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FOG Server CPU usage 100%

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  • T
    Tom Elliott
    last edited by Oct 26, 2017, 12:13 PM

    Mind running the clear memory cache on the server? It would seem, to me, that the setTimeout is being blocked somewhere, as it shouldn’t be having any issues run as it only calls it when the timeout is met.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    1 Reply Last reply Reply Quote 0
    • F
      Fernando Gietz Developer
      last edited by Oct 26, 2017, 12:32 PM

      @tom-elliott said in FOG Server CPU usage 100%:

      Mind running the clear memory cache on the server?

      I try to clear the memory cache on the server with the next command:

      sync; echo 3 > /proc/sys/vm/drop_caches
      

      But the problem persists!! 😞

      Any idea more?

      1 Reply Last reply Reply Quote 0
      • F
        Fernando Gietz Developer
        last edited by Nov 8, 2017, 3:39 PM

        One more thing.

        My hosts table has 7000 entries, I think that the problem is the code 🙂 Maybe is not optimized.
        I drop from the table 6000 entries and now the response time is more normal … 10 -15 seconds.

        @Tom-Elliott how does FOG the membership?

        W 2 Replies Last reply Nov 9, 2017, 1:35 AM Reply Quote 0
        • W
          Wayne Workman @Fernando Gietz
          last edited by Nov 9, 2017, 1:35 AM

          @fernando-gietz I was thinking about this - last time someone had this issue, it was the mysql max connections being hit.

          Maybe one of the FOG updates or an OS update (especially likely with Ubuntu systems) wiped out our max connection setting.

          Anyways, heres what might fix it:
          https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_MySQL#Increase_maximum_simultaneous_MySQL_connections

          Make sure to do the query in mysql AND to change the conf setting too so the change persists reboots!

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

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          • W
            Wayne Workman @Fernando Gietz
            last edited by Wayne Workman Nov 8, 2017, 7:41 PM Nov 9, 2017, 1:39 AM

            @fernando-gietz said in FOG Server CPU usage 100%:

            My hosts table has 7000 entries

            Admittedly, this is a whole whole lot of hosts reporting to one server.

            At a past job, we had in one setup maybe 2k hosts going to one fog server, that FOG Server has 8 cores, 8GB of RAM. It’s a pretty beefy server but it did a ton of work, and managed a ton of Technicians and a ton of images, and a ton of imaging and snapins and storage nodes. That box was Really busy, and that’s with 2K hosts… You say you have 7,000 hosts… I’d say you need a 16 core server, and configure MySQL to use more than one thread, use solid state disks to host the database, and assign 16GB of RAM - and never image from that server, make storage nodes handle the imaging loads - and keep those loads off of your main server. If you wanted to go even further, you could host the FOG Database on it’s own (very fast) server, and the rest of the main fog server on another box.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

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            • F
              Fernando Gietz Developer
              last edited by Nov 14, 2017, 5:01 PM

              After UEFI issue I have time to this XD

              @wayne-workman said in FOG Server CPU usage 100%:

              @fernando-gietz I was thinking about this - last time someone had this issue, it was the mysql max connections being hit.

              Maybe one of the FOG updates or an OS update (especially likely with Ubuntu systems) wiped out our max connection setting.

              Anyways, heres what might fix it:
              https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_MySQL#Increase_maximum_simultaneous_MySQL_connections

              Make sure to do the query in mysql AND to change the conf setting too so the change persists reboots!

              I have increased the connections and the trouble follows 😞
              I have setup the mysql to log the slow queries and not appears nothing.

              The problem is the apache and his activity, it reaches to 100% of CPU. If you see the capture of the browser activity, the problem begins when the browser tries to “Dibujar” (In english, Draw). I think that the browser must to draw all elements, visible and hidden ones.
              If you see the membership page, you can see the list of the members, but the browser doesn’t show the members that are not in the group, to see them you need check the checkbox; then, appears all of them. This list is not create on-the-fly, the browser “drew” it before. In my case, the browser need to draw 7000 elements 😞

              T W 2 Replies Last reply Nov 14, 2017, 5:09 PM Reply Quote 0
              • T
                Tom Elliott @Fernando Gietz
                last edited by Nov 14, 2017, 5:09 PM

                @fernando-gietz The problem, as I’m understanding it, however, is on the Server, not the client machine. The “Drawing” should only be happening on the Browser, so the setTimeout is doing something a little funny, though I’m not 100% sure what.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • T
                  Tom Elliott
                  last edited by Nov 14, 2017, 5:11 PM

                  Mind checking if the Location Plugin has a bunch of erroneous entries in it? I’ve seen/heard of people having a real hard time with CPU because the mysql database is just crammed full of data. The last time I saw it, there were a bunch (10’s of thousands) of entries in one of the tables. @Wayne-Workman May remember better than me. He sort of replicated this problem by accidentally uploading a binary data file (like teamviewer installer) into the CSV importer. This spammed the Database with TONS of data, and each request to the database would require a rescan on the HDD causing the CPU load being extremely high.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  W 1 Reply Last reply Nov 14, 2017, 5:54 PM Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Nov 14, 2017, 5:44 PM

