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    Macbook Air Capture Fail

    Scheduled Pinned Locked Moved Solved
    Mac Problems
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    • S
      Sebastian Roth Moderator
      last edited by Sebastian Roth

      @SlimJim said in Macbook Air Capture Fail:

      mount: unknown filesystem type 'hfsplus’

      You might need to load the kernel driver:

      sudo -i
      modprobe hfsplus
      mkdir -p /macmnt
      mount -t /dev/sda2 /mnt
      dmesg | tail
      

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      S 1 Reply Last reply Reply Quote 0
      • S
        SlimJim @Sebastian Roth
        last edited by Sebastian Roth

        @Sebastian-Roth
        Module doesn’t appear to be available…

        When I try to insert I get the following:

        root@ubuntu:~# modprobe hfsplus
        modprobe: ERROR: could not insert 'hfsplus': Input/output error
        
        root@ubuntu:~# dpkg -L hfsplus
        /.
        /usr
        /usr/share
        /usr/share/doc
        /usr/share/doc/hfsplus
        /usr/share/doc/hfsplus/copyright
        /usr/share/man
        /usr/share/man/man7
        /usr/share/man/man7/hfsplus.7.gz
        /usr/share/man/man1
        /usr/share/man/man1/hpls.1.gz
        /usr/share/man/man1/hpcd.1.gz
        /usr/share/man/man1/hpumount.1.gz
        /usr/share/man/man1/hpmkdir.1.gz
        /usr/share/man/man1/hppwd.1.gz
        /usr/share/man/man1/hprm.1.gz
        /usr/share/man/man1/hpmount.1.gz
        /usr/share/man/man1/hpfsck.1.gz
        /usr/share/man/man1/hpcopy.1.gz
        /usr/bin
        /usr/bin/hpmkdir
        /usr/bin/hpcopy
        /usr/bin/hprm
        /usr/bin/hpmount
        /usr/bin/hpumount
        /usr/bin/hpfsck
        /usr/bin/hpls
        /usr/bin/hppwd
        /usr/bin/hpcd
        /usr/share/doc/hfsplus/changelog.Debian.gz
        root@ubuntu:~# modprobe -l | grep hfs
        
        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Sebastian Roth

          @SlimJim Sorry, didn’t know that with ubuntu the hfsplus module is only part of the ARM/PowerPC kernels and one special lowlatency kernel that is not part of the live CD (see here). Looks like debian comes with hfsplus kernel module, so you might try the debian netboot iso or possibly grml should do it as well. Let’s hope those will boot on your Mac. Not all ISOs do.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          S 1 Reply Last reply Reply Quote 0
          • S
            SlimJim @Sebastian Roth
            last edited by Sebastian Roth

            @Sebastian-Roth
            I apologize because I’ve been having to do all this remotely which means I’m relying on the onsite man to do what I say and relay the correct info and I think something was misunderstood/miscommunicated the last time around. After going through the steps with him again, he was able to mount without an issue the dmesg came up clean:

            [   26.552219] IPv6: ADDRCONF(NETDEV_UP): ens9: link is not ready
            [   26.718968] IPv6: ADDRCONF(NETDEV_UP): ens9: link is not ready
            [   28.265629] tg3 0000:0a:00.0 ens9: Link is up at 100 Mbps, full duplex
            [   28.265630] tg3 0000:0a:00.0 ens9: Flow control is off for TX and off for RX
            [   28.265631] tg3 0000:0a:00.0 ens9: EEE is disabled
            [   28.265657] IPv6: ADDRCONF(NETDEV_CHANGE): ens9: link becomes ready
            [   35.767864] Bluetooth: RFCOMM TTY layer initialized
            [   35.767871] Bluetooth: RFCOMM socket layer initialized
            [   35.767875] Bluetooth: RFCOMM ver 1.11
            [  246.250685] aufs may_rename_srcdir:453:appstreamcli[2980]: renaming dir who has child(ren) on multiple branches, is not supported
            

            I immediately had him shutdown and scheduled a new capture and same results

            Just weird in my opinion.

