not able to download new kernel

[Bigredcherokee]

@Wayne-Workman

Fog version 1.5.5

Fog Server Ubuntu 17.10 artful

[Sebastian Roth]

@Bigredcherokee And still having the issue?

[Bigredcherokee]

@Sebastian-Roth yes. Still not able to update them. Although I just check and I have the latest. All imaging going fine. Just can’t figure out why I get that ftp error.

I get transfer failed

Type: 1024, File: /var/www/fog/lib/fog/fogftp.class.php, Line: 219, Message: FTP connection failed, Host: , Username: fog

[george1421]

@Bigredcherokee Have you ever touched the linux user fog account or changed/reset its password? I’m not talking about the default webui admin of fog, but instead the linux service account called fog?

[Bigredcherokee]

@george1421 Not sure I’m not the only one that gets into this machine. let me ask.

[george1421]

@Bigredcherokee I have seen people in the past “think” they can use this account for system administration, they install FOG and the installer takes over this account and gives it a new password. The admin then resets the password on the fog account that’s where things usually go sideways. FOG will throw a similar error to what you last posted when this happens.

You will also see a similar error when you try to capture an image. Right at the end of the capture it will fail with an error about unable to update the fog database. That is an indication that the fog service account’s password has changed.