                    Possibly it’s just that apache hits a wall with too many client requests and too little worker threads?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    T 1 Reply Last reply Nov 14, 2017, 5:49 PM Reply Quote 0
                    • T
                      Tom Elliott @Sebastian Roth
                      last edited by Nov 14, 2017, 5:49 PM

                      @sebastian-roth It’s possible, but less likely. While a ton of machines hitting the system at the same time can cause issues, I think the communication is so minuscule that I’m going to chalk this up to constant reloading of the Database, which is likely in a HUGE state.

                      @Fernando-Gietz You could try testing this theory by getting a backup of the current database, then clearing out the larger table sets, taskLog, historyLog, snapinJobs, imagingLog, etc…

                      Things that are “logging” or have no real value in being extremely large.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • W
                        Wayne Workman @Tom Elliott
                        last edited by Nov 14, 2017, 5:54 PM

                        @tom-elliott said in FOG Server CPU usage 100%:

                        He sort of replicated this problem by accidentally uploading a binary data file (like teamviewer installer) into the CSV importer.

                        But you fixed that problem by verifying that the CSV uploaded was an actual CSV.

                        I would recommend cleaning out the DB though. Just truncate the history table, the tasks table, etc.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        T F 2 Replies Last reply Nov 14, 2017, 5:59 PM Reply Quote 0
                        • T
                          Tom Elliott @Wayne Workman
                          last edited by Nov 14, 2017, 5:59 PM

                          @wayne-workman I know what was fixed, but I also know WHY it was causing issues, it wasn’t the “bad” data persay, but rather the “amount” of bad data in the database.

                          Sifting through 5000 shreds of paper (let’s say a sheet of paper is 1000 shreds each) is much harder than sifting through 5 pieces of paper, right?

                          So size may not be the issue, rather the quantity held within the size.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • F
                            Fernando Gietz Developer @Wayne Workman
                            last edited by Nov 14, 2017, 6:13 PM

                            @wayne-workman The database size is not very big

                            +------------------------+---------------+---------------+
                            | Table Name             | Quant of Rows | Total Size Kb |
                            +------------------------+---------------+---------------+
                            | LDAPServers            |             1 |         14.32 |
                            | clientUpdates          |             0 |          4.00 |
                            | dirCleaner             |             0 |          1.00 |
                            | globalSettings         |           180 |         73.30 |
                            | greenFog               |             0 |          1.00 |
                            | groupMembers           |          6881 |        546.79 |
                            | groups                 |           313 |         53.92 |
                            | history                |          4268 |       1011.34 |
                            | hookEvents             |           277 |         31.68 |
                            | hostAutoLogOut         |           502 |         34.20 |
                            | hostMAC                |          7113 |        826.06 |
                            | hostScreenSettings     |           502 |         38.18 |
                            | hosts                  |          7008 |       1088.59 |
                            | imageGroupAssoc        |           279 |         18.03 |
                            | imagePartitionTypes    |            12 |          3.34 |
                            | imageTypes             |             4 |          3.22 |
                            | images                 |           279 |         72.12 |
                            | imagingLog             |          2537 |        273.77 |
                            | inventory              |           618 |        257.35 |
                            | ipxeTable              |          2097 |        171.71 |
                            | keySequence            |            35 |          2.79 |
                            | moduleStatusByHost     |          4932 |        403.68 |
                            | modules                |            13 |          5.66 |
                            | multicastSessions      |           181 |         26.43 |
                            | multicastSessionsAssoc |          2130 |        154.86 |
                            | nfsFailures            |             0 |          1.00 |
                            | nfsGroupMembers        |             1 |         20.22 |
                            | nfsGroups              |             1 |         13.05 |
                            | notifyEvents           |             5 |          9.14 |
                            | os                     |            12 |          3.26 |
                            +------------------------+---------------+---------------+
                            

                            This server have 7000 entries in the hosts table but only is used by 400-500 computers

                            T 1 Reply Last reply Nov 14, 2017, 6:50 PM Reply Quote 0
                            • F
                              Fernando Gietz Developer
                              last edited by Nov 14, 2017, 6:16 PM

                              In the develope environment I have other server, in this one I deleted 6500 entries and It works better.