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Sebastian Roth

              @SlimJim Ok, I think we need to tackle this straight ahead and get more information from partclone.
              Please schedule a debug capture task for this client and boot it up. When you get to the shell, run the following commands:

              mount -t nfs -o nolock ip.of.fog.srv:/images/dev /mnt/
              partclone.hfsplus -d2 -N -L /mnt/partclone.log -c -s /dev/sda2 -o /mnt/sda2.img
              umount /mnt
              

              You should have a partclone.log in the /images/dev directory of your FOG server now. Please upload the full log here.

              Just so I don’t forget: Here is a log with shows a similar issue - forum post.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              S 1 Reply Last reply Reply Quote 0
              • S
                SlimJim @Sebastian Roth
                last edited by Sebastian Roth

                @Sebastian-Roth Here you go:

                root@HAR-FOG-01:/images/dev# cat partclone.log 
                Using Ncurses User Interface mode.
                Partclone v0.2.89 http://partclone.org
                Starting to clone device (/dev/sda2) to image (/mnt/sda2.img)
                UID is root.
                source=/dev/sda2, target=/mnt/sda2.img 
                open source file/device /dev/sda2
                open target file/device /mnt/sda2.img
                Initial image hdr - get Super Block from partition
                Reading Super Block
                hfsplusclone.c: blockSize:4096
                hfsplusclone.c: totalBlocks:29379602
                hfsplusclone.c: freeBlocks:24969607
                hfsplusclone.c: logicalSize: 0x10380000000000
                hfsplusclone.c: clumpSize: 3674112
                hfsplusclone.c: totalBlocks: 897
                hfsplusclone.c:         exten 0 startBlock: 3867215
                hfsplusclone.c:         exten 0 blockCount: 897
                hfsplusclone.c:         exten 1 startBlock: 0
                hfsplusclone.c:         exten 1 blockCount: 0
                hfsplusclone.c:         exten 2 startBlock: 0
                hfsplusclone.c:         exten 2 blockCount: 0
                hfsplusclone.c:         exten 3 startBlock: 0
                hfsplusclone.c:         exten 3 blockCount: 0
                hfsplusclone.c:         exten 4 startBlock: 0
                hfsplusclone.c:         exten 4 blockCount: 0
                hfsplusclone.c:         exten 5 startBlock: 0
                hfsplusclone.c:         exten 5 blockCount: 0
                hfsplusclone.c:         exten 6 startBlock: 0
                hfsplusclone.c:         exten 6 blockCount: 0
                hfsplusclone.c:         exten 7 startBlock: 0
                hfsplusclone.c:         exten 7 blockCount: 0
                hfsplusclone.c: logicalSize: 0x500000000000
                hfsplusclone.c: clumpSize: 7340032
                hfsplusclone.c: totalBlocks: 1280
                hfsplusclone.c:         exten 0 startBlock: 2193
                hfsplusclone.c:         exten 0 blockCount: 1280
                hfsplusclone.c:         exten 1 startBlock: 0
                hfsplusclone.c:         exten 1 blockCount: 0
                hfsplusclone.c:         exten 2 startBlock: 0
                hfsplusclone.c:         exten 2 blockCount: 0
                hfsplusclone.c:         exten 3 startBlock: 0
                hfsplusclone.c:         exten 3 blockCount: 0
                hfsplusclone.c:         exten 4 startBlock: 0
                hfsplusclone.c:         exten 4 blockCount: 0
                hfsplusclone.c:         exten 5 startBlock: 0
                hfsplusclone.c:         exten 5 blockCount: 0
                hfsplusclone.c:         exten 6 startBlock: 0
                hfsplusclone.c:         exten 6 blockCount: 0
                hfsplusclone.c:         exten 7 startBlock: 0
                hfsplusclone.c:         exten 7 blockCount: 0
                hfsplusclone.c: logicalSize: 0x1000000000
                hfsplusclone.c: clumpSize: 77594624
                hfsplusclone.c: totalBlocks: 65536
                hfsplusclone.c:         exten 0 startBlock: 183697
                hfsplusclone.c:         exten 0 blockCount: 8192
                hfsplusclone.c:         exten 1 startBlock: 538885
                hfsplusclone.c:         exten 1 blockCount: 8192
                hfsplusclone.c:         exten 2 startBlock: 727429
                hfsplusclone.c:         exten 2 blockCount: 8192
                hfsplusclone.c:         exten 3 startBlock: 1933295
                hfsplusclone.c:         exten 3 blockCount: 8192
                hfsplusclone.c:         exten 4 startBlock: 2430382
                hfsplusclone.c:         exten 4 blockCount: 8192
                hfsplusclone.c:         exten 5 startBlock: 2994540
                hfsplusclone.c:         exten 5 blockCount: 8192
                hfsplusclone.c:         exten 6 startBlock: 3311900
