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    Solved Snapins not working properly

    FOG Problems
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    • M
      msaglioc99 last edited by

      Server
      • FOG Version: 1.4.4
      • OS: Kubuntu
      Client
      • Service Version: Smart Installer (11.12)
      • OS: Windows 10 1703
      Description

      Hello,

      I currently have been using FOG to deploy to Windows 10 to machines in mulitpile departments and have been able to do so successfully. I would like to try to start using the “Snapins” Feature FOG has to offer to deploy some software we use here at my company. I have not been able to successfully use any of the “snapin features” even somthing as simple as a run a batch script. I am aware that FOG uses the “system” or “root” user to run these files. I will post screenshots of the permissions to the TMP folder where the files are placed when deployed via snapin. I am able to see the files placed in the TMP folder and the fog installer says the program was installed “successfully” but the software was not. Just wondering if it’s a setting on my workstation or something to do with FOG why I am unable to deploy any snapins. It’s as if the file is deployed no matter what template or file type I use by the files are never ran. I’m assuming it has something to do with a permissions issue![0_1499869154232_IMG_0511.JPG](Uploading 100%) but I can really use some help on this! Let me know your thoughts! Thanks!

      M 1 Reply Last reply Reply Quote 0
      • B
        BedCruncher @msaglioc99 last edited by

        @msaglioc99
        I would suggest using the following. It works also with Office 2k16.

        Microsoft Office Silent Install

        1 Reply Last reply Reply Quote 0
        • M
          msaglioc99 last edited by

          I want to install MS Project 2016 @Quazz

          B 1 Reply Last reply Reply Quote 0
          • Q
            Quazz Moderator @msaglioc99 last edited by Quazz

            @msaglioc99 Permission issues would show up in the FOG client log.

            That said, not all software can be installed by the SYSTEM user I believe, some require user interaction.

            What we really need is to see what you’re actually trying to do.

            1 Reply Last reply Reply Quote 0
            • Tom Elliott
              Tom Elliott last edited by

              Let’s go the simplest method.

              Edit one of your batch scripts.

              At the start have it do something like:

              echo "Snapin BLAH BLAH beginning installation" > %systemdrive%\fog_snapin_install_snapinname.log
              

              At the end, also have it run:

              echo "Snapin BLAH BLAH ending installation" > %systemdrive%\fog_snapin_install_snapinname.log
              

              Try deploying the snapin that fails. When it shows as complete, look on that system to see if the log file was generated and has what you expect.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 1
              • M
                msaglioc99 @Tom Elliott last edited by

                @Tom-Elliott
                If I manually execute it creates a log file, if I deploy using FOG’s snapin feature a log is generated. Do you have a script that you can send me for a test? Or something you suggest? Something simple ? Just so we can pin point the problem.

                1 Reply Last reply Reply Quote 0
                • Tom Elliott
                  Tom Elliott @msaglioc99 last edited by

                  @msaglioc99 So your scripts are creating a log already?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    msaglioc99 last edited by

                    @Tom-Elliott said in Snapins not working properly:

                    e to ask how you know it’s not being executed.
                    I ask because to know absolutely if it’s being run or not (and it’s running with an expectation the snapin system doesn’t have access to from the client). Can you make your script write to a log file somewhere on the machine. If the log is generated, then you know the script IS or isn’t running abso

                    The script is not being ran. The log was not generated.

                    Tom Elliott 1 Reply Last reply Reply Quote 0
                    • Tom Elliott
                      Tom Elliott @msaglioc99 last edited by

                      @msaglioc99 I have to ask how you know it’s not being executed.

                      I ask because to know absolutely if it’s being run or not (and it’s running with an expectation the snapin system doesn’t have access to from the client). Can you make your script write to a log file somewhere on the machine. If the log is generated, then you know the script IS or isn’t running absolutely. What the executable being called does is a whole different thing.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • M
                        msaglioc99 @Wayne Workman last edited by

                        @Wayne-Workman I am configuring the snapin correctly and followed the example. It works properly, i see the file placed in the TMP folder and FOG gives a message stating that the program was installed or the file was ran but any type of file (exe, msi, bat or any kind of script) is always placed in the folder but never ran/executed. This is why I believe it is a permissions issue.

                        Tom Elliott Q 2 Replies Last reply Reply Quote 0
                        • Wayne Workman
                          Wayne Workman @msaglioc99 last edited by Wayne Workman

                          @msaglioc99 This is most likely an issue with how you’re configuring the snapin. Have you looked over the examples here: https://wiki.fogproject.org/wiki/index.php?title=Snapin_Examples

                          For us to really help you get started with Snapins, we need to know what it is your trying to do with snapins, the files you’re working with, where they are, etc.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            msaglioc99 @msaglioc99 last edited by

                            @msaglioc99
                            0_1499869261000_permissions.PNG

                            Wayne Workman 1 Reply Last reply Reply Quote 0
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