7:14 PM

            @george1421

            So… I after re-install things were still not happy. I got things back up to 1.5.4 and checked out the SetHandler settings. In Sites-Available, the setting was not commented out. In Sites-Enabled, it was commented out. As soon as I did that and re-started Apache, things came back up. I then checked the setting for FOG Client Check In Interval and it was set to 60. I upped that to 300.

            Note - As soon as I restarted Apache, I had a multicast session that was stuck in tasking before all of this happend. That task took off and began imaging. So far so good!

            J 1 Reply Last reply Jun 7, 2018, 7:15 PM Reply Quote 0
            • J
              Joe Gill @Joe Gill
              last edited by Jun 7, 2018, 7:15 PM

              As soon as I commented out the setting in SItes-Available, things worked.

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              • J
                Joe Gill
                last edited by Jun 7, 2018, 7:18 PM

                @george1421

                I have several tasks I will be running this afternoon. I will report back as to whether this fixed things. Previously, the issue would come back and haunt me after more than one multitask session.

                Thank you for the help!!!

                G 1 Reply Last reply Jun 7, 2018, 8:35 PM Reply Quote 0
                • G
                  george1421 Moderator @Joe Gill
                  last edited by Jun 7, 2018, 8:35 PM

                  @joe-gill Is your fog server debian based?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  J 1 Reply Last reply Jun 7, 2018, 9:00 PM Reply Quote 0
                  • J
                    Joe Gill @george1421
                    last edited by Joe Gill Jun 7, 2018, 3:01 PM Jun 7, 2018, 9:00 PM

                    @george1421
                    It is Debian 9.4.

                    And so far everything is working just fine since the change. I’ll let you know as time goes. But so far so good!

                    Thanks again!

                    G 1 Reply Last reply Jun 7, 2018, 9:15 PM Reply Quote 0
                    • G
                      george1421 Moderator @Joe Gill
                      last edited by Jun 7, 2018, 9:15 PM

                      @joe-gill so you disabled php-fpm and its OK? In the other thread the OP there has sluggish responses, but php-fpm was not enabled on his system and he had Debian 9.4 installed. Once I turned it on, then his web ui started responding normally.

                      If its working for you now, then we’ll just hold off making any changes.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      J 1 Reply Last reply Jun 7, 2018, 9:24 PM Reply Quote 0
                      • J
                        Joe Gill @george1421
                        last edited by Jun 7, 2018, 9:24 PM

                        @george1421
                        Yes php-fpm is off currently. I am going to leave it that way for a bit. I may play with it more later this Summer but for now I’m leaving it turned off.

                        What would happen with mine, when php-fpm was turned on, was it would appear to be working OK and then bomb out when I ran a multitask session. Most of the time, if I ran a single task here and there, things would be OK. As soon as I threw something that was memory intensive, things would crash.

                        Glad we’re up and going again. I imaged two labs and didn’t have any problems with FOG.

                        G 1 Reply Last reply Jun 7, 2018, 9:26 PM Reply Quote 0
                        • G
                          george1421 Moderator @Joe Gill
                          last edited by Jun 7, 2018, 9:26 PM

                          @joe-gill Ah OK, when you get back to it, we may need to up the memory settings in php-fpm since the php.ini settings are ignored by php-fpm. Understand we are still tuning the php-fpm settings. We need real world feedback to get the most appropriate settings for everyone.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          J 1 Reply Last reply Jun 7, 2018, 9:27 PM Reply Quote 1
                          • J
                            Joe Gill @george1421
                            last edited by Jun 7, 2018, 9:27 PM

                            @george1421
                            As always, I appreciate the help! I am happy to help out where I can.

                            1 Reply Last reply Reply Quote 0
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