                hfsplusclone.c:         exten 6 blockCount: 8192
                hfsplusclone.c:         exten 7 startBlock: 3747860
                hfsplusclone.c:         exten 7 blockCount: 8192
                hfsplusclone.c: logicalSize: 0x1000000000
                hfsplusclone.c: clumpSize: 116391936
                hfsplusclone.c: totalBlocks: 65536
                hfsplusclone.c:         exten 0 startBlock: 3473
                hfsplusclone.c:         exten 0 blockCount: 16384
                hfsplusclone.c:         exten 1 startBlock: 2016988
                hfsplusclone.c:         exten 1 blockCount: 16384
                hfsplusclone.c:         exten 2 startBlock: 2938511
                hfsplusclone.c:         exten 2 blockCount: 16384
                hfsplusclone.c:         exten 3 startBlock: 3290318
                hfsplusclone.c:         exten 3 blockCount: 16384
                hfsplusclone.c:         exten 4 startBlock: 0
                hfsplusclone.c:         exten 4 blockCount: 0
                hfsplusclone.c:         exten 5 startBlock: 0
                hfsplusclone.c:         exten 5 blockCount: 0
                hfsplusclone.c:         exten 6 startBlock: 0
                hfsplusclone.c:         exten 6 blockCount: 0
                hfsplusclone.c:         exten 7 startBlock: 0
                hfsplusclone.c:         exten 7 blockCount: 0
                hfsplusclone.c: logicalSize: 0
                hfsplusclone.c: clumpSize: 0
                hfsplusclone.c: totalBlocks: 0
                hfsplusclone.c:         exten 0 startBlock: 0
                hfsplusclone.c:         exten 0 blockCount: 0
                hfsplusclone.c:         exten 1 startBlock: 0
                hfsplusclone.c:         exten 1 blockCount: 0
                hfsplusclone.c:         exten 2 startBlock: 0
                hfsplusclone.c:         exten 2 blockCount: 0
                hfsplusclone.c:         exten 3 startBlock: 0
                hfsplusclone.c:         exten 3 blockCount: 0
                hfsplusclone.c:         exten 4 startBlock: 0
                hfsplusclone.c:         exten 4 blockCount: 0
                hfsplusclone.c:         exten 5 startBlock: 0
                hfsplusclone.c:         exten 5 blockCount: 0
                hfsplusclone.c:         exten 6 startBlock: 0
                hfsplusclone.c:         exten 6 blockCount: 0
                hfsplusclone.c:         exten 7 startBlock: 0
                hfsplusclone.c:         exten 7 blockCount: 0
                we need memory: 3680716 bytes
                image head 4160, bitmap 3672456, crc 4100 bytes
                initial main bitmap pointer 0x842440
                Initial image hdr - read bitmap table
                Calculating bitmap... Please wait... hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 0
                hfsplusclone.c: allocation_exten = 0
                hfsplusclone.c: allocation_start_block = 2955210752
                hfsplusclone.c: allocation_block_size = 3674112
                hfsplusclone.c: next exten
                hfsplusclone.c: extent_bitmap:12332496
                hfsplusclone.c: bfree:16320096
                hfsplusclone.c: bused:13059506
                hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 29379602
                hfsplusclone.c: allocation_exten = 1
                hfsplusclone.c: allocation_start_block = 0
                hfsplusclone.c: allocation_block_size = 0
                hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 29379602
                hfsplusclone.c: allocation_exten = 2
                hfsplusclone.c: allocation_start_block = 0
                hfsplusclone.c: allocation_block_size = 0
                hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 29379602
                hfsplusclone.c: allocation_exten = 3
                hfsplusclone.c: allocation_start_block = 0
                hfsplusclone.c: allocation_block_size = 0
                hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 29379602
                hfsplusclone.c: allocation_exten = 4
                hfsplusclone.c: allocation_start_block = 0
                hfsplusclone.c: allocation_block_size = 0
                hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 29379602
                hfsplusclone.c: allocation_exten = 5
                hfsplusclone.c: allocation_start_block = 0
                hfsplusclone.c: allocation_block_size = 0
                hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 29379602
                hfsplusclone.c: allocation_exten = 6
                hfsplusclone.c: allocation_start_block = 0
                hfsplusclone.c: allocation_block_size = 0
                hfsplusclone.c: tb = 29379602
                hfsplusclone.c: extent_block = 29379602
                hfsplusclone.c: allocation_exten = 7
                hfsplusclone.c: allocation_start_block = 0
                hfsplusclone.c: allocation_block_size = 0
                hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4409995
                
