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Client constantly restarting but hostname is correct?

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  • T
    TomBagley
    last edited by TomBagley Jun 5, 2017, 10:25 AM Jun 5, 2017, 4:24 PM

    [0_1496679782646_fog.log](Uploading 100%) ##### Server

    • FOG Version: 1.3.0-RC-8
    • OS: CentOS 5
    Client
    • Service Version: 1703 * OS: Win10
    Description

    Hi,

    Today one of my users alerted me to the fog needs to perform maintanence popup on his machine and advised that it had rebooted. It then proceeded to continually reboot his PC several times and in the end I’ve had to disable the service to allow him to work.

    His PC name does match what the fog database holds and apologies I don’t understand the fog log enough to comprehend why it’s creating the reboot task although there seems to be an authentication error.

    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     05/06/2017 16:36 Client-Info Version: 0.11.5
     05/06/2017 16:36 Client-Info OS:      Windows
     05/06/2017 16:36 Middleware::Authentication Waiting for authentication timeout to pass
     05/06/2017 16:38 Middleware::Communication Download: http://10.10.60.10/fog/management/other/ssl/srvpublic.crt
     05/06/2017 16:38 Data::RSA FOG Server CA cert found
     05/06/2017 16:38 Middleware::Authentication Cert OK
     05/06/2017 16:38 Middleware::Communication POST URL: http://10.10.60.10/fog/management/index.php?sub=requestClientInfo&authorize&newService
     05/06/2017 16:38 Middleware::Response Success
     05/06/2017 16:38 Middleware::Authentication Authenticated
    
    
     05/06/2017 16:38 Bus Registering ParseBus in channel Power
     05/06/2017 16:38 Middleware::Communication URL: http://10.10.60.10/fog/management/index.php?sub=requestClientInfo&mac=B0:83:FE:90:FE:90||00:00:00:00:00:00:00:E0&newService&json
     05/06/2017 16:38 Middleware::Response Success
     05/06/2017 16:38 Middleware::Communication URL: http://10.10.60.10/fog/service/getversion.php?clientver&newService&json
     05/06/2017 16:38 Middleware::Communication URL: http://10.10.60.10/fog/service/getversion.php?newService&json
    
     05/06/2017 16:38 Service Creating user agent cache
     05/06/2017 16:38 Middleware::Response Invalid time
     05/06/2017 16:38 Middleware::Response No Printers
     05/06/2017 16:38 Middleware::Response Module is disabled globally on the FOG server
     05/06/2017 16:38 Service Initializing modules
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     05/06/2017 16:38 Client-Info Client Version: 0.11.5
     05/06/2017 16:38 Client-Info Client OS:      Windows
     05/06/2017 16:38 Client-Info Server Version: 1.3.0-RC-8
     05/06/2017 16:38 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     05/06/2017 16:38 Client-Info Client Version: 0.11.5
     05/06/2017 16:38 Client-Info Client OS:      Windows
     05/06/2017 16:38 Client-Info Server Version: 1.3.0-RC-8
     05/06/2017 16:38 Middleware::Response Success
     05/06/2017 16:38 TaskReboot Restarting computer for task
     05/06/2017 16:38 Power Creating shutdown request
     05/06/2017 16:38 Power Parameters: /r /c "TaskReboot" /t 0
     05/06/2017 16:38 Bus {
      "self": true,
      "channel": "Power",
      "data": "{\r\n  \"action\": \"shuttingdown\"\r\n}"
    }
     05/06/2017 16:38 Bus Emmiting message on channel: Power
    ------------------------------------------------------------------------------
    
     05/06/2017 16:39 Main Overriding exception handling
     05/06/2017 16:39 Main Bootstrapping Zazzles
     05/06/2017 16:39 Controller Initialize
     05/06/2017 16:39 Zazzles Creating main thread
     05/06/2017 16:39 Zazzles Service construction complete
     05/06/2017 16:39 Controller Start
    
     05/06/2017 16:39 Service Starting service
     05/06/2017 16:39 Bus Became bus server
     05/06/2017 16:39 Bus {
      "self": true,
      "channel": "Status",
      "data": "{\r\n  \"action\": \"load\"\r\n}"
    }
     05/06/2017 16:39 Bus Emmiting message on channel: Status
     05/06/2017 16:39 Service Invoking early JIT compilation on needed binaries 
    

    I know I’m far from on the latest version of fog so if you suggest I update I certainly will. Just looking for assistance reading the fog log.

    Thanks as always,
    Tom

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Jun 5, 2017, 4:33 PM

      I would suggest updating first. It’s been a while, but I believe there was a bug with this that I’m pretty sure has been corrected for.

      The part that’s important, however, it’s not restarting to change the hostname. It’s restarting because it thinks there’s a task for it to complete.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 1
      • W
        Wayne Workman
        last edited by Jun 6, 2017, 1:32 PM

        Yeah, the 1.3 RCs had lots and lots of bugs. Please update to the latest stable release.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
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