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problem ACPI error

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  • W
    WhiteNovaKnight
    last edited by Oct 4, 2018, 3:09 PM

    Hi there. I know this topic is old, but I could use some assistance with the answer that you provided @NatLanis .
    I’m a new user, but my company has been using FOG to deploy images for years and this is the first time that I ever encountered the same error that @NatLanis is experiencing. No body in my company is available to help me at the moment, so I turned here. Please look at the image below:

    0_1538665705974_20181003_081116_Resized.jpg

    I’m not familiar with adding kernel arguments, so please bare with me.

    Thanks in advance!

    Q 1 Reply Last reply Oct 4, 2018, 3:25 PM Reply Quote 0
    • Q
      Quazz Moderator @WhiteNovaKnight
      last edited by Oct 4, 2018, 3:25 PM

      @WhiteNovaKnight Set acpi=off under kernel parameters (or arguments) either on the host definition or under the General settings of FOG.

      It’s just a field on the WebUI

      W 1 Reply Last reply Oct 4, 2018, 4:07 PM Reply Quote 0
      • W
        WhiteNovaKnight @Quazz
        last edited by Oct 4, 2018, 4:07 PM

        @Quazz Thank you for the assistance. Our IT department seems to think its on the PC end since FOG is working with our other PCs. I’ll post an update if we find a way around it.

        Q 1 Reply Last reply Oct 5, 2018, 7:37 AM Reply Quote 0
        • Q
          Quazz Moderator @WhiteNovaKnight
          last edited by Oct 5, 2018, 7:37 AM

          @WhiteNovaKnight Have you tried the kernel parameter?

          1 Reply Last reply Reply Quote 0
          • G
            greezy
            last edited by Jan 14, 2019, 3:04 PM

            Hey, I’m having this same issue with a Lenovo ThinkCentre 920z. I get to the FOG screen and select quick registration and inventory but end up with ACPI Exception: AE_NOT_FOUND…

            I tried entering noapci as well as acpi=off but this has not solved the problem.

            Has anyone been able to figure this out finally??

            G Q 2 Replies Last reply Jan 14, 2019, 3:53 PM Reply Quote 0
            • G
              george1421 Moderator @greezy
              last edited by Jan 14, 2019, 3:53 PM

              @greezy Other than seeing the acpi errors, is it stopping you from imaging?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              1 Reply Last reply Reply Quote 0
              • Q
                Quazz Moderator @greezy
                last edited by Quazz Jan 14, 2019, 10:19 AM Jan 14, 2019, 4:01 PM

                @greezy said in problem ACPI error:

                ACPI Exception: AE_NOT_FOUND

                What’s between brackets after AE_NOT_FOUND? (screenshot would be helpful)

                Also… does it capture/deploy properly regardless of these errors?

                FOG version would be nice to know too.

                C 1 Reply Last reply Jun 5, 2019, 3:46 PM Reply Quote 0
                • C
                  chris178
                  last edited by Jun 5, 2019, 3:02 PM

                  I went to the FOG settings and modified it from there. It seemed to get rid of the ACPI error, but I still am having a IP address not found. Here is a screenshot of where I found it.

                  f12d2b33-5640-48fb-ae0c-4d38163a20f0-image.png

                  I’m going to isolate the PC and the FOG server from the current network and try it on a regular home router to see if I can solve the DHCP issue. I will update when I find more answers.

                  1 Reply Last reply Reply Quote 0
                  • C
                    chris178 @Quazz
                    last edited by Jun 5, 2019, 3:46 PM

                    @Quazz I’m having a similar issue. I have FOG version 1.44 running Centos 7.![0_1559749026590_20190604_142804.jpg](Uploading 100%) 20190604_142804.jpg

                    Q 1 Reply Last reply Jun 5, 2019, 3:47 PM Reply Quote 0
                    • Q
                      Quazz Moderator @chris178
                      last edited by Jun 5, 2019, 3:47 PM

                      @chris178 Hey, please create a new thread with that screenshot and info about the device and such so we can help you.

                      C 1 Reply Last reply Jun 5, 2019, 3:48 PM Reply Quote 0
                      • C
                        chris178 @Quazz
                        last edited by Jun 5, 2019, 3:48 PM

                        @Quazz ok.

                        1 Reply Last reply Reply Quote 0
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