                S 1 Reply Last reply Reply Quote 0
                • S
                  SlimJim @SlimJim
                  last edited by Sebastian Roth

                  Just adding another to see if the 2 are consistent errors:

                  root@HAR-FOG-01:/images/dev# cat partclone.log 
                  Using Ncurses User Interface mode.
                  Partclone v0.2.89 http://partclone.org
                  Starting to clone device (/dev/sda2) to image (/mnt/sda2.img)
                  UID is root.
                  source=/dev/sda2, target=/mnt/sda2.img 
                  open source file/device /dev/sda2
                  open target file/device /mnt/sda2.img
                  Initial image hdr - get Super Block from partition
                  Reading Super Block
                  hfsplusclone.c: blockSize:4096
                  hfsplusclone.c: totalBlocks:29379602
                  hfsplusclone.c: freeBlocks:24953979
                  hfsplusclone.c: logicalSize: 0x10380000000000
                  hfsplusclone.c: clumpSize: 3674112
                  hfsplusclone.c: totalBlocks: 897
                  hfsplusclone.c:         exten 0 startBlock: 3867215
                  hfsplusclone.c:         exten 0 blockCount: 897
                  hfsplusclone.c:         exten 1 startBlock: 0
                  hfsplusclone.c:         exten 1 blockCount: 0
                  hfsplusclone.c:         exten 2 startBlock: 0
                  hfsplusclone.c:         exten 2 blockCount: 0
                  hfsplusclone.c:         exten 3 startBlock: 0
                  hfsplusclone.c:         exten 3 blockCount: 0
                  hfsplusclone.c:         exten 4 startBlock: 0
                  hfsplusclone.c:         exten 4 blockCount: 0
                  hfsplusclone.c:         exten 5 startBlock: 0
                  hfsplusclone.c:         exten 5 blockCount: 0
                  hfsplusclone.c:         exten 6 startBlock: 0
                  hfsplusclone.c:         exten 6 blockCount: 0
                  hfsplusclone.c:         exten 7 startBlock: 0
                  hfsplusclone.c:         exten 7 blockCount: 0
                  hfsplusclone.c: logicalSize: 0x500000000000
                  hfsplusclone.c: clumpSize: 7340032
                  hfsplusclone.c: totalBlocks: 1280
                  hfsplusclone.c:         exten 0 startBlock: 2193
                  hfsplusclone.c:         exten 0 blockCount: 1280
                  hfsplusclone.c:         exten 1 startBlock: 0
                  hfsplusclone.c:         exten 1 blockCount: 0
                  hfsplusclone.c:         exten 2 startBlock: 0
                  hfsplusclone.c:         exten 2 blockCount: 0
                  hfsplusclone.c:         exten 3 startBlock: 0
                  hfsplusclone.c:         exten 3 blockCount: 0
                  hfsplusclone.c:         exten 4 startBlock: 0
                  hfsplusclone.c:         exten 4 blockCount: 0
                  hfsplusclone.c:         exten 5 startBlock: 0
                  hfsplusclone.c:         exten 5 blockCount: 0
                  hfsplusclone.c:         exten 6 startBlock: 0
                  hfsplusclone.c:         exten 6 blockCount: 0
                  hfsplusclone.c:         exten 7 startBlock: 0
                  hfsplusclone.c:         exten 7 blockCount: 0
                  hfsplusclone.c: logicalSize: 0x1000000000
                  hfsplusclone.c: clumpSize: 77594624
                  hfsplusclone.c: totalBlocks: 65536
                  hfsplusclone.c:         exten 0 startBlock: 183697
                  hfsplusclone.c:         exten 0 blockCount: 8192
                  hfsplusclone.c:         exten 1 startBlock: 538885
                  hfsplusclone.c:         exten 1 blockCount: 8192
                  hfsplusclone.c:         exten 2 startBlock: 727429
                  hfsplusclone.c:         exten 2 blockCount: 8192
                  hfsplusclone.c:         exten 3 startBlock: 1933295
                  hfsplusclone.c:         exten 3 blockCount: 8192
                  hfsplusclone.c:         exten 4 startBlock: 2430382
                  hfsplusclone.c:         exten 4 blockCount: 8192
                  hfsplusclone.c:         exten 5 startBlock: 2994540
                  hfsplusclone.c:         exten 5 blockCount: 8192
                  hfsplusclone.c:         exten 6 startBlock: 3311900
                  hfsplusclone.c:         exten 6 blockCount: 8192
                  hfsplusclone.c:         exten 7 startBlock: 3747860
                  hfsplusclone.c:         exten 7 blockCount: 8192
                  hfsplusclone.c: logicalSize: 0x1000000000
                  hfsplusclone.c: clumpSize: 116391936
                  hfsplusclone.c: totalBlocks: 65536
                  hfsplusclone.c:         exten 0 startBlock: 3473
