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    Client constantly restarting but hostname is correct?

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    • T
      TomBagley
      last edited by TomBagley

      [0_1496679782646_fog.log](Uploading 100%) ##### Server

      • FOG Version: 1.3.0-RC-8
      • OS: CentOS 5
      Client
      • Service Version: 1703 * OS: Win10
      Description

      Hi,

      Today one of my users alerted me to the fog needs to perform maintanence popup on his machine and advised that it had rebooted. It then proceeded to continually reboot his PC several times and in the end I’ve had to disable the service to allow him to work.

      His PC name does match what the fog database holds and apologies I don’t understand the fog log enough to comprehend why it’s creating the reboot task although there seems to be an authentication error.

      ------------------------------------------------------------------------------
      --------------------------------Authentication--------------------------------
      ------------------------------------------------------------------------------
       05/06/2017 16:36 Client-Info Version: 0.11.5
       05/06/2017 16:36 Client-Info OS:      Windows
       05/06/2017 16:36 Middleware::Authentication Waiting for authentication timeout to pass
       05/06/2017 16:38 Middleware::Communication Download: http://10.10.60.10/fog/management/other/ssl/srvpublic.crt
       05/06/2017 16:38 Data::RSA FOG Server CA cert found
       05/06/2017 16:38 Middleware::Authentication Cert OK
       05/06/2017 16:38 Middleware::Communication POST URL: http://10.10.60.10/fog/management/index.php?sub=requestClientInfo&authorize&newService
       05/06/2017 16:38 Middleware::Response Success
       05/06/2017 16:38 Middleware::Authentication Authenticated
      
      
       05/06/2017 16:38 Bus Registering ParseBus in channel Power
       05/06/2017 16:38 Middleware::Communication URL: http://10.10.60.10/fog/management/index.php?sub=requestClientInfo&mac=B0:83:FE:90:FE:90||00:00:00:00:00:00:00:E0&newService&json
       05/06/2017 16:38 Middleware::Response Success
       05/06/2017 16:38 Middleware::Communication URL: http://10.10.60.10/fog/service/getversion.php?clientver&newService&json
       05/06/2017 16:38 Middleware::Communication URL: http://10.10.60.10/fog/service/getversion.php?newService&json
      
       05/06/2017 16:38 Service Creating user agent cache
       05/06/2017 16:38 Middleware::Response Invalid time
       05/06/2017 16:38 Middleware::Response No Printers
       05/06/2017 16:38 Middleware::Response Module is disabled globally on the FOG server
       05/06/2017 16:38 Service Initializing modules
      
      ------------------------------------------------------------------------------
      ---------------------------------ClientUpdater--------------------------------
      ------------------------------------------------------------------------------
       05/06/2017 16:38 Client-Info Client Version: 0.11.5
       05/06/2017 16:38 Client-Info Client OS:      Windows
       05/06/2017 16:38 Client-Info Server Version: 1.3.0-RC-8
       05/06/2017 16:38 Middleware::Response Success
      ------------------------------------------------------------------------------
      
      
      ------------------------------------------------------------------------------
      ----------------------------------TaskReboot----------------------------------
      ------------------------------------------------------------------------------
       05/06/2017 16:38 Client-Info Client Version: 0.11.5
       05/06/2017 16:38 Client-Info Client OS:      Windows
       05/06/2017 16:38 Client-Info Server Version: 1.3.0-RC-8
       05/06/2017 16:38 Middleware::Response Success
       05/06/2017 16:38 TaskReboot Restarting computer for task
       05/06/2017 16:38 Power Creating shutdown request
       05/06/2017 16:38 Power Parameters: /r /c "TaskReboot" /t 0
       05/06/2017 16:38 Bus {
        "self": true,
        "channel": "Power",
        "data": "{\r\n  \"action\": \"shuttingdown\"\r\n}"
      }
       05/06/2017 16:38 Bus Emmiting message on channel: Power
      ------------------------------------------------------------------------------
      
       05/06/2017 16:39 Main Overriding exception handling
       05/06/2017 16:39 Main Bootstrapping Zazzles
       05/06/2017 16:39 Controller Initialize
       05/06/2017 16:39 Zazzles Creating main thread
       05/06/2017 16:39 Zazzles Service construction complete
       05/06/2017 16:39 Controller Start
      
       05/06/2017 16:39 Service Starting service
       05/06/2017 16:39 Bus Became bus server
       05/06/2017 16:39 Bus {
        "self": true,
        "channel": "Status",
        "data": "{\r\n  \"action\": \"load\"\r\n}"
      }
       05/06/2017 16:39 Bus Emmiting message on channel: Status
       05/06/2017 16:39 Service Invoking early JIT compilation on needed binaries 
      

      I know I’m far from on the latest version of fog so if you suggest I update I certainly will. Just looking for assistance reading the fog log.

      Thanks as always,
      Tom

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        I would suggest updating first. It’s been a while, but I believe there was a bug with this that I’m pretty sure has been corrected for.

        The part that’s important, however, it’s not restarting to change the hostname. It’s restarting because it thinks there’s a task for it to complete.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 1
        • Wayne WorkmanW
          Wayne Workman
          last edited by

          Yeah, the 1.3 RCs had lots and lots of bugs. Please update to the latest stable release.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
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