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Error message when attempting to access fog

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FOG Problems
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  • K
    kjoslin
    last edited by Jan 22, 2018, 3:47 PM

    0_1516635871122_fog.PNG

    The last few days, When i attempt to access my fog server via the management console…I receive this message. I’am unsure what to do at this point. Any direction anyone could point me in would be greatly appreciated!

    Thanks in Advance!

    1 Reply Last reply Reply Quote 0
    • C
      cml Moderator
      last edited by Jan 22, 2018, 5:07 PM

      Is mysql running? You can typically check by running service mysqld status

      If so, can you log into mysql using the credentials in config.class.php?

      Grep your credentials with:grep DATABASE /var/www/html/fog/lib/fog/config.class.php

      root@Fed-Fog:~# grep DATABASE /var/www/html/fog/lib/fog/config.class.php
              define('DATABASE_TYPE', 'mysql'); // mysql or oracle
              define('DATABASE_HOST', 'localhost');
              define('DATABASE_NAME', 'fog');
              define('DATABASE_USERNAME', 'fog');
              define('DATABASE_PASSWORD', "password");
      

      Test your connection with:mysql -u fog -p

      root@Fed-Fog:~# mysql -u fog -p
      Enter password:
      Welcome to the MariaDB monitor.  Commands end with ; or \g.
      Your MySQL connection id is 10385683
      Server version: 5.5.50-0+deb8u1 (Debian)
      
      Copyright (c) 2000, 2015, Oracle, MariaDB Corporation Ab and others.
      
      Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
      
      MySQL [(none)]>
      
      1 Reply Last reply Reply Quote 1
      • W
        Wayne Workman
        last edited by Jan 22, 2018, 6:32 PM

        I’m betting on a full base partition.
        Please post the output of df -h
        Please do not skip the command and say you have lots of space; many people have claimed this in the past only to later find out their base partition was full.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        K 1 Reply Last reply Jan 22, 2018, 6:45 PM Reply Quote 0
        • K
          kjoslin @Wayne Workman
          last edited by Jan 22, 2018, 6:45 PM

          @wayne-workman 0_1516646673572_stats.JPG

          T 1 Reply Last reply Jan 22, 2018, 6:46 PM Reply Quote 0
          • T
            Tom Elliott @kjoslin
            last edited by Tom Elliott Jan 22, 2018, 12:47 PM Jan 22, 2018, 6:46 PM

            @kjoslin Your / partition is full.

            If i had to guess, it’s due to /boot

            Mind running:

            cd /
            du -ah /boot
            

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            K 1 Reply Last reply Jan 22, 2018, 6:49 PM Reply Quote 0
            • K
              kjoslin @Tom Elliott
              last edited by Jan 22, 2018, 6:49 PM

              @tom-elliott I ran that command and it populated a ton of stuff…

              T 1 Reply Last reply Jan 22, 2018, 6:50 PM Reply Quote 0
              • T
                Tom Elliott @kjoslin
                last edited by Jan 22, 2018, 6:50 PM

                @kjoslin I just need the last line it should show something like:

                48M /boot
                

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                K 1 Reply Last reply Jan 22, 2018, 6:53 PM Reply Quote 0
                • K
                  kjoslin @Tom Elliott
                  last edited by Jan 22, 2018, 6:53 PM

                  @tom-elliott 441M /boot

                  1 Reply Last reply Reply Quote 0
                  • T
                    Tom Elliott
                    last edited by Jan 22, 2018, 6:55 PM

                    I’d also recommend following the information here.

                    Which should help you remove the extra kernels.

                    With the information you’ve given us however, it appears your total disk space is about 150GB?

                    Did you have a mount for /images? Your disk space is completely used up currently. This means mysql can’t write the lock files to actually initiate itself, and cannot perform and updates to the database. This is why you’re seeing the message.

                    I’d also take a look in your /images folder and remove any images you do not need anymore to help you out a little bit.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    K 1 Reply Last reply Jan 22, 2018, 7:03 PM Reply Quote 1
                    • K
                      kjoslin @Tom Elliott
                      last edited by Jan 22, 2018, 7:03 PM

                      @tom-elliott 150GB is correct.

                      I do have images that I can remove. Do you have a how-to for this as well?

                      W 1 Reply Last reply Jan 22, 2018, 7:51 PM Reply Quote 0
                      • W
                        Wayne Workman @kjoslin
                        last edited by Wayne Workman Jan 22, 2018, 1:52 PM Jan 22, 2018, 7:51 PM

                        @kjoslin This happened because your images are being stored on the base partition, rather than their own partition - and you filled up the server with probably an image capture. While we can help you get this going - without taking preventative measures, this problem will simply happen again.

                        We have some tutorials showing ‘generic’ good practices for setting up FOG and how to do partitioning. Both of these tutorials have videos showing the partitioning:
                        https://wiki.fogproject.org/wiki/index.php?title=Debian_8
                        https://wiki.fogproject.org/wiki/index.php?title=CentOS_7

                        Here also is a tutorial detailing how to migrate from an old server to a new one:
                        https://wiki.fogproject.org/wiki/index.php?title=Migrate_FOG

                        Of course, helping you build a new server and migrate is off topic in this thread, so if you wanted help with that please create a new thread with an appropriate title.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

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