                  hfsplusclone.c:         exten 0 blockCount: 16384
                  hfsplusclone.c:         exten 1 startBlock: 2016988
                  hfsplusclone.c:         exten 1 blockCount: 16384
                  hfsplusclone.c:         exten 2 startBlock: 2938511
                  hfsplusclone.c:         exten 2 blockCount: 16384
                  hfsplusclone.c:         exten 3 startBlock: 3290318
                  hfsplusclone.c:         exten 3 blockCount: 16384
                  hfsplusclone.c:         exten 4 startBlock: 0
                  hfsplusclone.c:         exten 4 blockCount: 0
                  hfsplusclone.c:         exten 5 startBlock: 0
                  hfsplusclone.c:         exten 5 blockCount: 0
                  hfsplusclone.c:         exten 6 startBlock: 0
                  hfsplusclone.c:         exten 6 blockCount: 0
                  hfsplusclone.c:         exten 7 startBlock: 0
                  hfsplusclone.c:         exten 7 blockCount: 0
                  hfsplusclone.c: logicalSize: 0
                  hfsplusclone.c: clumpSize: 0
                  hfsplusclone.c: totalBlocks: 0
                  hfsplusclone.c:         exten 0 startBlock: 0
                  hfsplusclone.c:         exten 0 blockCount: 0
                  hfsplusclone.c:         exten 1 startBlock: 0
                  hfsplusclone.c:         exten 1 blockCount: 0
                  hfsplusclone.c:         exten 2 startBlock: 0
                  hfsplusclone.c:         exten 2 blockCount: 0
                  hfsplusclone.c:         exten 3 startBlock: 0
                  hfsplusclone.c:         exten 3 blockCount: 0
                  hfsplusclone.c:         exten 4 startBlock: 0
                  hfsplusclone.c:         exten 4 blockCount: 0
                  hfsplusclone.c:         exten 5 startBlock: 0
                  hfsplusclone.c:         exten 5 blockCount: 0
                  hfsplusclone.c:         exten 6 startBlock: 0
                  hfsplusclone.c:         exten 6 blockCount: 0
                  hfsplusclone.c:         exten 7 startBlock: 0
                  hfsplusclone.c:         exten 7 blockCount: 0
                  we need memory: 3680716 bytes
                  image head 4160, bitmap 3672456, crc 4100 bytes
                  initial main bitmap pointer 0x842440
                  Initial image hdr - read bitmap table
                  Calculating bitmap... Please wait... hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 0
                  hfsplusclone.c: allocation_exten = 0
                  hfsplusclone.c: allocation_start_block = 2955210752
                  hfsplusclone.c: allocation_block_size = 3674112
                  hfsplusclone.c: next exten
                  hfsplusclone.c: extent_bitmap:12332496
                  hfsplusclone.c: bfree:16320096
                  hfsplusclone.c: bused:13059506
                  hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 29379602
                  hfsplusclone.c: allocation_exten = 1
                  hfsplusclone.c: allocation_start_block = 0
                  hfsplusclone.c: allocation_block_size = 0
                  hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 29379602
                  hfsplusclone.c: allocation_exten = 2
                  hfsplusclone.c: allocation_start_block = 0
                  hfsplusclone.c: allocation_block_size = 0
                  hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 29379602
                  hfsplusclone.c: allocation_exten = 3
                  hfsplusclone.c: allocation_start_block = 0
                  hfsplusclone.c: allocation_block_size = 0
                  hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 29379602
                  hfsplusclone.c: allocation_exten = 4
                  hfsplusclone.c: allocation_start_block = 0
                  hfsplusclone.c: allocation_block_size = 0
                  hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 29379602
                  hfsplusclone.c: allocation_exten = 5
                  hfsplusclone.c: allocation_start_block = 0
                  hfsplusclone.c: allocation_block_size = 0
                  hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 29379602
                  hfsplusclone.c: allocation_exten = 6
                  hfsplusclone.c: allocation_start_block = 0
                  hfsplusclone.c: allocation_block_size = 0
                  hfsplusclone.c: tb = 29379602
                  hfsplusclone.c: extent_block = 29379602
                  hfsplusclone.c: allocation_exten = 7
                  hfsplusclone.c: allocation_start_block = 0
                  hfsplusclone.c: allocation_block_size = 0
                  hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4425623
                  