                              +------------------------+---------------+---------------+
                              | Table Name             | Quant of Rows | Total Size Kb |
                              +------------------------+---------------+---------------+
                              | LDAPServers            |             1 |         14.32 |
                              | clientUpdates          |             0 |          1.00 |
                              | dirCleaner             |             0 |          1.00 |
                              | globalSettings         |           183 |         73.87 |
                              | greenFog               |             0 |          1.00 |
                              | groupMembers           |           279 |        534.84 |
                              | groups                 |            28 |         48.79 |
                              | history                |         25895 |       5894.44 |
                              | hookEvents             |           278 |         31.72 |
                              | hostAutoLogOut         |           108 |         12.11 |
                              | hostMAC                |          6938 |        787.91 |
                              | hostScreenSettings     |           109 |         13.51 |
                              | hosts                  |           480 |       1036.53 |
                              | imageGroupAssoc        |           292 |         18.15 |
                              | imagePartitionTypes    |            12 |          3.34 |
                              | imageTypes             |             4 |          3.22 |
                              | images                 |           292 |         71.45 |
                              | imagingLog             |          1735 |        165.28 |
                              | inventory              |           259 |         99.80 |
                              | ipxeTable              |          1620 |        123.98 |
                              | keySequence            |            35 |          2.79 |
                              | moduleStatusByHost     |          6097 |        489.08 |
                              | modules                |            13 |          5.66 |
                              | multicastSessions      |          1208 |        138.77 |
                              | multicastSessionsAssoc |         24929 |       1417.48 |
                              | nfsFailures            |             0 |          1.00 |
                              | nfsGroupMembers        |             1 |         12.18 |
                              | nfsGroups              |             1 |          7.05 |
                              | notifyEvents           |             5 |          9.14 |
                              | os                     |            12 |          3.26 |
                              +------------------------+---------------+---------------+
                              
                              1 Reply Last reply Reply Quote 0
                              • W
                                Wayne Workman @Fernando Gietz
                                last edited by Nov 14, 2017, 6:18 PM

                                @fernando-gietz said in FOG Server CPU usage 100%:

                                The problem is the apache and his activity, it reaches to 100% of CPU.

                                Are you using image replication?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                F 1 Reply Last reply Nov 14, 2017, 6:19 PM Reply Quote 0
                                • F
                                  Fernando Gietz Developer @Wayne Workman
                                  last edited by Nov 14, 2017, 6:19 PM

                                  @wayne-workman No. I have only one server and one node. But the service is running.

                                  W 1 Reply Last reply Nov 14, 2017, 6:19 PM Reply Quote 0
                                  • W
                                    Wayne Workman @Fernando Gietz
                                    last edited by Nov 14, 2017, 6:19 PM

                                    @fernando-gietz Turn it off please and see what happens. systemctl stop FOGImageReplicator or something like that.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    F 1 Reply Last reply Nov 14, 2017, 6:28 PM Reply Quote 0
                                    • F
                                      Fernando Gietz Developer @Wayne Workman
                                      last edited by Nov 14, 2017, 6:28 PM

                                      @wayne-workman Nothing. the behavour is the same. I have restarted the apache too.

                                      W 2 Replies Last reply Nov 14, 2017, 6:33 PM Reply Quote 0
                                      • W
                                        Wayne Workman @Fernando Gietz
                                        last edited by Wayne Workman Nov 14, 2017, 12:35 PM Nov 14, 2017, 6:33 PM

                                        @fernando-gietz Please read through this: https://stackoverflow.com/questions/32006559/show-which-php-scripts-apache-is-currently-running

                                        We need to figure out what’s consuming all of your CPU. You say it’s httpd, but we don’t know anything further than that. Using the methods described in the thread above, you should be able to pin-point exactly which PHP script is consuming the CPU.

                                        Thread from stackoverflow copy/pasted below:

                                        You can get the current working directory and opened files using lsof. Sadly this does not include the script being run, but if scripts are in different directories, or open different files, you can distinguish between them. Eg the following shows a script in /var/www/stuff/php is running:

                                        sudo lsof -c http | grep cwd
                                        httpd   24475  id  cwd DIR 8,3     4096 1123403 /var/www/stuff/php
                                        

                                        You can configure apache to let you have the information. Add an entry like

                                        <Location /server-status>
                                            SetHandler server-status
                                            ...
                                        </Location>
                                        

                                        in your conf ensuring it is only made available to restricted remotes. Then browse to http://localhost/server-status and you will have a “ps” of running jobs. For example, this output shows gg.php is running (I’ve removed some columns):

                                        Srv PID     Acc     M CPU     SS Slot Client  VHost  Request
                                        0-0 23688   0/0/262 W 0.50    2  4.48 ::1     xxx:80 GET /php/gg.php HTTP/1.1
                                        1-0 23743   0/0/187 W 0.00    0  3.30 ::1     xxx:80 GET /server-status HTTP/1.1
                                        

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        1 Reply Last reply Reply Quote 0
                                        • W
                                          Wayne Workman @Fernando Gietz
                                          last edited by Nov 14, 2017, 6:45 PM

                                          @fernando-gietz There is also the apachetop command that you might be able to use too. I almost forgot about this article but this shows how to use it: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_Web_Interface Along with a list of historic threads where people have had high CPU problems in the past. (if we solve yours, it will be added to the list too).

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

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