Snapins stuck in "Checked In" and auto domain join won't work



  • I created a new Fog server at a different site. I was able to successfully manually migrate all my images but I set up everything else from scratch. I did it the exact same way that I did on the original server but I can’t get any of the post image tasks to work. The machines won’t automatically join the domain like they do on the old server and none of the snapins will deploy. The snapin’s stay in a state called “Checked In”. Can anyone help?

    Running Version 1.4.4
    SVN Revision: 6077

    OS: Ubuntu Server 17.10 (GNU/Linux 4.13.0-16-generic x86_64)



  • @sebastian-roth I never had the option to reset encryption on this host and it wasn’t working for all hosts.


  • Developer

    @kafluke Sure rebuilding worked but there was no need to! See my last message on how to fix this next time you see this.



  • I rebuilt the whole server from scratch and didn’t do any importing from the other server and everything seams to be working as designed.


  • Developer

    @kafluke In the WebUI go to this host’s settings an click the button “Reset Encryption Data”…



  • Here’s just the last page or so. Anything sticking out?

    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 1:49 PM Client-Info Client Version: 0.11.12
     12/15/2017 1:49 PM Client-Info Client OS:      Windows
     12/15/2017 1:49 PM Client-Info Server Version: 1.4.4
     12/15/2017 1:49 PM Middleware::Response ERROR: Unable to get subsection
     12/15/2017 1:49 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 1:49 PM Client-Info Client Version: 0.11.12
     12/15/2017 1:49 PM Client-Info Client OS:      Windows
     12/15/2017 1:49 PM Client-Info Server Version: 1.4.4
     12/15/2017 1:49 PM Middleware::Response ERROR: Unable to get subsection
     12/15/2017 1:49 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 1:49 PM Client-Info Client Version: 0.11.12
     12/15/2017 1:49 PM Client-Info Client OS:      Windows
     12/15/2017 1:49 PM Client-Info Server Version: 1.4.4
     12/15/2017 1:49 PM Middleware::Response ERROR: Unable to get subsection
     12/15/2017 1:49 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 1:49 PM Client-Info Client Version: 0.11.12
     12/15/2017 1:49 PM Client-Info Client OS:      Windows
     12/15/2017 1:49 PM Client-Info Server Version: 1.4.4
     12/15/2017 1:49 PM Middleware::Response ERROR: Unable to get subsection
     12/15/2017 1:49 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
     12/15/2017 1:49 PM Service Sleeping for 86 seconds
     12/15/2017 1:51 PM Middleware::Communication URL: http://192.168.0.75/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     12/15/2017 1:51 PM Middleware::Response Success
     12/15/2017 1:51 PM Middleware::Communication URL: http://192.168.0.75/fog/management/index.php?sub=requestClientInfo&mac=00:09:0F:AA:00:01|14:B3:1F:12:99:F1|F8:59:71:06:BB:25|F8:59:71:06:BB:26|FA:59:71:06:BB:25|00:09:0F:FE:00:01|F8:59:71:06:BB:29||00:00:00:00:00:00:00:E0&newService&json
     12/15/2017 1:51 PM Middleware::Authentication Waiting for authentication timeout to pass
     12/15/2017 1:51 PM Controller Stop
     12/15/2017 1:51 PM Service Stop requested
     12/15/2017 1:51 PM Middleware::Authentication ERROR: Could not authenticate
     12/15/2017 1:51 PM Middleware::Authentication ERROR: Thread was being aborted.
     12/15/2017 1:51 PM Middleware::Communication ERROR: Could not contact FOG server
     12/15/2017 1:51 PM Middleware::Communication ERROR: Thread was being aborted.
     12/15/2017 1:51 PM Service ERROR: Unable to get cycle data
     12/15/2017 1:51 PM Service ERROR: Thread was being aborted.
     12/15/2017 1:51 PM Bus Emmiting message on channel: Status
     12/15/2017 3:51 PM Main Overriding exception handling
     12/15/2017 3:51 PM Main Bootstrapping Zazzles
     12/15/2017 3:51 PM Controller Initialize
     12/15/2017 3:51 PM Controller Start
    