                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    So here is the diff of those two just in case this might help at some point:

                    diff 01.txt 02.txt 
                    13c13
                    < hfsplusclone.c: freeBlocks:24969607
                    ---
                    > hfsplusclone.c: freeBlocks:24953979
                    157c157
                    < hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4409995
                    ---
                    > hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4425623
                    

                    Not identical but pretty close.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      SlimJim @Sebastian Roth
                      last edited by

                      @sebastian-roth Sebastian, have you had a chance to look at the logs or is there any other info I can get you that may help? I’m actually going to have a man onsite today, but will not have anyone there tomorrow.

                      Thanks in Advance,

                      James

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Sebastian Roth

                        @SlimJim I started to compare the logs (as well with my successful imaging from a HPF+ partition I formated using the linux hfsutils) but haven’t found anything in particular yet. I am still trying to understand exactly what partclone is doing when calculating the bitmap by reading the code and HFS+ specs. Won’t be a quick win I am afraid.

                        Could you get me a dump of the volume header of that client’s disk? Boot it up into a debug capture task, plug in a USB stick and run the following commands:

                        mkdir /usb
                        mount /dev/sdb1 /usb
                        dd if=/dev/sda2 of=/usb/volheader_sda2 bs=4096 count=1
                        gzip /usb/volheader_sda2
                        umount /usb
                        

                        Please upload that file (volheader_sda2.gz) to your google drive/dropbox/etc. and post a link here.

                        Note to myself: http://sysforensics.org/2016/09/mac-dfir-hfs-filesystem-volume-header/ and http://dubeiko.com/development/FileSystems/HFSPLUS/tn1150.html

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          SlimJim @Sebastian Roth
                          last edited by

                          @sebastian-roth Trying to get my onsite guy to get this info for you now, I’ll post when I have it.

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                            SlimJim @Sebastian Roth
                            last edited by

                            @sebastian-roth I’m sorry for the delay, haven’t been in the office for a few days, but got the requested info and uploaded here https://drive.google.com/file/d/0B3UbxG_W0mD9UFo3TFdyMDNfRjg/view?usp=sharing

                            Please let me know if there is anything else you find or require.

