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    Dell Latitude 7480 - Cannot Find Disk on System

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    • T
      tlamb
      last edited by

      I have a brand new Fog 1.4.4 installation on CentOS 7 running on vmware. I am trying to quick register a Dell Latitude 7480. I get the error Cannot Find Disk on System. I updated the kernel to 4.13.4 x86_64. Secure Boot is disabled. Enable Legacy Option ROMs is checked and Enable Attempt Legacy Boot. I also see the error creating epol fd: Function not implemented.
      1_1509391495827_IMG_1090.jpg 0_1509391495827_IMG_1089.jpg

      Any help would be greatly appreciated.

      Thank you,
      Tamara

      1 Reply Last reply Reply Quote 0
      • T
        tlamb
        last edited by

        So, I changed SATA Operation in BIOS from RAID On to AHCI and was able to get the Laptop registered.

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        • george1421G
          george1421 Moderator
          last edited by

          The root of the issue here is having raid-on, uefi mode enabled, and linux (FOS engine, actually any flavor of linux). They are not compatible. This is a documented issue that is years old. You can capture and deploy with FOG in achi mode, then switch back to raid-on for windows. Its a pain, but that is the best we can do until intel and linux get a long in raid mode.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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          • T
            tlamb
            last edited by

            Okay, thank you. I appreciate your response. I am new to Linux and trying to get this set up correctly. 🙂

            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman @tlamb
              last edited by

              @tlamb Try turning on mdraid kernel argument, as seen here in one of @george1421’s posts:
              https://forums.fogproject.org/topic/10949/linux-client-with-mdadm-raid/2

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

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              • G
                geardog
                last edited by

                I’m on an XPS8920 with the same issue, more or less.

                I thought I’d add that when I do the switch from RAID (for intel RST) to the AHCI to find the HDD, my box flips out. I cant get into bios until I’ve failed to boot 3 times, then I get a splash screen where I get and advanced option for bios repair/re-entry allowing me to fix my mistake. All that seems to be skating pretty close to crashing a box.

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                • S
                  Sebastian Roth Moderator
                  last edited by

                  @geardog said in Dell Latitude 7480 - Cannot Find Disk on System:

                  XPS8920

                  This is a totally different hardware. Although what you see seems similar it could be something very different causing the issue in your case. Pleas open a new thread and post all your details, like FOG version, UEFI/legacy BIOS.

                  As well I’d suggest upgrading the firmware on the machine(s).

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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