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    not able to download new kernel

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    • S
      Sebastian Roth Moderator
      last edited by

      @Bigredcherokee Ok, settings look right on first sight. I really wonder why we see the empty Host string in the error output! As well I noticed the banner “Rebranding” in the screenshot. Possibly you are using a modified version of FOG? When was this server installed? Did you install it? Modifications?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        Bigredcherokee @Sebastian Roth
        last edited by

        @sebastian-roth Its a default fog install. Just installed it about 7 months ago. We had to upgrade the hardware and I restored the database and uploaded my host. I just finished upgrading to Ubuntu 17.10 last night hoping this would help but it didn’t.

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        • S
          Sebastian Roth Moderator
          last edited by Sebastian Roth

          @Bigredcherokee Hope you don’t mind all the questions. I just try to get the picture. So you’re saying the issue started when you moved a working installation (FOG DB and images) to the new server? So you did a full mysql dump and restored that on the new system?

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            Bigredcherokee @Sebastian Roth
            last edited by

            @sebastian-roth Sebastian no worries on the questions. Actually I just found the issue. We are working on a Windows 10 deployment and they are having problems PXE Booting the new Dell workstations. So to fix the issue I was going to update the PXE kernel. Server been working fine. Think a reinstall would help?

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            • S
              Sebastian Roth Moderator
              last edited by

              @bigredcherokee said in not able to download new kernel:

              Actually I just found the issue.

              What do you mean by that??

              From the other things you say I have a feeling that you mix up the wording. The kernel update in the FOG web UI does update the FOS Linux kernel. This is not the iPXE binary (I wouldn’t call this a kernel).

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                Bigredcherokee @Sebastian Roth
                last edited by

                @sebastian-roth Its under main menu Kernel update. Also note after updating to 17.10 Ubuntu I just ran the fog installer again and no change.

                https://ibb.co/hGPjbS

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                • S
                  Sebastian Roth Moderator
                  last edited by

                  @bigredcherokee said in not able to download new kernel:

                  Its under main menu Kernel update

                  Yeah, but this has nothing to do with (i)PXE! Sorry, I just don’t get what you said about PXE booting Dell workstation issues and what it has to do with updateing the Linux kernel over the FOG web UI.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    Bigredcherokee @Sebastian Roth
                    last edited by

                    @sebastian-roth We have new workstations that will not boot from fog PXE correctly; so I was reading about the Kernel under Fog Configurations --> main --> kernel and it states “This section allows you to update the Linux kernel which is used to boot the client computers. In FOG, this kernel holds all the drivers for the client computer, so if you are unable to boot a client you may wish to update to a newer kernel which may have more drivers built in.”

                    With all due respect I’m not trying to be an a**, but just need to figure out why it will not download the latest one.

                    From my last image upload it’s now showing “Unable to contact server” before it was giving that error I originally posted.

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                    • B
                      Bigredcherokee
                      last edited by

                      Well the tech that was trying to image a machine ran me down a rabbit trail. He didn’t have the computer on the correct network. However I’m still having a problem downloading new kernel bzimage.

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @Bigredcherokee
                        last edited by

                        @bigredcherokee said in not able to download new kernel:

                        Well the tech that was trying to image a machine ran me down a rabbit trail.

                        Been there, done that. This is totally off topic - but I would recommend publishing a topology map for your technicians - IP ranges of subnets, gateway addresses, port -> subnet mappings, and any other ‘tribal’ information. A little knowledge-share upfront goes a really long way towards preventing little problems.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

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                        • S
                          Sebastian Roth Moderator
                          last edited by

                          @Bigredcherokee You still have the issue that you cannot update the kernel, right?

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            Bigredcherokee @Wayne Workman
                            last edited by

                            @Wayne-Workman

                            Fog version 1.5.5

                            Fog Server Ubuntu 17.10 artful

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by

                              @Bigredcherokee And still having the issue?

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • B
                                Bigredcherokee @Sebastian Roth
                                last edited by

                                @Sebastian-Roth yes. Still not able to update them. Although I just check and I have the latest. All imaging going fine. Just can’t figure out why I get that ftp error.

                                I get transfer failed

                                Type: 1024, File: /var/www/fog/lib/fog/fogftp.class.php, Line: 219, Message: FTP connection failed, Host: , Username: fog

                                george1421G 1 Reply Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @Bigredcherokee
                                  last edited by

                                  @Bigredcherokee Have you ever touched the linux user fog account or changed/reset its password? I’m not talking about the default webui admin of fog, but instead the linux service account called fog?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  B 1 Reply Last reply Reply Quote 0
                                  • B
                                    Bigredcherokee @george1421
                                    last edited by

                                    @george1421 Not sure I’m not the only one that gets into this machine. let me ask.

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @Bigredcherokee
                                      last edited by

                                      @Bigredcherokee I have seen people in the past “think” they can use this account for system administration, they install FOG and the installer takes over this account and gives it a new password. The admin then resets the password on the fog account that’s where things usually go sideways. FOG will throw a similar error to what you last posted when this happens.

                                      You will also see a similar error when you try to capture an image. Right at the end of the capture it will fail with an error about unable to update the fog database. That is an indication that the fog service account’s password has changed.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      1 Reply Last reply Reply Quote 0
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