                            Thanks in Advance,

                            James

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                            • S
                              Sebastian Roth Moderator
                              last edited by Sebastian Roth

                              @SlimJim Ok, here is what I’ve found so far. The values for total blocks in the hfs_header image file (29288960) don’t really match the values in the log files (29379602). As I don’t fully understand HFS+ yet I am not sure what that means. Maybe the header was taken from a different disk/partition?

                              Understanding the HFS+ header is actually not too hard with the documentation from the links I posted earlier. So I was able to kind of replicate the issue by saving the header data of my test system (using dd), changing the used blocks value in that header data image (using hexedit) and writing it back to disk. After that I got the same error message saying “hfsplusclone.c: bitmap count error…”.

                              Looking at the numbers of your logs again things start to make sense. The differences of the two log files I posted show that freeBlocks values differ exactly by the same amount as mbitmap values do (24969607 - 24953979 = 15628 = 4425623 - 4409995). From my understanding the freeBlocks value (which is used to calculate the usedBlocks/mbitmap value) in the HFS+ header looks like it’s being changed properly in the HFS header on disk.

                              What does that mean? I am not sure yet but I thing partclone finds some invalid allocation information on that partition and/or does the calculation wrong. I am going to look into the partclone code to learn more about how the maths is done. But it will take some more time I am afraid.

                              Do you have this issue on just one system (your master) or is this happening on several different machines?

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                SlimJim @Sebastian Roth
                                last edited by

                                @sebastian-roth This has happened on a the few that I’ve tested.

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                                  Sebastian Roth Moderator
                                  last edited by

                                  @slimjim After reading through the specs and source code again and again I think I might have found out what’s wrong - seems to be a simple integer overflow.

                                  @Tom-Elliott The variable allocation_start_block is defined as UInt32 (see here. This is fine as long as the allocation extend file is stored somewhere not that far from the beginning of the drive. But HFS+ allows to have it anywhere on disk really. In the examples posted it starts at block 3867215. Multiplied by blocksize 4096 it simply overflows the UInt32 and partclone finds wrong information.
                                  Would you mind changing line 133 to UInt64 allocation_start_block; and build fresh init’s that have the patched partclone included? I think that should fix the issue here.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    Init’s have been updated with the patch, as well as I fixed a compiling issue with partclone-0.2.89 in case anybody else was at all trying to build their own inits. (Sorry I fixed it manually once, and had forgotten that I had to do that. Found appropriate fix though and it is now a part of the source scripts for building the inits.)

                                    Please give a try for them.

                                    Init’s can be downloaded as:

                                    wget -O /var/www/fog/service/ipxe/init.xz https://fogproject.org/inits/init.xz
                                    wget -O /var/www/fog/service/ipxe/init_32.xz https://fogproject.org/inits/init_32.xz
                                    

                                    Hopefully it fixes the issue you were seeing.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                    • Tom ElliottT
                                      Tom Elliott
                                      last edited by

                                      If this works, I’ll push a pull request against partclone so future versions shouldn’t hit this problem.

                                      @Sebastian-Roth thanks for taking the time to look this over and hopefully this is the solution. If I had to guess, this was just a simple oversite on Thomas Tsai’s part.

                                      @SlimJim Thanks for the patience and understanding on this.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                      • Tom ElliottT
                                        Tom Elliott
                                        last edited by

                                        Any word?

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                        • S
                                          SlimJim @Tom Elliott
                                          last edited by

                                          @tom-elliott

                                          I’m sorry guys, school started and things got a bit hectic and therefore, I was not able to use my onsite guys to test this yet, but I will be able today.

                                          James

                                          1 Reply Last reply Reply Quote 1
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                                            SlimJim @Tom Elliott
                                            last edited by

                                            @tom-elliott @Sebastian-Roth AWESOME! Looks like that worked, capture completed successfully! As always you guys have been so helpful and patient, I really appreciate you guys taking the time to assist me in my times of need!!

                                            James

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