     12/15/2017 3:51 PM Service Starting service
     12/15/2017 3:51 PM Bus Became bus server
     12/15/2017 3:51 PM Bus Emmiting message on channel: Status
     12/15/2017 3:51 PM Service Invoking early JIT compilation on needed binaries
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 3:51 PM Client-Info Version: 0.11.12
     12/15/2017 3:51 PM Client-Info OS:      Windows
     12/15/2017 3:51 PM Middleware::Authentication Waiting for authentication timeout to pass
     12/15/2017 3:51 PM Middleware::Communication Download: http://192.168.0.75/fog/management/other/ssl/srvpublic.crt
     12/15/2017 3:51 PM Data::RSA FOG Server CA cert found
     12/15/2017 3:51 PM Middleware::Authentication Cert OK
     12/15/2017 3:51 PM Middleware::Authentication ERROR: Could not get security token
     12/15/2017 3:51 PM Middleware::Authentication ERROR: Could not find file 'C:\Program Files (x86)\FOG\token.dat'.
     12/15/2017 3:51 PM Middleware::Communication POST URL: http://192.168.0.75/fog/management/index.php?sub=requestClientInfo&authorize&newService
     12/15/2017 3:51 PM Middleware::Response Failed to decrypt data
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 3:51 PM Client-Info Version: 0.11.12
     12/15/2017 3:51 PM Client-Info OS:      Windows
     12/15/2017 3:51 PM Middleware::Authentication Waiting for authentication timeout to pass
     12/15/2017 3:53 PM Middleware::Communication Download: http://192.168.0.75/fog/management/other/ssl/srvpublic.crt
     12/15/2017 3:53 PM Data::RSA FOG Server CA cert found
     12/15/2017 3:53 PM Middleware::Authentication Cert OK
     12/15/2017 3:53 PM Middleware::Authentication ERROR: Could not get security token
     12/15/2017 3:53 PM Middleware::Authentication ERROR: Could not find file 'C:\Program Files (x86)\FOG\token.dat'.
     12/15/2017 3:53 PM Middleware::Communication POST URL: http://192.168.0.75/fog/management/index.php?sub=requestClientInfo&authorize&newService
     12/15/2017 3:53 PM Middleware::Response Failed to decrypt data
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 3:53 PM Client-Info Version: 0.11.12
     12/15/2017 3:53 PM Client-Info OS:      Windows
     12/15/2017 3:53 PM Middleware::Authentication Waiting for authentication timeout to pass
     12/15/2017 3:55 PM Middleware::Communication Download: http://192.168.0.75/fog/management/other/ssl/srvpublic.crt
     12/15/2017 3:55 PM Data::RSA FOG Server CA cert found
     12/15/2017 3:55 PM Middleware::Authentication Cert OK
     12/15/2017 3:55 PM Middleware::Authentication ERROR: Could not get security token
     12/15/2017 3:55 PM Middleware::Authentication ERROR: Could not find file 'C:\Program Files (x86)\FOG\token.dat'.
     12/15/2017 3:55 PM Middleware::Communication POST URL: http://192.168.0.75/fog/management/index.php?sub=requestClientInfo&authorize&newService
     12/15/2017 3:55 PM Middleware::Response Failed to decrypt data
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     12/15/2017 3:55 PM Client-Info Version: 0.11.12
     12/15/2017 3:55 PM Client-Info OS:      Windows
     12/15/2017 3:55 PM Middleware::Authentication Waiting for authentication timeout to pass
    


  • @kafluke fog.log is found at C:\



  • I’ve checked, double checked and triple checked to make sure the fog client is running. It’s there. I know that it’s communicating with the server also because when I installed the fog client it put the machine in the pending host list. The only way it could have found that host is if the fog servers was running correctly. Where can I find the fog.log? I see fogsnapinrep.log and fosnapinhash.log.



  • Sounds like an issue with the FOG client?

    Check to see if the FOGService is running. Then toggle it off/on. It should resume working. If not, check the fog.log.


 

329
Online

41.6k
Users

12.1k
Topics

114.4k
Posts