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Client does not communicate with Fog server.

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  • L
    Lemeunier
    last edited by Dec 6, 2017, 1:45 PM

    Fog server : 1.5.0 RC10 on Ubunutu 17.04
    Fog client : 0.11.12 on Win 7 Pro X64

    Hi,

    I’ve got a situation with an host, the client seems to not communicate with the server. I mean the power managment and the integration AD does not works.

    I tried to uninstall the client and reinstall it without success.
    Sometimes when i try to repair/reinstall it it sends me this error : 0_1512567681670_Capture.JPG

    Here the log file : https://pastebin.com/6dqNm0zb

    Tanks,

    François

    W 2 Replies Last reply Dec 6, 2017, 2:57 PM Reply Quote 0
    • W
      Wayne Workman @Lemeunier
      last edited by Dec 6, 2017, 2:57 PM

      @lemeunier First thing, uninstall any antivirus you have on that machine, reboot, and try to reinstall the fog client. See what that does.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      L 1 Reply Last reply Dec 6, 2017, 3:39 PM Reply Quote 0
      • L
        Lemeunier @Wayne Workman
        last edited by Dec 6, 2017, 3:39 PM

        @wayne-workman I did that with big hope, indeed i’ve forgot to remove kaspersky… But its not working.
        This time the log is different, file “C:\Program Files (x86)\FOG\token.dat” does not exists on the drive.
        https://pastebin.com/aSTXL7MF

        1 Reply Last reply Reply Quote 0
        • J
          Joe Schmitt Senior Developer
          last edited by Dec 6, 2017, 3:57 PM

          @Tom-Elliott

          05/12/2017 18:56 Middleware :: Communication ERROR: Failed to POST data
          05/12/2017 18:56 Middleware :: Communication ERROR: The remote server returned an error: (417) Expected Failed.
          

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          1 Reply Last reply Reply Quote 0
          • W
            Wayne Workman @Lemeunier
            last edited by Dec 6, 2017, 4:35 PM

            @lemeunier In the mean time, try to reset this client’s encryption. That’s in the web gui -> host management. It’ll be a big button on the host’s general page.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            L 1 Reply Last reply Dec 6, 2017, 4:49 PM Reply Quote 0
            • L
              Lemeunier @Wayne Workman
              last edited by Dec 6, 2017, 4:49 PM

              @wayne-workman sorry but i havn’t found this option on general information of the host…0_1512578939644_Capture.JPG

              W 1 Reply Last reply Dec 6, 2017, 7:23 PM Reply Quote 0
              • W
                Wayne Workman @Lemeunier
                last edited by Dec 6, 2017, 7:23 PM

                @lemeunier That means this host has already had it’s encryption cleared, or it’s never been issued a token before.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                1 Reply Last reply Reply Quote 0
                • S
                  Scott B
                  last edited by Dec 6, 2017, 7:44 PM

                  Installing the software as an Administrator account?

                  L 1 Reply Last reply Dec 6, 2017, 7:48 PM Reply Quote 0
                  • L
                    Lemeunier @Scott B
                    last edited by Dec 6, 2017, 7:48 PM

                    @scott-b Yes i’me sure (“control userpasswords2” tells me it). I’m using the local admin acount.

                    1 Reply Last reply Reply Quote 0
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